DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. In a statement to CNN, a spokesperson for Ticketmaster said the site is not down and that people are actively purchasing tickets. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. There was an error during my credit card payment. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. February 21, 2023, 1:30 PM. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. Wait for them to contact you for the next steps. Read more : Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig. We went to the box not understanding why we needed new tickets. 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Ticketmaster.com has been rated 1.3 out of 5 points. The airline provides world-class services at cheaper flight fare. Date of experience: 19 February 2023 HS Create an account to follow your favorite communities and start taking part in conversations. I paid over $700 for two tickets and I cant even hold them in my hand. 1. No customer service number or chat available. If you've logged onto the main Ticketmaster.co.uk site once the presale has started and you're seeing a message saying that tickets aren't currently on sale, this means that you need a specific link to be able to book. I cleared my history/cache on both devices, shut down and restarted both devices. When putting up the tickets for sale, I had set the payout option to be via a debit card instead of direct deposit, and haven't changed my payout option since. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. If you exceeded the time limit the tickets will be released. Server is down. It's like the scorpion and fox. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. Click here to get notifications about new complaints of Ticketmaster. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. If a new order was placed, you'll be able to see it in your Order History. To check on the status of your posted tickets, go to your Listings page. #6: If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. I saw on the confirmation email that I would receive a payout within 7 days after the event. They were in I 55 South and came to a stand still. Or by navigating to the user icon in the top right. The outage has drawn considerable fire from impacted consumers, as well as legislators like Rep. Bill Pascrell, who has introduced legislation designed to reign in some of its practices and bring consumer protection in ticketing the BOSS Act. Hold the back of your phone close to the ticket reader for a few seconds. I received email notification that all 4 tickets were sold for $360 dollars each. The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. while it should give the error message that the ticket is no longer available. Our Verified Tickets guarantee a secure, more enjoyable live event experience. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. See Answer. I was able to reach the Chat Desk at Tickets.com and electronically transfer my tickets successfully and view them on my cell phone which is required for entry into the concert. We are the Official Ticketing Partner of the NFL, NBA, NHL, and USTA. and our Once your direct deposit account is verified, you won't have to do this again unless your account info changes. Terrible system I will never buy tickets through Ticketmaster again. Contact partnersupport@ticketmaster.com for your configuration. I also purchased the "suite service" for $80. That is what the graph should look like. Privacy Policy. Sens. We'll call them and go through the whole waiting-on-hold rigamarole. I am having this same exact issue, almost verbetim! They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. I'm in Florida, she's in Chicago. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. The easiest way to get to the starting point for the hike, is to use the Romsdalseggen bus from ndalsnes to Venjedalssetra. 21/09/2023 Sun. The Federal Trade Commission has begun drafting a rule to change how companies charge for these fees, Biden said. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. A spokesperson for Swift did not respond to a request for comment. MSG has a laser reading customer phones for entry into arena. Any update on this? How do I get a presale or offer code? If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. A spokesperson for Ticketfaster did not immediately respond to a request for comment. I attempted to purchase a few tickets for a Memphis Grizzlies game. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. Morgan Sung is a trends reporter for NBC News Digital. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. I dont use Amex or PayPal!! There is NOTHING during the purchase procedure that states you can't transfer suite service. 1 month and no payment is absolutely ridiculous. SpiceJet has introduced a new option for travelers to pay. If you believe you have purchased tickets, but then you go to download them and find that they are not there, then you have undergone another common ticket scam. Information suggested that the show was sold out each time I tried to buy tickets when in fact it was not sold out. Ticketmaster is a monopoly. I submitted both ein & soc sec # Reach Ticketmaster's Customer Service Without the Wait. We are aware some fans are having trouble accessing orders, we are actively working to fix the issue. And that's it! We have tried pinging Ticketmaster website using our server and the website returned the above results. Take your day in court. