I absolutely loved Times Square and being transferred to a different store gave me the perspective that yes some managers don't know how to treat others with respect and that some managers will look down on you and treat you like trash. If that isn't good customer service then i dont know what is. i'm sorry. All. Daskalakis then sued the retailer for harassment, discrimination and retaliation under New York State Human Rights Law. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! I quit two weeks and three days ago, right? Again. No, Forever 21 does not drug test prior to employment. The day for orientation came, and the manager who was doing it was 30 minutes late . Yesterday she returned the shirt that. According to The Huffington Post, these pennies added up as "the threshold for civil actions in her court district is $15,000 -- meaning, she had to find enough people to join the case so that she could cite 1.5 million pennies in damages (750,000 customers since 2007. AND D.M. Jowharah Hameed-Bolden and Ali Conrad OBrien filed class action lawsuit against Forever 21 over data breach allegation. Ratings by category. It didn't end there. Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. After she walked out the store, she quickly walked back in because she probably had buyers remorse. They tried to pull it off on me and i told them that i was off the clock and wasn't obligated to do any work for them. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. Learn more. In less than a year she has had a complete turnover. Manager of the store. Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. The average employee at Forever 21 makes $31,438 per year. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. Malaysia 13 reviews. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). Job Title. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. then everyone gets the rest. I work for them now and its just as bad as everyone says. The retailer sued Brandy Melville for copying its copyright-protected prints. well, you! Forever 21 was my first job. All. The complaint has been investigated and resolved to the customers satisfaction. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. We want you to have fun, to express yourself, and to be. Did she say sorry? and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. All content is posted anonymously by employees working at Forever 21. 835. Then come closing, they wondered why we were so behind. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. Fashion & Shopping. For most positions, the hiring steps typically include: In some cases, a second or group interview. This [censor]. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. Every one trys to tell our other boss but all she says is that its drama and to drop it. this is the most ridiculous stuff ive ever heard about the store. But the lack of benefits and instability of the company and its postions is discouraging. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. Job Title. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. Claiming and updating your company profile on Zippia is free and easy. Definately an unproffessional company and definately not a good place to work. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. We hire because we see potential in people.. and we know they could do it. Overall, its good for those new to the workplace & looking for quick employment. It's all about being professional. But its not a career, or even a job you want for more than a few months. The complaint also asked for unspecified financial damages. STFU you're not so high and mighty. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. Forever 21 Employee Reviews Review this company. Why should I be on time if she wasn't? Bad sign #1 You're asking me if I'm going to my next shift? and standing around filing their nails? Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. This is how companies make their money. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. It doesn t take long to find a lawsuit on the web involving F21. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. The case was settled out of court. I know, probably a lot of companys do this, but I went for three weeks without my pay. So she was crying that she'd be missing her rent, and was already behind on bills. This will surely increase the credibility of your complaint. The company is 71.8% female and 46.6% ethnic minorities. Bad sign #12 I knew I wasn't the managers' favorite, but to be singled out as the one who was always in the fitting room and never allowed to operate a cash register? )", 2012 - Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias, Tiffinee Linthicum v. Forever 21. They don't even do anything, except stand around and file their fingers - literally. Otherwise, they will just keep treating people this way. I believed that it would be such a fun job, and I would enjoy my tI'me there. This is XXI btw so its a huge store. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. Doesnt that show that he isnt a good boss. It is on the official Canadian Government Labour Laws website. I just wanted to throw my two cents into the barrel. But I had to pick at them for three days, got three different answers. Thanks. The average employee at Forever 21 makes $31,438 per year. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. I was so livid, and she had no idea that I quit. United Kingdom 85 reviews. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). All. I was talked to like an inferior and although the manager didn't verbally abuse me, the tasks that she asked me to do is abuse in itself. Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? When I first started everything was just fine. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Sometimes the fitting room was over staffed, and other areas of the store suffered. Back in February, I was cleaning a large section at the front of the store. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. The number of major retailers declaring bankruptcy has been growing in recent years. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. Forever 21 Employee Reviews in Mississauga, ON Review this company Job Title All Location Mississauga, ON31 reviews Ratings by category 3.2 Work-life balance 2.6 Pay & benefits 2.8 Job security & advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Found 31 reviews matching the search See all 8,584 reviews 2017 - Forever 21 v. C Luce and Cornerstone Apparel. They told us that our paychecks were sent to the other mall we trained at. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. Location. Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. I couldn't understand why I was never trained to be a cashier. Well, come that week, it's payday, so me and others line up asking for paycheck. All the managers are airheads, they screwed up my paycheck. YES, if u are over the age of 18, we can keep you there till 5 AM. I enjoy going to work there everyday. Everything on this page is true regarding disrespect n such. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. The big box toy store declared bankruptcy in 2018. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. Do Not Sell or Share My Personal Information. My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. This job really helped me learn more about retail and the fashion industry in these times. . We get so many tourists en route to Disney World, its so annoying. Poor management No room to grow Favoritism The staff at Forever 21 come from unusually diverse demographic backgrounds. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. The lawsuit was settled out of court before trial. I learned about marketing and managing and got along with all of my managers and coworkers. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. Forever 21 - employee complaint. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". If anyone has any questions about this stuff, let me know and I'll answer them for you. It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. The retailer expanded to beauty market and launched Riley Rose in 2017. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! All your employees are important down to the janitor. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. Another stripe battle. Store Manager gets 45 hours. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. when you close, they make you clock out and clock back in before and after midnight, so they can avoid giving you OT. Visit Forever 21 at 125 . 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