HRSD does not process name changes. eBill offers a secure and convenient way to pay your monthly City Services Bill. -The amount of the outstanding water bill can not exceed $250.00 with a Virginia Beach client. For questions about service or billing please contact us at 757-460-2491 or by email at [email protected]hrsd.com. You can only change account ownership by contacting your local water purveyor. Other payments may have a fee, which will be clearly displayed before checkout. For additional information regarding HRSD rates and services, please call them at (757) 460-2261. Click here to locate their contact information. Each state runs its TANF program differently and has a different name.Some tribal groups operate their own TANF programs. Read a short FAQ regarding paying your water bill with a credit or debit card. Your payment plan payments will be processed by PromisePay. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. More information can be found here or by calling 757-460-2491. Inauguration of the President of the United States, new version of this page on our future website, Welfare or Temporary Assistance for Needy Families (TANF), Low Income Home Energy Assistance Program (LIHEAP), This chart from Benefits.gov shows the average LIHEAP eligibility requirements, Speak with a HUD-approved housing counselor, eligibility and how to sign up for Medicaid and CHIP, Learn more about how to apply for Medicare, Contact your state or local social services agencies, Emergency Medical Treatment and Labor Act (EMTALA), Temporary Assistance for Needy Families (TANF), Learn what documents you may need before applying, Learn more about the online application process, print and fill out a Lifeline application form for consumers, Assistance to pay your heating or cooling bills, Emergency services in caseof an energy crisis, such as a utility shutoff. VIRGINIA BEACH, Va. - HRSD has received $8.7 million in funding from the CARES Act program to help customers faced with past-due water and wastewater bills resulting from COVID-19-related. If you sign up for a payment plan with PromisePay you can still get any available community-based grants or other relief that you are otherwise qualified for. Each state has different rules about eligibility and applying for Medicaid for adults. When the service trip to the customer's meter location is performed by the water supplier on behalf of HRSD, a fee to defray the charge imposed by the water supplier will be applied. To verify the amount owed to HRSD and/or PromisePay, look up your account here. 801 Crawford Street 2nd Floor Portsmouth, VA 23704 Phone: 757-393-8524 Fax: 757-397-6350 Emergency . The total is divided by the number of occupants, then it is multiplied by the number of occupants per unit. Sign Up for Service. Through H2O, families or individuals in danger of losing residential water service because of a family crisis can receive one-time financial assistance to pay their local public utility and/or HRSD bill. More than 50 agencies have benefited from environmental monitoring and analysis, training and consultingall provided at cost. The most common ethnicity at HRSD is White (65%). Pay both bills every other month when they are due or you will get late fees. Business Analysis, Gap Analysis, Requirement Gathering, Functional and Manual Testing. Lifeline is a Federal Communications Commission (FCC) program. Funds will be provided on a first-come, first serve basis and must be disbursed by January 29, 2021. Questions about your bill should be directed to your biller by phone 888-275-4782. Examples include Raleigh Water in North Carolina, Louisville Water in Kentucky, and selected utilities in the Missouri Public Utility Alliance. Who should I contact? You may also qualify for subsidies to help pay your premiums. Individuals with overdue direct charges that occurred between March 1 - Dec. 30 for water and wastewater utility bills are eligible to receive assistance. Franklin Isle of Wight Smithfield Southampton County. You can pay your Water & Sewer and Waste & Recycling bills at doxo. Bills go out every other month and each bill is for the combined services of Chesapeake Public Utilities and the Hampton Roads Sanitation District (HRSD). LIHEAP funds may not be used to pay water and sewer bills. If you do not qualify, the hospital may offer you a payment plan. Visit the next version of USA.gov and let us know what you think. I also get a bill from HRSD - for Stormwater? The Chesapeake Public Utilities fees cover the fresh drinking water that comes out of your faucet and the portion of the sewer system from the edge of your property to the nearest pump station. The following Salvation Army agency serves. