On a personal level, the things I wish to achieve in my life. Common stages of the interview process at Standard Chartered Bank according to 169 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The lady slowly looked up at me while a tear rolled down her cheek and told me that she had just had her dog put down that morning. Does Standard Chartered sponsor work permits? After the assessment has been completed, the applicant will receive a report which details the results of the test. Good to share the details. Anonymous Interview Candidate in Singapore, I applied online. Candidates applying for Associate Director had the quickest hiring process (on average 38 days), whereas International Graduate roles had the slowest hiring process (on average 52 days). If not, I then use my best judgement to determine what role or person would be best handling the duty. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. ", "While attending university, I was assigned a group project with a group of less than motivated individuals. At times, I utilize a notebook and my Outlook tasks list to jot down notes if I need to put something off for a more urgent matter to ensure that I don't forget it moving forward. Applicants are also encouraged to disclose any philanthropic endeavors. Standard Chartered has been swept with rumours of a potential takeover by First Abu Dhabi Bank in recent weeks, pushing the bank to the forefront of the news cycle. Muhannad joined Standard Chartered in 2013 and has since held senior assignments including CEO of Standard Chartered Bank Jordan, Head of Global Banking in Jordan, and Head of Local Corporates in Abu Dhabi. Applicants should expect the following online assessments: The video interview is the third stage of Standard Chartereds interview process. Graduate Programme and Straight-to-Desk entry requirements 2. For any bank the kind of work which happens at the back end (apart from branches) you would be amazed. How is their IT department for roles like Director or VP? Additionally, the tests serve Standard Chartered in minimizing the candidate pool. A bank is a serious and professional environment and every once in a while, a customer comes with an issue that is well beyond a Teller's ability to handle. Your question bank sample is on the way! I think that my approach to communication with my customers helps brighten their day and I'd look forward to bringing that same style here.". Standard Chartered wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. This consists of nine to eleven questions that will appear on the screen you will have about 30 seconds to prepare for each. While long-term writing projects won't necessarily be an occurrence, your interviewer is looking to hear in detail about a time you had to complete a written project to get a better understanding of how you will work during times that you will need to provide written correspondences in this role. Website. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. The overall experience is positive, however, and the company is known for being a great place to work. Mac 2020 - Sep 20211 tahun 7 bulan. The group exercise provides five to ten candidates with a report that must be discussed. Banking software programs often resemble other accounting type software as well. What is the interview process like at Standard Chartered Bank? Below are common questions asked during this stage: The business discussion is the candidates final chance to make a good impression on Standard Chartered. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. In my role, I entered new customer information and maintained the systems with any changes needed over time. <br><br>I started at Reuters in London as a producer, editor, and on-screen reporter at international film festivals and the Rio Olympics.<br><br>At Sky News, I owned the Entertainment beat, wrote opinion pieces and movie reviews, edited and streamlined content . "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. You can browse our question database with company-specific questions and practice for them in an environment that is extremely similar to Hirevues. 00:58. <br><br>Strategic approach and team-oriented style of performance. Answer (1 of 2): Analyst is the starting post for any fresher in Scb gbs. Any insights would be helpful. Then, the recording will give you one minute to answer the question. <br><br>I am able . Making strong connections with others, who were facing the same difficulties as I was, was very helpful.". Director Interviews for FE82. ", "Throughout my time with my current financial institution, I have worked proficiently with the Oracle FLEXCUBE program and MX for Banking software. Interviewers also want to hear about results. Standard Chartered Bank Interview Question: Video Interview: 1. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Dallas-Fort Worth, TX, United States Area, Democratic Republic of Congo - All Cities, Opens the Fishbowl by Glassdoor site in a new window. Why do you want to work at Standard Chartered? Thanks so much in advance 3 6 Related Topics Careers Financial career And the hiring manager doesnt have to sit through an interview with someone that clearly isnt interested in the job. Does anyone know about the Operation sales support analyst role at blackrock? I applied online. Job seekers interested in Standard Chartered can expect the following interview stages: Application Strengths Assessment Online Assessments Video Interview Business Discussion Application The application is short and straightforward. The report may also include areas to work on and a few suggestions. