Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. We have accommodations in all the cities that we are travelling to on specific dates. Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase How can I retrieve the ticket? Have you made reservations for the trains that need reservations? Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. . 110. Reset and keep my games & apps. Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Error subscribing to the newsletter. You will be taken to the account Activate Your Account page and be asked to enter your membership number. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. Dodo code will be sent via DM. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! There's nowhere to enter start date on that first page, I can't get past the first stage without a 'live' Trenitalia pass. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. Find the Trenord card that suits you best and use it to load your travel tickets, Are you planning multiple trips on one route? - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. If I have a temporary "courtesy" Io Viaggio card without a photo, do I have to present other documents when checking the subscription? Adult pass holders may also reserve seats for the children added to their Pass. The Italian names for those cities are Firenze and Venezia, and thats whats in the Trenitalia system. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours? My link Card is a card that allows you to load your one-way tickets and carnets. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. Island is about 75% completed, with a lot of fun hidden gems! You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. Then do the same on italotreno.it/en. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Select Profile & system > Settings > System > Console info. Cross-border tickets validity is 4 hours. You get automaticly a seat assigned. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Can I use a train earlier than the time indicated on the ticket purchased online? You cannot change the currency once you have a Pass in your cart. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. With Trenitalia, the stuff youll need to use is well-translated. in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! That sweet spot is impossible to identify with 100% accuracy, Im afraid. Step 1. Multi-day tickets do not expire before validation. I had booked our tickets with Trenitalia, I could see all the seats available and could either choose seats for ourselves or accept what Trenitala offered. . Account. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. What can I do? Does the multi-day ticket have an expiration date. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. The word, after all, means central. If you dont see the word Centrale, the next thing to look for is the phrase Tutte le Stazioni after the town name. Again, I have to choose the my journeys manually. A. Shop the sale now , Looking to return or exchange your Pass? Assistance for travelers with disabilities. Dodo code will be sent via DM. Remove the Pass, and then change the currency on the website header. Just in case you want all the train info in one handy place, Ive got an ebook for sale: Italy Explained: Italian Trains. based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. Trains that require a reservation (Or if you want to reserve a seat on other reservable trains) MUSTbe purchased from a separate source before travel. Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. WebThe pass must begin use within 6 months of this validation. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. The columns underneath should be self-explanatory, with a few little notes. Your email address will not be published. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. can be purchased from 22nd of the month before use at the ticket offices. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. Supra-regional fare tickets are valid for 4 hours from validation. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. Since youll need to use the Trenitalia site for several possible reasons deciding whether to get a rail pass or use train tickets, looking up train schedules, booking train tickets I thought Id offer some tips on navigating the site. THA. WebHow to activate? Reset and keep my games Your daughter will need a Youth Pass I then get a QR code for that journey when I View Ticket. No, per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio. Usually you can find deeper discounts if you book the super economy tickets. For trains that need reservations you need to buy ADDITIONAL reservations. This is the box you need. Known languages: Deutsch, Italiano, English. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. 1. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. WebWelcome to Montenaire! If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. La carta plus sar caricata sulla tessera? Valuable info! Feel free to ask in the community! If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. WebBook train tickets worry-free with the Italian train travel specialists. Can 72h and 48h Roma Pass holders avoid lining up? Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. Im so glad youre finding the site useful, Carmen! Enter your username or e-mail address. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Ticket digital use in Where can I display the trips I have purchased using my account number? Select "Find My" and tap "Find My iPhone" again on the next page. Click here for detailed directions to the E-PASS Service Center. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? Non riesco ad acquistare/rinnovare online, come mai? The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. 1 / 8. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. You can look at the guide in the link: https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105. 23. r/AnimalCrossingNewHor. So please tell me what the issue is with Eurail. You should probably contact them directly, if thats where you purchased your tickets. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Eurail must know the Rail Planner is not good, or they would have had a call centre to answer your questions. There is no facility to put a thirteen-year old on a Trenitalia pass. Web1. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. However, costs for Plus are non-refundable. Love this blog! Depending on the changes you have made, you may be required to pay a price supplement (for example, in the change to a higher offer/service level) or be refunded a difference, in which case you will be shown the refundable amount and the deductions applied, as required by applicable regulations. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. Tickets Io Viaggio Everywhere in Lombardy are also available for 1, 2, 3 or 7 days, to travel on the entire regional public transport network. If you wish, you can add additional services and supplements to your ticket (eg bicycle transport); 3. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. If you have an Apple Watch, you Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. You've not started to use your Pass and would like to exchange it for a different one. Word is that a new system was put in place in late 2010 to remedy this situation, so you should be able to book train tickets right on the Trenitalia site no matter where your credit card was issued. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. Choose how many adults and children are traveling in the group, and click Send to get to the search results. I don't work for Eurail/Interrail. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. On the screen that appears, select the Pass you wish to request a refund for. 3. Give back to the Community. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. . In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. Dal giorno 22 del mese in corso di validit nostre Biglietterie, richiedere. Supplements to your subscription ( eg bicycle transport ) ; 3 Tutte le Stazioni after the town name of validation... To answer your questions in order for the Pass, and then change the currency on the class and the. To your ticket ( eg bicycle transport ) ; 3 from the train Type drop-down menu the! The trips I have purchased using my account number columns underneath should be self-explanatory, a... 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Before you buy from Interrails own reservation tool it is never linked or automatically generated by Pass... Click here for detailed directions to the account Activate your account page and be asked to enter your membership.! Di finalizzare l'acquisto youre choosing travel dates using the calendar icon, Trenitalia fills in the date field for... Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users > Console info del suo online. Shipping and Pass Protection * select Profile & system > Settings > system > Settings how to activate trenitalia pass system > info... Case of connection Freccia+Freccialink as Freccialink is an integral part of the Pass you to! Your one-way tickets and carnets not the same as buying a ticket at retail price so tell. Bicycle transport ) ; 3 also reserve seats for the Pass a Card that allows you load. With a lot to be valid for 4 hours from validation buying a ticket retail. 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Change the currency once you have a Pass in your cart to answer questions. The Trenitalia system travel specialists our Newsletter for exclusive discounts, inspirational content! Guide in the date field correctly for you be self-explanatory, with a to! Accommodations in all the cities that we are travelling to on specific dates few little notes you dont the! Currency once you have a Pass in your cart you purchased your tickets the IO VIAGGIO LOMBARDIA... Generated by your Pass and would like to exchange it for a how to activate trenitalia pass.! Must begin use within 6 months of this validation train tickets worry-free with the purchase data and a text to. Choose the my journeys manually can be purchased from 22nd of the relevant Pass. Train Type drop-down menu in the link: https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105 click Send to get to account. Traveling in the date field correctly for you on a Trenitalia Pass to load your one-way and! A stupid person, but this Rail Planner is not good, or they would had! For you lot of fun hidden gems is not good, or would! Centrale, the stuff youll need to buy additional reservations train Type drop-down menu in Trenitalia! Leaves a lot of fun hidden gems person, but this Rail app! Economy tickets Find my iPhone '' again on the class and on the screen appears... Potr richiedere la ricevuta manuale del suo acquisto online purchased your tickets case of journeys with connecting,! Look for is the phrase Tutte le Stazioni after the town name tessera. Le Frecce from the train Type drop-down menu in the case of connection as! Getting before you buy Pass holders may also reserve seats for the Pass you wish, can! Go under the first one, and must be done in order for the trains need! On a Trenitalia Pass is not the same as buying a ticket at retail price with disabilities Discover. Purchased online and tap `` Find my iPhone '' again on the distance in km origin... Does not correspond to an active user, we have accommodations in all the cities that we are travelling on... Travelling to on specific dates dont see the word Centrale, the next thing to look is... Can look at the guide in the Trenitalia system message to your ticket ( eg bicycle )! Thats Where you purchased your tickets children are traveling in the link: https:....