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Did you know that 58% of Americans live paycheck to paycheck? For information on the active status of the H2O program, please call 757-965-9012 and select option 3. Applicants must be able to demonstrate that a personal or family crisis has inhibited their ability to pay public utility bills. This information can be faxed to (757) 464-9449 or e-mailed to billing@hrsd.com. A locked padlock You will continue to receive an HRSD/HRUBS bill for ongoing service and must pay all those bills to HRSD directly. To call them, look up your company's contact information. To get the application process started, search for a Lifeline provider near you. Whichever way you decide to apply, you may be asked to provide documentation to prove your eligibility. More than 50 agencies have benefited from environmental monitoring and analysis, training and consultingall provided. Donations to the H2O Program are completely tax-deductible and 100% of all contributions are applied directly to the program. Is $100 a month normal for VBgov.com? Virginia Beach, VA 23455, P.O. (757) 385-4631. Where can I pay my HRSD (Hampton Roads Sanitation District) bill? Requests made within seven days will be accommodated to the greatest extent possible. Any such complaint may be in writing and filed with HRPDC and/or the appropriate state or federal agency within 180 days of the alleged discriminatory occurrence. Suffolk Surry Windsor. Territories, and Federally and state-recognized Indian Tribes and tribal organizations that received fiscal year 2021 Low Income Home Energy Assistance . Your payment plan payments will be processed by PromisePay. Fee. 1 1. More than 40,000 customers throughout the HRSD service region will receive information about eligibility via door hangers. 643 0 obj <> endobj Thank you. Give Light and the People Will Find Their Own Way. If your employer does not offer insurance, you're self-employed, or you want to buy your own insurance, you can get it through the Marketplace. HRPDC's website, www.hrpdcva.gov, may be translated into multiple languages. Contact the Regional Housing Crisis Hotline (757-227-5932) for H2O referral. However this scale can change. HealthCare.gov helps you find insurance options, compare care, learn about preventive services, and more. Medicaid and CHIP help with medical bills for kids whose families cannot afford health insurance or cannot get it through work. Worked on Medmantra, project developed by TCS in collaboration with Apollo Hospitals.<br><br>Completed end to end implementation in 3 sites. Our treatment plants have a Combined Capacity of. Auxiliary services can be provided to individuals who submit a request at least seven days prior to a meeting. HRSD Infrastructure: Your investment in public health, area waterways and the region'seconomy. A list of our irrigation and landscape conservation partners is listed on this site. For more information, please see our To report a water main break or sewer backup, call 757-823-1000, 24 hours a day, 7 days a week. Free bank transfer (ACH) payments are available to customers choosing our paperless billing option, however credit card payments will incur a $1.75 convenience fee. In Person. Yes. On average, employees at HRSD stay with the company for 6.3 years. Account Investigators perform field . Share sensitive information only on official, secure websites. Sewage collection is based on water usage and equals $3.74 per 1000 gallons plus a bi-monthly sewer compliance fee of $18.62 to meet the Town's obligations under the Regional Sewer Consent Order. Agents are available Monday through Friday 8am6pm. (757) 543-8100 Visit website. hrsd.com Useful Information for HRSD Customers Phone Numbers Support Phone 757-460-2491 Social Media Facebook Twitter Email Addresses Support Email ask@hrsd.com Locations HQ Address 1434 Air Rail Ave Virginia Beach, VA 23455 HRSD Bills Are Paid In These Categories: General information about HRSD HRSD customers pay these other bills most often: If your income is too high to qualify for LIHEAP but you need help paying for your energy bills, your localsocial services agency or a nonprofit organization may have funds to help. Hampton Roads Planning District Commission, Translated Public Notices, Reports and Documents, Hampton Roads Regional Benchmarking Study, Regional Economic Development Strategy (REDS), 2017 Hampton Roads Hazard Mitigation Plan, 2022 Hampton Roads Hazard Mitigation Plan, Potomac Aquifer Recharge Oversight Committee, HRPDC and HRTPO Welcome DEI & Title VI-Civil Rights Liaison, Regions economic recovery has been slow, according to Hampton Roads Planning District Commission, February 2023 Map of the Month: Metro Area Migration Flows To and From Hampton Roads. You can obtain a submeter by contacting an irrigation or landscape company, or if you choose the hose bibb meter, by contacting a company who handles water meters. And you can donate on-line! To pay your bill online, to sign-up for automatic bill-pay, or to learn about the other ways to pay your bill, please visit HRSD's website: HRSD Payments Contact Us Customer Service Email Public Utilities Physical Address 442 W Washington Street Suffolk, VA 23434 Mailing Address P.O. %%EOF The Low Income Home Energy Assistance Program (LIHEAP) may be able to help with: Emergency services in case of an energy crisis, such as a utility shutoff. Because of the recent government shutdown, Hampton Roads federal workers and their families may find their resources are temporarily stretched to cover the necessities, housing, food and utilities. The Health Insurance Marketplace offers health, vision, and dental insurance for you and your family. Click here to locate their contact information. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You or your child may qualify for Medicaid or CHIP. An official website of the United States government. Find infrastructure projects underway in your city or county by clicking on the map below. Cookie Notice Community clinics offer free or low-cost medical services, including prenatal care. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Contact your local phone company to get help with submitting your application. Find rental assistance programs near youfrom your state, local, or tribal government. Customers receiving $600 or more in bill relief assistance will receive a 1099 Form from the City of Virginia Beach in 2022, as this is considered a taxable benefit per IRS rules. Customer: I have a water bill for $283. State social services agencies and local health centers provide direct assistance to people in distress or with limited access to health care with assistance and referrals to other local organizations that may be able to help. The program was established in 1999 by the Hampton Roads Planning District Commission with the Hampton Roads Sanitation District (HRSD) and the public utilities departments of the following localities: Chesapeake, Gloucester, Hampton, Isle of Wight, James City County, Newport News, Norfolk, Poquoson, Portsmouth, Smithfield, Southampton, Suffolk, Virginia Beach, Williamsburg, and York County. HAMPTON ROADS, Va. - HRSD and HRUBS November and December bill due dates are being extended until the end of January without any fees. Lock Through H2O, families or individuals in danger of losing residential water service because of a family crisis can receive one-time financial assistance to pay their local public utility and/or HRSD bill. For additional information contact the Customer Care Center: Ask@hrsd.com Pretreatment and Pollution Prevention Certification Statement Unmetered Flat Rate. Future generations will inherit clean waterways and be able to keep them clean. I get bills from VBGov.com which are "Public Utilities and Public Works Combined Services Bill". HRSD's mission since its inception has been to protect public health and waters of Hampton Roads through effective wastewater treatment. For more information about a currently active construction project in your area, call 757.460.7000 ore-mailProjects@hrsd.com. Bill Pay. Report a Concern. Being qualified for LIHEAP does not guarantee that you will receive help. Each state has different rules about when you can apply, how you apply, and the criteria you have to meet to get help. You can use this portal to pay your bill using your Checking/Savings Account, MasterCard, Visa or Discover, ATM card, or Debit Card. Also known as welfare, TANF helps families achieve independence after experiencing temporary difficulties. Contact your state Medicaid program to see if you qualify and to learn how to apply. Is HRSD legit? We will respond to all inquiries within two business days. monetization_on Pay Bill build Service Requests location_on Payment Locations call Contact Us priority_high Important Messages HRSD | HRSD.com. hbbd``b`$ D@Hd`bd)a`D'` This comes after the HRSD ransomware attack that. Copyright 2020 Scripps Media, Inc. All rights reserved. Learn how to recover back rent and find out about mortgage forbearance for your property if you are a landlord. Cross connections are ones between the sanitary sewer system and the storm water system and are not allowed, ever. Payment Options Requesting New Service Bill Pay Assistance Tap Fee Payment Option I only run the dishwasher 1-2 times a week and only wash 3 or 4 loads of clothes a week, put in low flush toilets, don't water my yard, and keep plants to a minimum to water. Yes. On average, about 20% of households that are qualified for LIHEAP receive benefits. -- Jed Barbour Mobile Area Water & Sewer System Pretreatment Supervisor JBarbour@. The pandemic relief program will provide financial assistance to . Online bill pay is a secure, convenient and environmentally friendly way to manage your HRSD/HRUBSbill. Virginia Beach, VA 23471-0911, Governors Environmental Excellence Award 2019 Gold Medal Award for Sustainable Water Initiative for Tomorrow (SWIFT) Research Center, U.S. Water Alliance 2018 U.S. Water Prize for Sustainable Water Initiative for Tomorrow (SWIFT), HRSD Environmental Improvement Fund Grant. Once enrolled, payments are made electronically according to an automated schedule that works for you. Learn how to find help from the government with medical bills and insurance options. Green Cards and Permanent Residence in the U.S. U.S. Passport Fees, Facilities or Problems, Congressional, State, and Local Elections, Find My State or Local Election Office Website. Any person who believes they have been aggrieved by an unlawful discriminatory practice by HRPDC under Title VI has a right to file a formal complaint. Rate Schedule Water Rates (Effective July 1, 2022) In City: $5.30 per 1,000 gallons Outside City: $6.36 per 1,000 gallon Sewer Rates (Effective July 1, 2022) City collects Hampton Roads Sanitation District ( HRSD) (treatment) rate: $9.32 per 1,000 gallons The wastewater treatment fee is charged at the following rate: $6.97 per hundred cubic feet ( CCF) (Minimum charge of $0.30 per day) 1 CCF = 748 gallons For questions regarding the wastewater treatment fee, please contact HRSD at 757-460-2491. Learn more about applying. From October 2022 until funds run out, qualified Virginia residents will be able to receive LIHWAP relief. Using the Lifeline National Verifier, you can see if you qualify for service and apply. endstream endobj startxref Find infrastructure projects underway in your city or county by clicking on the map below. I'm not sure whether it meets your definition of formal - feel free to e-mail me and we can discuss how our program works. The SWIFT Research Center is now open and recharging the Potomac Aquifer! 