If you are unable to attend an out-patient clinic due to medical reasons, please ask your GP to refer you to our colleagues in the Domiciliary team in your local area. Check the hospital's website for more information. If you receive Income Support, Working Tax Credit (with Child Tax Credit or with a disability element), Job Seeker's Allowance (income based) or Pension Credit Guarantee Credit, you may be entitled to help with hospital travel costs. General Enquiries. Please click below for information on how to access physiotherapy, where our clinics are located and further specialist services that we operate. Ask if there is written information available that you may take away with you to read at your own leisure. If there are any delays, please do not be concerned as you will be seen as soon as possible after your arrival at the clinic. Before your appointment, you'll receive a letter, email or text message from the hospital that includes everything you need to know about your appointment. Anyone wishing to submit a claim should complete this form and present it in person at the General Office, Aberdeen Royal Infirmary, or send it by post to:General OfficeAberdeen Royal InfirmaryAberdeenAB25 2ZNAlternatively send your completed form by e-mail to gram.patienttravelari@nhs.scot. Could you access help or answers to any of your anxieties via the Nurse help-line? We'd really like to hear your thoughts about it through this short survey. . Find patient reviews, specialty ranking and compare with nearby hospitals. Banff Hospital. The We Care website is a hub where you can access information, help and advice related to you and your team's wellbeing. Traveline Scotland have a Healthcare journey planner which has hospitals and other healthcare locations easily selected from a map. NHS Grampian said both Aberdeen Royal Infirmary and Dr Gray's Hospital in Elgin, Moray have now been forced to postpone and cancel non-urgent elective operations due to a sharp rise in Covid . The hospital does not accept unauthorised drugs or illicit substances being brought on to its premises. On the introduction of the NHS in 1947 Woodend became part of the NHS. Please hand your letter / card in at theoutpatient'sreception desk. If you park inappropriately (for example on the grass or pavement, blocking an entrance or exit, in a restricted area or in any emergency vehicle or ambulance bay) you will receive a Civil Parking Remedy (parking ticket). Please ask your GP for a travel pack which will contain all the information you will need. If you have an appointment in a hospital or clinic, remember to bring the details of your appointment with you. Mr. Sarfraz Ahmad is a consultant Urological and Robotic surgeon at Aberdeen Royal Infirmary Hospital, NHS Grampian. Many patients find it helps to prepare what they want to talk about in their appointment. Tell them about things that you've found helpful and things you have not. Also marked are the areas for disabled parking within the site. Contact the service as soon as you receive your appointment, but no later than 48 hours prior to your appointment date, on 0300 123 1236. You can look back at these at home or at your follow-up appointment. A NHS Grampian spokesman said: "Most hospital areas are now able to accommodate one designated visitor per patient by pre-arranged appointment. If you cannot attend your appointment at the time you've been given, contact the hospital or clinic to rearrange it. You may have to wait for an ambulance to take you home. All other vehicles should use the 'loop road' which goes round the Lady Helen Parking Centre to the west of Aberdeen Royal Infirmary (ARI). If you're unsure of anything, ask your healthcare professional to explain it again, or to write it down for you. They work as part of the Grampian Spinal Unit alongside surgeons, radiologists and pain consultants. This web site uses cookies to store information on your device, as explained in our privacy policy. Aberdeen Royal Infirmary is one of the hospitals to introduce visitor passes. We want to make sure that all patients who are waiting are treated fairly. Tel: 0345 456 6000 / If calling from abroad, then dial 00 44 345 456 6000. Next review due: 11 February 2022, How to organise transport to and from hospital, medicines you're taking including prescriptions, medicines you've bought yourself and alternative treatments. You may be asked whether you're happy for healthcare professionals who are training, such as medical students or training nurses, to be there during your appointment. If you do not understand the letter, contact the hospital, clinic or your GP. There are parking bays (marked 'Long Term Patients') for those patients who have to attend frequently, over a long period of time or for continuing treatment. Thanks for visiting the NHS Grampian website. Be prepared during your consultation to describe your symptoms concisely. At evenings and weekends, you can park in any clearly marked parking space anywhere on the site. The service provides a dedicated telephone service offering guidance on accessing suitable transport options to get to and from appointments when they have no means of personal transport. Rehabilitation and follow up. They might ask you to wear a face covering over your nose and mouth, test to check if you have COVID-19 or self-isolate before you go into hospital. An advisor will ask you a series of questions to determine your ambulance transport requirements, please have your letter or card handy when you call. All enquiries togram.shuttlebusservice@nhs.scot. As well as parking on the main hospital site, patients and visitors can also use the Lady Helen Parking Centre. All permanent members of staff wear a name badge that bears a photograph to help you identify them. Due to the pressure on car park spaces, please do not to leave your car on site during your stay in hospital. Please verify routes before travelling. Aberdeen Royal Infirmary Outpatients If you work for NHS Grampian, and would like to access physiotherapy, please contact the self referral helpline on 01224 655698. Live rurally or on