Total lack of compassion and total corporate medicine. Learn more about your emergency visit. Of course no treatment would be started until they got their money. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. I was sent home and waited . So I got the second opinion I wanted and the cost was zero ! We were given an estimate before any work was done, and yes, it is an emergency clinic, so yes, it was expensive. If you take your animal here then you are risking their lives. He did tests on Bandit and rules out some possible diseases. That afternoon she became less responsive. Given an estimate between $3,314 and $4,040. You will get some people that are personable and helpful, but it seems you get just as many on the other side. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). P. Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. I suppose it comes down to money. We had to go to Southfield because the Ann Arbor location had no ultrasound? I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. This place is not always pet oriented or customer oriented. I just dont want anyone else to have to feel like this. Tammy the vet tech was the only good thing about this place. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Save my name, email, and website in this browser for the next time I comment. Shop 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com. Will. Abby wa breathing fast unresponsive and suffering. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Worst experience ever at a veterinarian. Find articles, interviews, and more in our career blog. Received 2 prescriptions. I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). Were happy to help. . I ordered a refill for him on one week and when I didn't pick it up the next week they called me. Without their quick and knowledgeable action, she would not have made it. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. Date of experience: December 29, 2022 Useful Share Deanna Craig 3 reviews US Oct 28, 2022 They actually "RECOMMENDED" this as a course of treatment!!!! This is a terribly ran office with unprofessional doctors and staff. Get Directions; Services. Was there 2 hrs & CCL diagnosed. I brought my kitty Shadow here after he had severe vomiting and bowel movements. They determined Godiva had other issues on top of kidneys. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and Learn more about BluePearl Southfield, Opens a popupSpecialtiesWe provide specialty and emergency care for cats and dogs. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Had to use their services three times and each time useless and expensive. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Don't take your pets here. They took my ill dog in immediately. Thank you BluePearl staff! Open 24 Hours. They even talked that the only cure was amputation. The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. I asked why my comments were deleted from their website. Now my last dog "Samson" was on allergy medication. They were supportive. Both of these vets get us right in and treat him with great care and compassion. They even sent a sympathy card and the staff that night signed it. Each time has been an emergency, and stressful for me and the dogs. that were incredible and the quality of care was outstanding. Absolutely inexcusable. Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. They explain treatment plans thoroughly and are always willing to answer questions. This is my first puppy and the staff was amazing with him. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I spent just under $2000 for the surgery (not to KEEP YOUR PETS AWAY! This place is amazing. This place is a worst case scenario operation trying to make as much money as they possible can. I brought my kitty Shadow here after he had severe vomiting and bowel movements. $5,000 for a 2 night stay, bladder stone removal surgery in his bladder as well as urethra, & got him neutered while we were at it. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Blue Pearl Pet Hospital is amazing. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. Website: Website. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Would also love a location downriver! Unconscionable. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. We just used them and all I can say is go there instead!!! The first time, he was sedated and allowed to fall off of an ultrasound table. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. This place is amazing. Zero true empathy here!!! Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. We are about to have acl knee surgery. There is a problem from the CEO down. So i had to decide the worse. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? But they could give me a list of veterinarians to call. They said they were not at capacity and if I came right over, I might be able to get in. For being open 24 hours it took 20 minutes for them to answer there phone. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. Anyone can write a Trustpilot review. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. I pulled my mask down to kiss her and comfort her one last time. The doctor and tech were very caring and knowledgeable. I feel very comfortable taking my dog there and leaving him over night there. This was my last memory of my beloved cat at Blue Pearl. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. Its not worth the life of your pet. She had been sick for three days with vomitinghadnt eaten. The vet saying she thought Abby had had a stroke or something. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . Even helped us figure out our best options. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall They took my ill dog in immediately. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Still no response and that was over a year ago. The assigned doctor, Dr. De Witte, did NOT treat my cats rare liver condition properly. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Thorough, friendly, great customer service. He was treated immediately. I cant believe she didnt call me back. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. You guys take advantage of people in their most difficult times. My poor baby was breathing fast st least 50 times a minute wouldnt focus on me and could not respond. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question I have an 11 week puppy and she puked several times in the evening OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! We were able to draw our own conclusions. It was a mistake. I asked for prescription to fill my pets medications and they argued with me about it. This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. They have always been so caring and compassionate. We took her home in worse shape than she arrived, we need to do more tests was what we were told. They dont have any good equipment and each time, we had to move out pet elsewhere for more money IE Metropolitan in Malvern (sucks and same deal) or University of Penn Ryan hospital in Philly (wonderful but also very expensive). What if what if we would have listened to the quacks here and had the dogs leg amputated. BIG difference. Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. Business Hours. We dont just practice the best quality of veterinary medicine we define it. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. BluePearl is reshaping the world of veterinary medicine. He let me know that the critical care doctor would take over and call me in a few hours. Not offering any treatment or other suggestions. We also ensure all reviews are published without moderation. I cannot recommend this place enough for emergencies and specialized treatment. I received a call from a admin that said she would have to ask the doctor and she would call me back. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd. The technician said "I'll make a note on the chart!" About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question I've taken 4 different dogs to Blue Pearl over the last 10 years. Our expenses were NOT out of line with the level of care. They saved my babys life. Even when you call around, i have found they are all the same price. Map & Directions. I got a call from cardiologist 9 hours later stating there is a blood clot but not caused by heart issues but suspect a tumor. They have customer relations but they don't do anything. BluePearl Pet Hospital Veterinary Emergency Service. Very rude, arrogant and unprofessional attitude is apparent. We use dedicated people and clever technology to safeguard our platform. I could never afford it. We are available to help if your pet has an emergency when your family veterinarian's office is closed. Terms I took her to the emergency vet in Plymouth then to BluePearl the next morning. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. 401k & Retirement Planning Employer match to support your financial goals. And now we couldnt see anyone in there. You guys take advantage of people in their most difficult times. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . Blue Pearl is a criminal organization who only cares about money. If it was possible to leave a minus number of stars I would. 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