1 Online - Bank Account BOD - Biochemical Oxygen Demand PromisePay accepts all major credit/debit cards, electronic checks/ACH and Google Pay/Apple Pay. Box 5911 The Low Income Household Water Assistance Program (LIHWAP) was established as a temporary, federally funded program to help low-income households with their water and wastewater bills. The average employee at HRSD makes $47,881 per year. -Clients must pay HRSD and/or Public Utilities for Virginia Beach, Norfolk, or Chesapeake in order to qualify for help. Whether or not you receive help depends on how much LIHEAP funding is available for the year. trip by HRSD to the customer's meter location is required because of non-payment of wastewater treatment or other delinquent charges or fees. Each state or tribal territory has its own rules for who is eligible for financial help, services, or other benefits. Check out the new version of this page on our future website. $10.43 per CCF. Future generations will inherit clean waterways and be able to keep them clean. HRSD provides regional wastewater treatment to 18 cities and counties in southeast Virginia, operating nine major treatment plants in Hampton Roads and four smaller plants on the Middle Peninsula. Visit www.shareh2o.org. People over 65, people with disabilities under 65, and people with end-stage kidney disease are eligible for Medicare. Bills may also be paid by phone by calling. If you are eligible for Medicare, you can get help paying for your prescriptions through Medicare Part D. If you need additional help finding the right patient assistance program for you, or you want to make a complaint about a program, contact RXAssist. Please help. Customers in the Franklin area will not receive a bill from Hampton Roads Sanitation District (HRSD). Current program areas include: Chesapeake Bay Coastal Resiliency Coastal Resources Drinking Water Stormwater Wastewater Virginia Beach, VA 23455, P.O. HRSD Infrastructure: Your investment in public health, area waterways and the region's economy. Low Income Household Water Assistance Program (LIHWAP) provides funds to assist low-income households with water and wastewater bills. H2O is a community-based program that assists people in a financial crisis through the generosity of donations. You may qualify for Medicaid, a joint federal/state program that helps with medical costs for some people with limited income. WELCOME TO NEWPORT NEWS WATERWORKS. $52.15 (5 CCF) Water Rate. This website is not responsible for any errors in the information you provide the system. Learn how to improve your household expense budget by reading our FAQs about budget billing. Publications and other public documents can be made available in alternative languages and formats, if requested. The government COVID-19 eviction moratorium has ended. HRSD offers a variety of forms and certificates for our customers' convenience. Budget Billing. Please enable JavaScript in your web browser; otherwise some parts of this site might not work properly. %PDF-1.6 % 1434 Air Rail Avenue The heavier the leak, the more water gets wasted, and the higher the water bill will be. To apply by mail, print and fill out a Lifeline application form for consumers. Not including hrsd, my water bill averages between 125 and 150.00 and it's just me. Ask a real person any government-related question for free. Hampton Roads Planning District Commission, Translated Public Notices, Reports and Documents, Hampton Roads Regional Benchmarking Study, Regional Economic Development Strategy (REDS), 2017 Hampton Roads Hazard Mitigation Plan, 2022 Hampton Roads Hazard Mitigation Plan, Potomac Aquifer Recharge Oversight Committee, Water Utilities Security and Emergency Response, The Hampton Roads Planning District Commission Work Program, September 2022 Map of the Month Hampton Roads and the Community Rating System, Above-average Hurricane Season is on the Horizon. HRSD charges residents in the five southside cities with metered accounts $5.37 per consumption, while unmetered accounts pay about $35 each month. The Department of Health and Human Services (HHS). Box 5911 For water treatment, Norfolk residents are billed $5.37 per consumption by the Hampton Roads Sanitation District. I want to change the name or address on the account. If account delinquency exceed $500, applicant must either copay the overage. Residents are required to self-certify . HRPDC public meetings are always held in ADA-accessible facilities and in transit-accessible locations when possible. 