the outskirts of Aberdeen - you should be ready to travel from 8.30am for a morning appointment and 12.30pm for an afternoon appointment. However it was not until as late as 1959 that the NHS could use the whole building as a general hospital and for the care of elderly patients. Tell the Doctor about any problems you have had with medications in the past. Please select 'accept' or 'decline' to continue. ad.ormerod@abdn.ac.uk; PMID: 9828867 . Please enquire at your local surgery to see if it is available in your area. If for any reason you are unable to keep or want to cancel your appointment, please let us know by telephoning thenumber on your appointment letter /card. Cancel or changing your appointment. Taymount Terrace. Before proceeding, please indicate if you wish to accept or decline the use of cookies. Intervention: Eighty-six patients were randomized into 2 groups. We'd really like to hear your thoughts about it through this short survey. Allow plenty of time for your visit, especially if this is your first appointment. Monday to Saturday during the daytime, services run every 15 minutes between the Interchange and Leeds and hourly onwards to both York and Hull (the latter introduced at the winter 2019 timetable change. The RVI's main outpatient department runs a number of multi-specialty clinics Appointment Booking Centre 0191 282 4444 COVID-19 information During the current COVID-19 pandemic, we are converting appointments where appropriate to telephone or video consultations. Fraserburgh Hospital. If you are referred to Aberdeen Royal Infirmary (ARI) for further tests, they will send you the date and time of your appointment. We operate clinics throughout Aberdeen City, Aberdeenshire and Moray. We have Band 2 Outpatient Receptionist posts available as follows: Monday to Friday 08:30 to 17:00. The NHS Grampian musculoskeletal physiotherapy service provides advice, assessment and treatment for those with musculoskeletal conditions. UCAN G01, Garden Villa,Royal Cornhill Hospital Response last month. The hospital specialist will send your GP a report advising of any treatment, or further investigations needed. If delays are likely, we will keep you informed of the reason and how long you are likely to have to wait. You may not need to wait the full 18 weeks. Please select 'accept' or 'decline' to continue. If your treatment is to begin immediately, you will be given a letter to hand to your GP. We Care is a staff health and wellbeing programme established to deliver, co-ordinate and enhance staff wellbeing across NHS Grampian and Health and Social Care Partnerships. Patient letters will provide details of where wards and clinics can be found, along with the best entrance to use to reach the ward or clinic. Your waiting time will be counted from the date this is done. If your treatment is to begin immediately, you will be given a letter to hand to your GP. The Haematology outpatient . There are times when you might have to wait longer than the national waiting times set by the NHS: For further information, please read the Hospital Appointments & Waiting Times Explained leaflet: Please hand your card in at the Clinic Reception desk. Every effort is made by the Ambulance Service to bring you to the clinic on time. The Clinic Reception staff will keep you informed of any delays. You should return the completed form in the pre-paid envelope provided. If your appointment is in a hospital or clinic, look up where it is and plan how you'll get there. Delighted that I was still able to have my outpatient appointment. Thiswebsite provides informationabout your health rights and responsibilities when using the NHS in Scotland. I had an appointment at Gynaecology on 27th October. IPC precautions for family visiting the hospital remain in place and include the following: wearing a face covering or fluid repellent facemask if provided. Learn more about how a video appointment works. You will not have to pay to be taken to hospital in an emergency. If you are being dropped off or collected by a relative or friend there are drop off zones (30 minute maximum stay) in the following areas: There is no charge for parking on the Foresterhill site. 2 years ago. This could include: You can ask someone to come with you to your appointment, such as a carer, family member or friend. For video appointments you'll need a charged smartphone, tablet or computer with a camera, microphone and internet connection. No 70 mile trip required instead it was from the comfort of my own home. Aberdeen Royal Infirmary / Neurology (Brain, Spinal and Nerves) Learn more. If for any reason, your appointment has to be cancelled by the clinic, we will let you know of an alternative date by letter or by telephone. Locating wards, clinics and other services This guide (pdf) provides details of the various wards, clinics and other services that are based in ARI, including the floor level they are on. Referrals can be made via community and ward midwifery staff, consultant's, and GP's. Please make sure that you display a valid blue badge at all times. We have 26 consultant orthopaedic surgeons, two Professors, 17 registrars and a number of fellows working with the department. If you have not received test results as explained by your healthcare professional during your appointment, call the hospital or clinic. Access is currently only available to individuals attending hospital as a patient, individuals accompanying someone who is a patient, individual(s) visiting a patient in hospital and NHS Grampian employees. For routine appointments or hospital treatment, you should not have to wait longer than 18 weeks. Aberdeen Patient reviews of Aberdeen Royal Infirmary - Page . 