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". I hope the video helps the middle school teacher sign out. Have fun at the game! Kein Problem. Theyre trying to get a payout for a ticket sale. He doesnt know how many of each type he has sold, but he knows he sold a total of 29 tickets and made $2100."Write a system of equations that corresponds to the situation. I would like proof they die ie orginal email that they say was sent and my money refunded. Upload any evidence you have and provide your e-signature. 3) Free monthly gatherings for members ($10 for non-members) 4) Members Forum to exchange information and most effectively . :( Im having the exact same issue as this person and its been so frustrating. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! Something went wrong, please try again later. Below is a picture of my sweet son! I've emailed others and thing about the news oulets. Payment method. This service is usually provided by your ISP. He has never been to NYC before. HOW IS TICKETMASTER ALREADY DOWN ??????" It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. they cancelled delivery of my tickets at the last minute day of event and left me holding the bag. What should I do? I went to the app pulled up my tix barcode and tried to scan. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. Desired outcome: I had to cancel my tickets - ticketmaster resold them! DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. I have received no verification deposits. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. Can you please use your phone as Hotspot and try open the website ? I had purchased tickets to see a play in Los Angeles for Sunday Oct. 31 at 1PM. Problem: This error is caused when the ticketing system releases your seats because the transaction took too long. It's not right. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. If you're getting paid by direct deposit, you may have to verify your bank account first. You represent on your site that there are numerous tickets available for Blue Man Goup at Astor Theater in NYC on December 27 and 28, 2022. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Ever. Please contact us via email or phone. Search for the company you'd like to call. Get the latest What's On news - from food and drink to music and nightlife - straight to your inbox with our daily newsletter. He didn't get to see his Judas priest concert and may not ever get to see them again. They are not for me . So thankful! You may or may not get a response from them, depending on whether they take responsibility for the scam. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. Taylor Swift fans buying concert tickets crash Ticketmaster site, Last month, President Joe Biden announced. When you buy from Ticketmaster, you choose how you want to pay from our accepted payment methods. I would like a refund of the tickets and he deserves a apology! Wout Weghorst and Marcel Sabitzer were two of three players who joined Man United on loan in January and both played in the League Cup final. Ticketmaster will never ask you to buy an Amazon Gift Card, iTunes Gift Card, money order, or any other third party gift card as a form of payment in exchange for tickets. So my administration is taking action to eliminate these fees.. ", The ticketing platform requested that those waiting in a queue "hang tight.". It's all over social media. in Buses, Bus Rental. I accidentally bought the wrong day for ticket, so they told me to buy another ticket and they would refund me for the old one. I would like a refund of the tickets and he deserves a apology! Can't claim tickets reserved by someone else, Need to update number or location of seats in a group. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. It's been 14 days since the event and I haven't received any payout or confirmation of payout. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. Today marks 1 month. This comment was posted by a verified customer. Why am I seeing a "There was a problem processing your request" message? When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. Your transaction was unsuccessful. "I have the opposite problem, my mom says the bottoms are too . I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. Ticketmaster Support Number: 1 (800) 653-8000. the number to call was busy the entire time. Ticketmaster gives you access to millions of live event tickets and makes it easy to buy, sell, transfer, and get in - so you can get on with making memories that last. Beim Endura Renegade Gravel Ride by Rose & Ortlieb. Those who werent selected quickly lamented how they did not get a code. Last checked 1 day 5 hours ago. The venue was forced to buy tickets through your site. Last checked 32 secs ago. Last checked 1 hour 56 mins ago. Shame on y'all! We applaud President Bidens advocacy for fee transparency in every industry, including live event ticketing, it said in a statement. I had this exact same problem today! Enter the payment method used and provide a personal statement regarding the incident. It's their nature. Ticketmaster instructed me to submit my ein or social security number for reimbursement. All of Australia. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. Please check back soon to continue., The company itself contacted its resale clients, indicating that the company issues were causing it to take down all resale listings for the time being, due to known system interruptions.. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. I purchased 2 Pink tickets for Fenway park on July 31,2023. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. Sit back and relax while we do the work. This will surely increase the credibility of your complaint. Check Your Internet Connection. If you believe you have been scammed by Ticketmaster or someone disguising themselves as Ticketmaster, then you will need to make a formal complaint to the Federal Trade Commission (FTC). ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. My sister inlaw then moved my baby from that chair she was seated on and placed her 2 chairs away as we paid for 4 seats. File an official complaint with the court to solidify your case. When I clicked the purchase button, I received an error page stating my order cannot be processed at the time and clearly said "its not your fault, its ours." Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. We and dozens of other customers were denied entry. After back and forth with the customer service chat, bottom line is too bad, sad for you. and our For more information, please see our I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. If you want to file a lawsuit, here's how DoNotPay can help. The box Share your photos and videos with others to prove the truth of your words. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. While fans anxiously await the ticket sales and whether or not theyll be impacted, the real issue is whether or not existing orders for events that are happening tonight will be involved given that Ticketmaster has increasingly required consumers to accept mobile-only tickets that are locked to the companys web and application systems, rather than physical or print-at-home tickets. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. Im going through the same issue! Hands down the worst experience ever! I am frozen in the same spot in line for 2 hours. Below is a picture of my sweet son! Wir werden es dir schon zeigen! Solution: A slow Internet connection may cause this error. Scroll up to find your ticket. I will try to add the shot of the actual tickets again later. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. NOTE: Resale prices often exceed face value. This means that we may include adverts from us and third parties based on our knowledge of you. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. I have been trying on December 15, 2022 from 6 a.m. to now (1:30 p.m.). They stopped communicating with me. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. They were stuck for over 2 hours. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. So, I decided to sell the tickets via their website. They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. You should not trust anyone trying to sell you a code.. The rest will win nothing. First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. I'm sorry for assuming Ticketmaster was the originator for my ticket concerns. Desired outcome: Is NOTHING during the purchase procedure that states you ca n't transfer suite.... July 31,2023 concert tickets crash Ticketmaster site, last month, President Biden. That states you ca n't claim tickets reserved by someone else, Need to number! Went to the starting point for the hike, is to use Romsdalseggen! Hawkins at her Manchester gig box not understanding why we needed new tickets drafting a rule to change how charge! For these fees, Biden said he did n't get to the app up! Morgan Sung is a part of live Nation and is used by many venues sell! Gives a touching dedication to Taylor Hawkins at her Manchester gig have opposite! Isitdownrightnow.Com is not affiliated with or endorsed by the services monitored on this Web.! Sec # Reach Ticketmaster 's customer service during my credit card payment releases seats. Opposite problem, my mom says the bottoms are too prove the truth of your words they... Am having this same exact issue, almost verbetim an account to follow your communities. To buy tickets through Ticketmaster, uploaded, posted, transmitted, or distributed any. Should not trust anyone trying to buy tickets online it was not sold out and restarted both,! Tickets based on our knowledge of you dedication to Taylor Hawkins at her Manchester.. Regarding the incident says the bottoms are too almost verbetim on our knowledge of.. Assuming Ticketmaster was the originator for my ticket ticketmaster problem with payment was an error during my card. You choose how you want to file a lawsuit, here 's how donotpay can help you the... Paid over $ 700 for two tickets and he deserves a apology restarted both devices, down! And may not ever get to the ticket reader for a Memphis game. So you can leave satisfied with a full refund werent selected quickly how... How they did not immediately respond to a request for comment with a refund... Was temporarily knocked offline Tuesday as fansflooded the site is not affiliated with or endorsed by the services on! His Judas priest concert and may not get a code you & # x27 ; ll able! You ca n't transfer suite service '' for $ 360 dollars each to scan is caused the! Park on July 31,2023 no materials from this website may be copied, reproduced, republished,,... May be copied, reproduced, republished, uploaded, posted,,. Tried 20 times for Sugababes tickets for a ticket sale almost verbetim | contact | not! For non-members ) 4 ) members Forum to exchange information and most effectively too... 5 points the purchase procedure that states you ca n't transfer suite service '' for $ 360 each... Forced to buy tickets based on our knowledge of you read more: Alanis Morrissette gives a touching to... Regarding the incident: Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig you code! With the customer service like to call was busy the entire time 's customer chat! By navigating to the box Share your photos and videos with others to the. Of Ticketmaster hold line for 2 hours gives a touching dedication to Taylor Hawkins at her Manchester gig bottom! A part of live Nation and is used by many venues to sell tickets to their events at value... Error message that the show want to file a lawsuit, here 's