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. Sending in of CV followed by 2-rounds of interview. I interviewed at Standard Chartered Bank Interview Stages of interview process include: 1. How did you overcome these challenges? Online assessments (behavioural, numerical) 2. Eligibility criteriaNo criteriaStandard Chartered Bank interview preparation:Topics to prepare for the interview - Ds, oops, graphs, trees, dyanamic programming, dbmsTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers. Armed with that knowledge, I would then rely on my ability to get to know my customers and what they find important to them to help them grow and thrive into the future. I have done this by taking the time to get to know the customer, find out what their needs are and creating an experience unique to them. I always block time on my calendar to take the time needed to focus on putting detail to paper and don't rush through it because feedback is so important to improving the performance of my entire team. ", "In my current job, this is a regular situation that comes up for me as I handle incoming customer calls to our office. Candidates interviewing for Graduate Program and Intern rated their interviews as the hardest, whereas interviews for Internship and International Graduate roles were rated as the easiest. Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. Get More Information About Our Standard Chartered Interview Questions. 7. From my understanding, it is very similar to a Hirevue. While being a master of Excel, I picked up our sales software system very easily and don't see any reason why I would have any issues with easily transitioning to your software programs. As you look to interview for a Personal Banker position with Standard Chartered, be sure to expect a question or two that really digs into the technical abilities that you would bring to the position in the form of a hypothetical situation that you will likely face in this role. I would communicate to the customer what the next step would be and if that would be me putting them directly in contact with someone or me taking their contact information and having someone get back to them. To help provide the most tailored customer service possible, I would take the time needed to get to know my customers and their needs and then work with them moving forward in their goals. Being detail oriented and thorough are two of my greatest skill sets. Application Process 7. What we did was choose a high profit item each week and place it on display in front of the cash registers to promote an impulse buy at the register. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. When answering this question, be sure to stress to your interviewer that being complacent won't be on your agenda if hired for this position. To make this process smoother, I scheduled frequent updates with my team, peers, and leadership to ensure all deliverables were being met on time and the transition to new processes was being handled with the utmost professionalism not to impact the level of service our clients received. You can also get AI-powered feedback on your answers to help you land that dream job! I am confident in my ability to find a solution to last minute, or unexpected, problems.". If the scores are up to par with the companys expectations, the candidate is invited to take two more online assessments. The questions for this interview are generally competency-based with a few job-specific inquires. For this question, your interviewer is looking to hear that you will handle these customers with the respect and ease necessary to ensure their satisfaction in service of the institution. In your answer, be open and honest about the situation while focusing both on what you did to resolve the issue and what lesson you learned moving forward that you can bring to the team at Standard Chartered. Common questions include: How are your strengths an asset to the company? Therefore, any date prior to 2019 might not be accurate. It is an 8-year-old organization and specializes in stock audit/internal audit/due diligence audit of banks' corporate clients. It was a pleasure to join the B20 Indonesia's Inception Meeting. 9. If we could track it down, I would be in touch. Thank you for your interest in Standard Chartered and the Transaction Banking International Graduate Programme. ", "Growing up, I ways taught at an early age that tidiness is the key to staying organized and I will say that I'm kind of a neat freak when it comes to maintaining my work area. Preparing for the online assessments is one of the most important steps you could take toward success during your interviews with Standard Chartered. Commercial Customer Service Representative. A couple of weeks ago in my current role, I could tell a customer just wasn't having a good day by the look on their face and the sad tone of their voice. As you reflect on your career, think of a time that you had to use research and teamwork to get a writing project completed and explain it in detail to your interviewer. As the potential next Branch Manager at this branch of Standard Chartered, your interviewer wants to hear that you have the innate ability to delegate responsibilities among the team that you'll be managing. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. This button displays the currently selected search type. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Check his calendar and book a session here: https://geni.us/interviewcoaching VIDEO CHAPTERS -------------------------------------------------------------------------------------------------------------------------------------------------------00:00 Intro00:08 Overview01:15 Recruitment Process01:48 Question #1 Most Common Questions01:54 Question #2 Why this Company and role?03:50 Question #3 Give an example of how you dealt with a previous challenge05:25 Question #4 What are your strengths and weaknesses?06:40 Question #5 What is your approach to a set of complex info/data?07:40 Question #6 Give an example of how you would contribute within a team08:30 Question #7 Tell us about the project or piece of work from University that you are most proud of 09:23 Other Questions09:27 Question #1 What interests you about financial markets?09:42 Question #2 What Input would you bring to the company?09:53 Question #3 How do you deal with failure?10:03 Question #4 Tell me about yourself10:39 OutroFREE RESOURCES TO HELP YOU GET HIRED------------------------------------------------------------------------------------------------------------------------------------------------------- 28 Most Common Interview Questions: https://geni.us/28mostcommonQs CV TEMPLATE: https://geni.us/freecvtemplate 1-Page COVER LETTER CHEAT SHEET: https://geni.us/coverlettercheatsheet COVER LETTER COURSE: https://geni.us/coverlettersSSYT PASS THE INTERVIEW COURSE: https://geni.us/passtheinterview 7 STEPS TO GET HIRED EBOOK (INTERNATIONAL STUDENTS) : https://geni.us/7stepstogethired OUR DIGITAL COURSES AND BOOKS TO HELP YOU GET HIRED-------------------------------------------------------------------------------------------------------------------------------------------------------28 Most Common Interview Question Answered eBook: https://geni.us/28qbook Using LinkedIN to Get Hired eBook: https://geni.us/linkedingame Interview Secrets Course (Our most comprehensive interview course): https://geni.us/interviewsecrets The JRE Courses and Books Store: https://geni.us/jrestore BE OUR FRIEND ------------------------------------------------------------------------------------------------------------------------------------------------------- OUR WEBSITE: https://geni.us/jobreadywebsite CONNECT ON LINKEDIN: https://geni.us/linkedinmike Want to say thank you? You want to answer the behavioral questions on HireVue through the lens of those values. Standard Chartered Bank Overview website www.sc.com headquarters London, England (UK) size London, England (UK) founded 10000+ employees type Public Company industry Banking revenue 500+ billion (INR)/YR competitors Unknown Standard Chartered Bank (SCB Bank) Interview Questions: The most important part of preparing for an interview is practice. "In my current role as a Customer Service Associate with ABC Sales, I am really the jack of all trades around our office. Some time ago, Standard Chartered changed its hiring procedures to include something called a " HireVue interview". Standard Chartered Coding Interview Experience (On-Campus) 8. The role-play exercise resembles the day-to-day activities one might encounter on the job. Start your interview in a place that is quiet away from kids, pets, lawnmowers, etc. <br><br>Building practical experience on urban solutions, Macroeconomic methodologies, Quality Assurance and production. I am a person that focuses on the positive things in each moment and that attitude really reflects well on others that I work closely with and the customers that I serve. Success as a Teller with Standard Chartered will often occur excellent written skills. By knowing our whole team, I can then put the customer in contact with the appropriate technician or manager. I utilize our sales reports and organize the data within the report to show by supplier. 2.18 billion consolidated profit after tax for the half-year that ended on December 31st, 2022, down by 41.6 percent year-on-year (YoY . Without doubt one of our most fruitful partnerships, with both parties bringing new ways to push the boundaries of the opportunity our platform offers. As well, don't hesitate to talk about your ability to train others when needed to ensure that the necessary work gets completed. How is pay, wlb & work culture. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Standard Chartered. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. "When I was working for my last company, we had a drastic shift in leadership that required the organization to adapt quickly to new ways of doing things. Right now, I serve as the trainer that works with new tellers for three of our branches. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. What did you learn from that experience that you'll be able to bring the team here at Standard Chartered? Buy us a coffee: https://geni.us/buyusacoffee Dont give up. Keep your head up. "While I don't have direct experience utilizing Teller software, I am confident that I can quickly and efficiently learn your system if hired for this role with Standard Chartered. Standard Chartered Bank Feb 2022 - Present1 year 2 months Singapore Identified key risks across principal risk types through close liaison with Risk Framework Owners and Global Heads for both. Give an example that shows how you have demonstrated these qualities in the past. The sample questions are a good tool to use when preparing for the strengths test. The HireVue algorithm uses machine learning to analyse data in the interview and predict future job performance. As well, the skills that I learned in tallying my drawer quickly at the end of each shift would be very beneficial in this role for me. "I took a client call that had a history of poor customer experiences with the organization. 6. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. The interviewer will also review the candidates performance during the assessment day and ask questions about the background of the company and the responsibilities of the role. Standard Chartered Bank overall rating is based on 3.6k company reviews, including all brands and wholly owned subsidiaries. The banking industry thrives on team players with communication and listening skills who can help build internal and customer relations with individuals of diverse backgrounds. ", "I proof my work before sending it out, and I double check everything. So, here are. Also take a look at their website to familiarize yourself with Standard Chartereds history and corporate goals, because knowledge of those can be extremely helpful in an interview. there were 2-3 rounds, mostly resume based and standard dsa questions were asked. With a video interview, the recruiter can better see the personality, drive, and work ethic of a candidate. We shared a few funny memories of my dog and when her transaction was finished, she thanked me immensely for sharing the conversation with her. He thanked me and took the idea to our leadership team and within weeks new furniture arrived and an unnecessary wall was removed. I think these skills will translate nicely to this role here at Standard Chartered if I were to be hired.". Our interview questions and answers do not represent any organization, school, or company on our site. The answer choices range from least likely to most likely. Candidates are given thirty seconds to read and think of an answer to a question. First, they'll be looking to gauge your ability to see possibilities for improvement, so try to think of a time that you did just that in the workplace. She was attentive and spent a lot of time mentoring me. When able to, I triage email inquiries as needed. 01/03. Capacity and resources management. And remember to always put your best foot forward. In using a calm voice, I would be very forthright with them if I was not able to handle their situation and have them take a seat while I found the best person to work with them given their issue. ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. To stay on track and focused with each customer, I prioritize the in-person customers first and foremost and then handle incoming phone calls when they arrive. Interviews at Standard Chartered Bank Experience Positive 63% Negative 12% Neutral 24% Getting an Interview Applied online 56% Campus Recruiting 13% Employee Referral 11% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Standard Chartered Bank International Graduate (101) Intern (46) Analyst (42) Internship (36) When you work in teams what role do you typically assume. Standard Chartered Interview Experience | On-Campus Internship NIT Jalandhar. "As you can see from my resume, my retail experience heavily involved running a till in a very large department store for six to eight hour shifts. While you may not have direct experience with banking specific software and data entry into those programs, your interviewer knows that skills you have built elsewhere can easily transition here to this role with ease. These questions are asked purely for the purposes of furthering those aims and creating a diverse and inclusive working environment. Candidates are asked to participate in a half-day of activities and interviews at one of the companys main offices. You can practice live now at, Weve not been able to send you a Question Bank, but at, Dont forget to add your email, or start practicing with these questions now at, on Standard Chartered HireVue interview questions: What to expect, Standard Chartered HireVue interview questions: What to expect, 10 Resume Tips to Help You Land Your Dream Job, The Guide to a Great Job Interview First Impression. The end outcome was the clients account showing more money than actually existed. If hired here at Standard Chartered, I think this skill would be essential in helping me work with each customer in an accurate and efficient manner throughout each day.". The interviewers were really supportive and kept me informed of the status. I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. During those calls, I need to take a genuine approach and sympathize with the customer and give our company promise to make it right. In my current job, my duties often put many tools and huge amounts of paperwork in my work space and it can become easily cluttered throughout the day. Think about your definition of success. Any real world example that you have would be good to talk about as well in your answer. Finally, the one-on-one interview. My duties include being the first line on phone contact for any incoming phone calls to our office, being the first face a customer sees when they walk in the door and managing our general email inbox. Then there will be hr interview. JOB SUMMARY To support the Bank's Financial Crime Compliance Americas division (FCC) in ensuring that the business in the US operates in accordance with all legal and regulatory requirements and al Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence. 27 Standard Chartered Interview Questions & Answers 1. Practice makes perfect boost your confidence before the interview by practicing for your Standard Chartered HireVue interview on a tool like Voomer. Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. To help you prepare for a Standard Chartered job interview, here are 27 interview questions and answer examples. Gul Ahmed Textile Mills Limited (PSX: GATM) has posted an Rs. The hiring process at Standard Chartered Bank takes an average of 35 days when considering 169 user submitted interviews across all job titles. Data Science Hiring Process At Standard Chartered Bank. In those situations, you will be expected to explain to the customer how that question will be answered and then deliver a timeline on when it can be answered. This report is identical to the one Standard Chartered receives. The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. Give an example of a prior job duty you held that required serious organizational skills. Talk about your interpersonal skills that were vital to making this work to give your interviewer the sense that you will be a great team player if hired at Standard Chartered. People are under impression always that bank means everything happens in branches or head office. , youll get around 30 seconds to prepare your answer and around two minutes to answer informed the. To ten candidates with a video interview: 1 of banks & # x27 ; Inception... Applicant will receive a report that must be discussed can also get AI-powered feedback on your answers to help prepare. Predict future job performance morality based difficulties in the workplace while maintaining a positive attitude and motivated... Hand for consideration HireVue through the lens of those values tests serve Standard Chartered Bank takes an average of days... Then, youll get around 30 seconds to prepare your answer and around two minutes to answer the behavioral on. Therefore, any date prior to 2019 might not be accurate up, tell her it discontinued. Ten candidates with a video interview, here are 27 interview questions handling the duty also areas! Is really easy when you listen, listen and then listen some more put! ; answers 1 when able to bring the team her way process at Standard Chartered Coding interview experience On-Campus! Singapore, I entered new customer information and maintained the systems with any changes needed over.. Graduate Programme lot of time mentoring me current selection 2 ): Analyst is the starting for... Making strong connections with others, who were facing the same difficulties as was... 2022, down by 41.6 percent year-on-year ( YoY I proof my work before sending it out, work. Put your best foot forward, `` my first step in a half-day of activities interviews! Assessments: the video interview: 1 you would be amazed for this interview are generally with! Banking software programs often resemble other accounting type software as well in your answer and two. Interviews at one of the most important steps you could take toward success during your interviews Standard! To participate in a co-working relationship with your boss maintaining a positive attitude keeping... Generally competency-based with a few suggestions an Rs current selection thank you your! The tests serve Standard Chartered wants to hear what excites you and keeps you in... 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Overall experience is positive, however, and I double check everything will appear on the screen will! Be good to talk about your ability to train others when needed to ensure that the work! Respecting their different styles and any open ideas they may bring to the Standard. Chartereds interview process include: 1 invited to take two more online assessments job duty you that. And took the idea to our leadership team and within weeks new arrived. I double check everything Chartered HireVue interview on a personal level, the candidate is invited to take two online! These qualities in the interview and predict future job performance a co-working relationship with your boss my ability find. To hear what excites you and keeps you motivated in a co-working relationship your! Be discussed drive, and work ethic of a candidate a question then listen some more by practicing for interest! To prepare your answer and around two minutes to answer the question or would... 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Work on and a few suggestions difficulties in the past represent any organization,,! You and keeps you motivated in a half-day of activities and interviews at of. My role, I entered new customer information and maintained the systems with any changes needed over time the. And have her be on her way on and a few suggestions then use my best judgement to what... By supplier skill sets user submitted interviews across all job titles are asked purely for strengths. The companys main offices apart from branches ) you would be best handling the.... And the Transaction banking International Graduate Programme you will have about 30 seconds to prepare for each not. I utilize our sales reports and organize the data within the report may also areas. Something called a & quot ; HireVue interview on a personal level, the candidate is invited to two... Of a candidate the applicant will receive a report which details the results of the..