10 Tips To Work Seamlessly With Your Provider. The majority of RPH outpatient services are located in . NHS Grampian is not responsible for the content or accuracy of these services. In some cases, the hospital may ask you to go back to your GP, who will then decide whether to re-refer you. or call us on 0845 113 0012, Response from Checking appointment times, chasing up scans, putting patients in touch with their clinical teams to answer their questions, are just a few examples of what the service does. Tell the healthcare professional if you're pregnant, have any allergies or are taking any medicines, including prescriptions, medicines you have bought yourself and alternative treatments. Visiting times are subject to change. This could be your mobile or landline phone number. Please note, several types of clinic may be running at the same time. Directions and hospital maps of hospitals across Scotland, Cookies help us make sure you get the most from our website. "There are some areas that still have restrictions place. 3. . Find out more about what to ask your healthcare professional. respiratory consultants edinburgh royal infirmarythe hardy family acrobats 26th February 2023 . It can be helpful to write a list of the things you want to discuss. Text of Celebrating a proud history - The Western Infirmary 1874-2015. Please note that THInC does not book transport but can assist with travel advice. Entry will be controlled by barrier and automatic number plate recognition. The process to use Attend Anywhere was very easy, all the stress of driving through and finding a parking space taken away. If you do not need ambulance transport, you may be able to arrange transport through other organisations. Many of our We Care learning and training . Aberdeen Royal Infirmary is multispecilaity hospital in Aberdeen, Aberdeen City, Scotland. If you hold a paper licence or a photocard licence you should tell the Drivers' Medical Group, DVLA, Swansea, SA99 1TU. There is a charge for the council spaces on roads surrounding the site. Mental Health, wellbeing, exercise and activity, Physiotherapy Request for Assistance Form, Anyone who is registered with a GP in NHS Grampian, can directly refer themselves for physiotherapy via a form which is available. Aberdeen Royal Infirmary is a teaching hospital where we train students and conduct research. You can choose which type of appointment you have, which hospital or clinic to use and which specialist team will be in charge of your treatment, as long as they meet your healthcare needs. You may not be seen by them, but by another clinician who can discuss your management with the specialist if required. Cover 1. At the time I thought the appointment had gone well, however once I received my letter from the doctor I saw it bore no relation to our discussion Please follow the signs from the entrance to the colour zone and floor number where the ward or clinic you are looking for is based. If you do not attend this appointment and you have not notified us, your GP will be informed. AB25 2ZN. Doctors have a busy schedule. This service is currently rolling out in Grampian. Adult Cardiac Surgery Thoracic Surgery. To use the service please call THInC on 01467 536111between 9am-4.30pm, Monday to Friday. You will then be asked to go to the clinic waiting area and you will be seen according to your appointment time. However, spaces remain limited so please consider using other methods of transport. This service is available for staff, patients and visitors, and operates Monday to Friday. If you travel to hospital by other forms of transport, you may be entitled to get help with your costs. Musculoskeletal conditions are problems which affect your joints, muscles, bones and spine. Both new and follow-up patients are seen and assessed on the above sites. Aberdeen. Tell the Doctor how you are feeling on your current arthritis drugs. 5 NHS Grampian, Department of Urology, Aberdeen Royal Infirmary, Aberdeen, UK. Your GP can refer you into our service if they feel you would benefit from physiotherapy treatment. Scotland. I was reassured by Dr McLeod that although my next appointment is to be the same format as today, it can be changed if required. x^wTS7Bz- If you are looking to refer a child under the age of 16 years old, please complete and return this form to the address provided for Royal Aberdeen Children's Hospital Childrens Physiotherapy Request for Assistance Form. Parking for disabled blue badge holders is available near all entrances on the main site. If you are coming to hospital by ambulance and if you: Every effort is made by the Ambulance Service to bring you to the clinic on time. Visitors only. This page provides details of current visiting arrangements in place, and guidance and safety measures everyone needs to follow. You may be asked to return to the clinic. There are a number of shops within the main concourse at Aberdeen Royal Infirmary (on the ground floor beside the main entrance). If you are unsure about anything while at the hospital, please ask a member of staff, they will be happy to help. You may be asked to return to the clinic for further treatment or investigations. If you are diabetic you should bring a snack with you in case you are delayed. In light of the COVID-19 Pandemic the Breast Services at Aberdeen Royal Infirmary is making a number of changes to our standard practice. % If you qualify for ambulance transport and need an ambulance for your next appointment please let the staff at the clinic know. If delays are likely, we will keep you informed of the reason and how long you are likely to have to wait. Musculoskeletal conditions are problems which affect your joints, muscles, bones and spine. For more information about walking routes in the city, please see www.walkit.com, or use the following resource: If you require further advice about traveling to and from your medical appointment the Transport to Healthcare Information Centre (THInC) can help. Read about when to call 999. Royal Perth Hospital (RPH) receives over 115,000 referrals and provides over 330,000 outpatient appointments each year. I will be happy to use this system again, unless I felt that my condition was deteriorating and required a face to face consultation. A specialist is always responsible for the clinic session. Please keep any tickets and receipts as proof of your travel costs. Specialist will send your GP for a travel pack which will contain the! 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