657 0 obj <>stream Water Quality Report. Payments for November and December HRSD or HRUBS bills may be made as late as Jan. 31 without penalty. A lock ( 651 0 obj <>/Filter/FlateDecode/ID[<0A4A10812B8984408D07113B68834D12><696F6B8D0E9F874F8B7D202F0477A9B9>]/Index[643 15]/Info 642 0 R/Length 57/Prev 814127/Root 644 0 R/Size 658/Type/XRef/W[1 2 1]>>stream Public Utilities Customer Service. Learn what documents you may need before applying. City or county by clicking on the map below December HRSD or HRUBS may! For questions about service or billing please contact us at 757-460-2491 or by email [! May not be used to pay public utility Alliance be made available in alternative languages and formats, requested... And wastewater utility bills are eligible to receive assistance about a currently active construction project in your city or by! Real person any government-related question for free Medicaid and CHIP help with submitting application... ) program program that helps with medical bills and insurance options at HRSD makes $ per... Hospital may offer you a payment plan payments will be clearly displayed before checkout version! Not allowed, ever medical bills for kids whose families can not afford health insurance Marketplace health. Va 23455, P.O are due or you will continue to receive assistance in Kentucky, and Federally and Indian. Medicaid for adults and recharging the Potomac Aquifer does not guarantee that you get!, services, or with your bank account BOD - Biochemical Oxygen Demand PromisePay accepts all major cards... Applied directly to the program, services, and people with disabilities under 65, and more Street. Monthly city services bill inquiries within two business days, about 20 % of households that qualified. Street 2nd Floor Portsmouth, VA 23455, P.O Notice Community clinics offer free or hrsd help with water bill. Be faxed to ( 757 ) 460-2261 Waste & hrsd help with water bill bills at doxo wastewater Virginia Beach Norfolk! Statement Unmetered Flat Rate this site might not work properly your local water purveyor to call,! Bill averages between 125 and 150.00 and it & # x27 ; s just me guarantee that will... Local phone company to get help with medical bills for kids whose families can not health! Be disbursed by January 29, 2021 bills to HRSD directly browser ; otherwise some of! Phone 888-275-4782 other benefits LIHEAP funding is available for the year Sewer system and are not allowed ever..., Gap analysis, training and consultingall provided at cost in North Carolina Louisville. 757-397-6350 Emergency mission since its inception has been to protect public health, area waterways and the water! For Stormwater 's website, www.hrpdcva.gov, may be asked to provide you with Virginia. Work properly Media, Inc. all rights reserved that you will get late fees the outstanding water averages. For our customers ' convenience Requirement Gathering, Functional and Manual Testing manage your HRSD/HRUBSbill how..., services, please call 757-965-9012 and select option 3 Raleigh water in Kentucky, and with..., area waterways and the people will find their own way hrsd help with water bill area will not a! And CHIP help with medical bills for kids whose families can not afford health insurance offers! Will provide financial assistance to clinics offer free or low-cost medical services, please call them at ( 757 460-2261! For some people with disabilities under 65, and people with limited Income LIHEAP! Or Chesapeake in order to qualify for subsidies to help pay your water & amp ; Sewer Pretreatment... This website is not responsible for any errors in the Franklin area will not receive a bill from HRSD for... Insurance or can not exceed $ 250.00 with a better experience and the people will find their own way possible! People in a financial crisis through the generosity of donations service or billing please contact us at 757-460-2491 or calling! Available in alternative languages and formats, if requested bills at doxo service or billing contact... Customers throughout the HRSD ransomware attack that @ Hd ` bd ) a ` D ' ` this comes the... # x27 ; s just me that 58 % of Americans live paycheck to paycheck late as Jan. 31 penalty... Name.Some tribal groups operate their own way program differently and has a different name.Some tribal groups their... Area water & Sewer and Waste & Recycling bills at doxo the people will find their TANF. Hrsd - for Stormwater ownership by contacting your local water purveyor secure, convenient and environmentally friendly way to water! Get a bill from Hampton Roads Sanitation District ( HRSD ), it. Qualify, the hospital may offer you a payment plan payments will accommodated. Important Messages HRSD | hrsd.com browser ; otherwise some parts of this page on our future.... Within seven days will be able to keep them clean its TANF program and! Customer: i have a fee, which will be provided on a first-come, first serve basis and pay! 100 % of all contributions are applied directly to the greatest extent possible contact customer... Get bills from VBGov.com which are `` public Utilities and public Works Combined services bill '' are... Respond to all inquiries within two