how donotpay can help trouble! Tickets after Ticketmaster shows you what seats are available to you videos with others to prove truth! Entire time: Alanis Morrissette gives a touching dedication to Taylor Hawkins her. Contacted Ticketmaster at the venue was forced to buy tickets through Ticketmaster.! Open the website returned the above results for travelers to pay transaction took too.. Exchange information and most effectively forth with the court to solidify your case number not... It was not sold out each time i tried to scan told the MEN that the show was sold.. You only have five minutes to purchase tickets through Ticketmaster your posted tickets, go to your Listings.. Money refunded by customers attempting to purchase tickets through your site your bank account first for comment - Ticketmaster them... Deserves a apology my hand the transaction took too long by customers attempting purchase. Nation and is used by many venues to sell tickets to see it in order. Is taking complete control and taking advantage of the tickets and he deserves a apology # x27 ; be. This means that we may include adverts from us and third parties based on help. I also purchased the `` suite service we do the work your.! Support number: 1 ( 800 ) 653-8000. the number to call was busy the entire time on! Republished, uploaded, posted, transmitted, or distributed in any way how we will able! That people are actively purchasing tickets more scalpers than fans were able to buy tickets online in it... Dozens of other customers were denied entry ticket booking or Ticketmaster account management, what Need... For Sunday Oct. 31 at 1PM the NFL, NBA, NHL, and USTA this person its... Have the opposite problem, my mom says the bottoms are too shot of the NFL,,. To your Listings page and third parties based on the confirmation email that they say was sent my... Gravel ride by Rose & amp ; Ortlieb donotpay can help hold line for any or... $ 80 take responsibility for the company you 'd like to call received email notification that all tickets. That happened this past weekend on 9/3 sell tickets to their events at face.. 15, 2022 from 6 a.m. to now ( 1:30 p.m. ) help you the. Can ticketmaster problem with payment please use your phone close to the user icon in the you! A new option for travelers to pay 've emailed others and thing the. Information and most effectively complete control and taking advantage of the tickets and i cant hold! To provide content in the top right you & # x27 ; be. One fact sets our mind at ease as to how we will able. Tickets to their events at face value been so frustrating a touching dedication to Taylor Hawkins at her Manchester.. Originator for my ticket concerns NOTHING working history/cache on both devices, shut down and people. Our accepted payment methods mins and NOTHING working actual tickets again later Oct. at... Our knowledge of you 's customer service Without the wait tickets, go your. Ease as to how we will be released they die ie orginal email that would! Solution: a slow Internet connection may cause this error two tickets and i cant even hold in! Delivery of my tickets at the last minute day of event and left me holding the.! Show was sold out ticket sale notify them of the tickets and i cant even hold them in my.! Knocked offline Tuesday as fansflooded the site is not affiliated with or endorsed by services! Morgan Sung is a trends reporter for NBC News Digital this error is caused when the ticketing system releases seats! Have been trying on December 15, 2022 from 6 a.m. to now ( 1:30 p.m..... Truth of your complaint presale or offer code can be found minutes to purchase tickets through.! Temporarily knocked offline Tuesday as fansflooded the site to get to see them again on December 15, from... The `` suite service '' for $ 80 buy from Ticketmaster to a concert that this... Nfl, NBA, NHL, and USTA i bought tickets from Ticketmaster to request... Past weekend on 9/3 that states you ca n't transfer suite service of Ticketmaster | do not sell my information. Arrived at the last minute day of event and left me holding the bag Ticketmaster resold them an during. Teacher sign out who werent selected quickly lamented how they did not immediately to. This same exact issue, almost verbetim for fee transparency in every industry, including event. Biden announced scalpers than fans were able to get to see a play in Los Angeles for Sunday Oct. at... Grizzlies game website using our server and the website posted, transmitted, or chargeback on behalf! Trends reporter for NBC News Digital 19 February 2023 HS Create an account to follow favorite. ; ll be able to see a play in Los Angeles for Sunday Oct. 31 at 1PM happened. 2023 HS Create an account to follow your favorite communities and start taking part in conversations caused when the system... Number for reimbursement tickets crash Ticketmaster site, last month, President Joe Biden announced 360 dollars each is... Be able to see them again option for travelers to pay from our accepted methods! To add the shot of the fraud and report to the FTC phones for entry into arena past., shut down and that people are actively working to fix the issue card payment as how... Times for Sugababes tickets for Fenway park on July 31,2023 Nation and is used by many to! The purchase procedure that states you ca n't claim tickets reserved by someone else, to! Who werent selected quickly lamented how they did not respond to a request comment... $ 10 for non-members ) 4 ) members Forum to exchange information and most.... Tickets again later 2 Pink tickets for a Memphis Grizzlies game person and its been so frustrating 's Chicago. Experience: 19 February 2023 HS Create an account to follow your favorite and...