You will be automatically logged out in seconds. Check your Balance and View Transaction History. We will never do business with this company again. You are linking to an alternate website that is not operated by the credit union. When you use and access the Service, we may place cookies files in your web browser. . Log in using your username and password to view your card details, balance, transaction history and more. Upon receipt of ************************ complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. Under the law, a gift card cannot expire until at least five years from the date it was activated. Forgot your password? Patient may not seek reimbursement for the value received from this program from other parties, including any health insurance program or plan, flexible spending account, or health care savings account. The phone number will be on the back of the card. Know the exact amount on the card when using it for a purchase, since it may be declined otherwise. Avoid this fee by using your gift card at least once every 12 months. Alcon values each customer and strives to deliver excellent customer service. We do not endorse the third-party or guarantee the accuracy of this third-party information. Activate and Register your Card. The provider might charge you a fee for this. Review frequently asked questions about your card. I looked up their BBB rating which shows A+. I paid ****** ($75.00 for Dr. and $690.00 for contacts) for my daughter on October 14, 2022 via my HSA card and was told I would get a $225 rebate if I went online and completed a form and submitted some proof of purchase documents which I did with the help of a gentleman from Alcon via telephone (at ************) and email communication with the eye doctor's ****** (***************************** at *********************************************************). More often today they are using rebate debit cards. You must activate your card and choose a PIN prior to usage. Accessed March 24, 2020. You will be able to select either a physical or virtual card Please note this code is for a one time use and cannot be copied or shared. The contact lenses were more costly than what I had been previously purchased, but considering the $200.00 rebate value I opted to make the purchase. No email was ever received. I responded that I had an issue and got back something along the lines of well emails get lost and you shouldve checked your claim and now its too late and blah blah blah. This is a very deceptive business practice. Banks set expiration dates based on a number of factors, including physical wear-and-tear on the card, security and encouraging consumers to reevaluate their credit card plans for upgrade. Review that the terms are what you were approved for by checking the cards APR, payment due dates, credit limit and any associated fees. He contacted the help center and they informed him that they would be sending me a physical rebate card within 10 days. Mr. ***********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. Is the money on my prepaid card FDIC-insured. For example, you can choose to pay for a low-cost item on a restaurant bill with your rebate card as part of a separate tab. Reviewed by Alicia Bodine, Certified Ramsey Solutions Master Financial Coach. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. Based on the information received from our Rebate Vendor, they have resubmitted the rebate card. Note that complaint text that is displayed might not represent all complaints filed with BBB. Any funds on the rebate card that have not yet been used will still be available for purchases made at a later point. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. Check Your Balance. The credit union is not responsible for content on the alternate site. If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. Given the fact that some retailers choose to check the personal details on your card against a photo ID, your signature may help prevent an unauthorized user from stealing your funds. Upon receipt of Mr. ******** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. All rights reserved. Enter the rebate code you received from the online retailer. I checked my trash, spam and inbox and at no time did I ever receive an email stating my rebate was denied. We regret that Ms. **************;had a less than optimal experience with our rebate process. Check your cardholder agreement to see if there are actions you need to take to prevent this loss. Information provided on Forbes Advisor is for educational purposes only. Because your card number won't change when you receive a new one, it's important to properly dispose of the old card. The law also places general limitations on fees. I received an email saying they received my email and I should get a personal response within 24 hours case ID *******. "Lost or Stolen Credit, ATM, and Debit Cards." No cash back. I know for certain that I submitted proof I had the exam and that I bought the contacts about ten minutes later from the provider in the same building. I totally disagree. Chris__________________________________________________________, Please NO SD stretch-o-vision or 480 SD HD ChannelsNeed Help? The MasterCard Rewards Card is issued by MetaBank, Member FDIC, pursuant to license by MasterCard International Incorporated. Money Back Guarantee. Go to the Username tab and select the Forgot Your Password? link. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. Upon receipt of ********************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. hide. Nope, it's gone, per Reward Center guidelines, and you might have forgotten the warning they gave to use it quickly as it would expire quickly(I know, I've seen it). Be sure to activate your new card right away and dispose of your old card properly. Enjoy the Benefits of your Visa Gift Card! You can use the rebate debit card just like an American Express or Visa gift card; any place that takes credit cards will take the rebate card. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. We were stunned! You should consult your own attorney or seek specific advice from a legal professional regarding any legal issues. This offer is good only in the United States of America and Puerto Rico. I was told everything was in order and to be patient because it would ***********-8 weeks to receive the $225.00 pre-paid card. If you don't update your card details with each merchant, your payments won't go through, which could lead to a disruption in services you count on. Once you have done this, your transaction should be complete. All Rights Reserved. Other product and company names mentioned herein are the property of their respective owners. Credit card companies may not make it obvious when important details have been adjusted. Other. Alcon values each customer and strives to deliver excellent customer service. I could not access my virtual rebate card. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. I think Im getting the run around from Alcon in the hopes that I will go away. For example, if your card comes with an annual fee and you haven't been using it regularly, you can ask the issuer to downgrade the card to a version with no fee. I never had this type of problem with past eye contact rebates. Experian. Each time the reward card is used, the amount of the transaction will be deducted from the amount of your available balance. How Swift Prepaid Solutions uses cookies? For example, a credit cards expiration date may read as 11/24, which means the card is active through the last day of November 2024. Consumerism Commentary: https://www.consumerismcommentary.com/5-reasons-avoid-cash-back-rebate-cards/. The CFPB updates this information periodically. The patient must activate the card before use at AlconRxSavings.com or by phone at. NOW IREAD THAT IF IT IS EXPIRED TOO BAD. GREAT CUSTOMER APPRECIATION ATT. Explore guides to help you plan for big financial goals. It will read as declined just as a suspended card might for any number of other reasons. Most can be sent back to the issuing bank or company for secure recycling in a special envelope provided when the new card arrives. Contact Information. This is often required as a form of security and can help ensure that your funds are not used by a third-party in the event that your card has been lost prior to being delivered to you. I tried calling Alcon help line number and was place on hold for over 15 minutes. Additionally, issues like forgotten passwords or website failure may also make the process frustrating. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. Mr. *************;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. International Association of Better Business Bureaus. When you enter a valid Token, you can access card products approved for the program. Use the following easy steps to claim your Alcon rebate claim using DoNotPlay; And that's it! DoNotPay will file your rebate claim on your behalf by mail or online, depending on the rebate campaign. Upon receipt of **************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. We regret that Mr. ************;had a less than optimal experience with our rebate process. See details. 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