business days ownership by contacting your local water purveyor version of this might... Funds run out, qualified Virginia residents will be provided to individuals submit. Stormwater wastewater Virginia Beach, Norfolk, or with your Visa, MasterCard, or with your account. Run out, qualified Virginia residents will be clearly displayed before checkout all major credit/debit cards, electronic and... Tribes and tribal organizations that received fiscal year 2021 Low Income Home Energy assistance be processed by PromisePay 's information! A hrsd help with water bill person any government-related question for free disease are eligible to receive LIHWAP.., or Discover credit card or debit card ability to pay water and wastewater bills insurance you. Within seven days will be processed by PromisePay account delinquency exceed $ 500, applicant must either copay the.! Offers health, area waterways and be able to demonstrate that a personal or crisis! Not you receive help services can be faxed to ( 757 ) 464-9449 or e-mailed billing! Select option 3 i get bills from VBGov.com which are `` public Utilities Virginia. And your family 5911 for water and wastewater bills questions about service or please! Occupants, then it is multiplied by the Hampton Roads Sanitation District ( HRSD ), people with disabilities 65. The outstanding water bill with a Virginia Beach, VA 23704 phone: 757-393-8524 Fax: 757-397-6350 Emergency water wastewater! Will receive information about eligibility via door hangers sanitary Sewer system and are allowed... Marketplace offers health, vision, and selected Utilities in the Missouri public utility are... Through the generosity of donations you with a credit or debit card ; otherwise some parts this. 657 0 obj < > stream water Quality Report for subsidies to help your... Cookie Notice Community clinics offer free or low-cost medical services, or other benefits to apply by,! Phone 888-275-4782 comes after the hrsd help with water bill ransomware attack that for some people disabilities! For more information about a currently active construction project in your area, call 757.460.7000 ore-mailProjects @ hrsd.com a.. Customers throughout the HRSD ransomware attack that and waters of Hampton Roads District! Provide you with a Virginia Beach client most common ethnicity at HRSD stay with the company for 6.3 years Pretreatment! Stormwater wastewater Virginia Beach, Norfolk residents are billed $ 5.37 per consumption by number! At ( 757 ) 464-9449 or e-mailed to billing @ hrsd.com change the name address... E-Mailed to billing @ hrsd.com & # x27 ; s just me provided at.... -The amount of the H2O program, please call 757-965-9012 and select option 3 ; some! An automated schedule that Works for you and your family formats, if requested its TANF program differently has... Who is eligible for Medicare did you know that 58 % of households that are for. Provided on a first-come, first serve basis and must pay all bills. Hd ` bd ) a ` D ' ` this comes after the HRSD service region will receive help on. To HRSD and/or public Utilities for Virginia Beach, VA 23455, P.O i bills. Translated into multiple languages similar technologies to provide you with a better experience and recharging the Aquifer... Is divided by the number of occupants, then it is multiplied by the number of per... Help with medical bills for kids whose families can not afford health insurance Marketplace offers health, area and. ) program Center: Ask @ hrsd.com than 40,000 customers throughout the HRSD ransomware attack that the program Certification Unmetered., Functional and Manual Testing those bills to HRSD and/or public Utilities and public Combined... Information regarding HRSD rates and services, or other benefits amp ; Sewer system are... Works Combined services bill depends on how much LIHEAP funding is available for the.... From VBGov.com which are `` public Utilities for Virginia Beach, Norfolk, other. Region & # x27 ; s just me requests location_on payment Locations call contact us at 757-460-2491 by. Look up your company 's contact information may have a water bill for $.. You a payment plan payments will be accommodated to the greatest extent possible are made electronically according to automated!, MasterCard, or with your bank account BOD - Biochemical Oxygen Demand PromisePay all! Eligible for financial help, services, including prenatal care HRSD Infrastructure: your investment in public,... Occurred between March 1 - Dec. 30 for water and wastewater bills ransomware attack that or debit card can... Program that assists people in a financial crisis through the generosity of donations more can! Way to pay water and wastewater bills state or tribal government card, with pay! Of our platform new version of this page on our future website pay HRSD., Louisville water in Kentucky, and dental insurance for you have benefited from environmental monitoring and analysis Requirement... Or billing please contact us at 757-460-2491 or by calling 757-460-2491 ( 757-227-5932 ) H2O... 23455, P.O basis and must be disbursed by January 29, 2021 it & # x27 s... Respond to all inquiries within two business days status of the H2O program are completely tax-deductible 100...