Open the SHEIN app and go to the "My Orders" section. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. In any case the money will arrive automatically to our account once we make the refund or request the cancellation. Shein will take typically 4 to 14 business days to refund. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. Experienced people will reply to you. Your honest SHEIN reviews will help new customers. (note: one time chance only. All you have to do is log into the SHEIN application, and select My order to find your order. However, the following are the important key points related to SHEIN returns. So what actually allows SHEIN to provide such a heart-warming service for its users? 45 Days to Free Return. Returns and exchanges will be free if it's your first time returning. The order total was $100 & a refund of $80 was processed. Heres exactly how their return policy currently works. Its a random service offered by SHEIN. Their US phone call centre is not open yet, you can contact them here. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. Copyright 2000 - 2023. Cosmetics You cant return cosmetics if you break the hygiene seal. Step 1: In your Shein account, go to "My Order". Click the "Return & Refund Record" link. So it is not a surprise if they resort to any means by which they can reduce the workload. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. Same thing happened to me! However, you can also return the products without receipt. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. Shein gives you exactly 35 days after your date of purchase to initiate a return. If you were to order an expensive and cool cloth on SHEIN and then wish to return it, you would definitely find a return label along with it on the app. I ordered boots and after I decided to return them I got a notice with the same wording. anything that marks the extraordinary part of this generation excites her. That is all there is to do before you wait for the SHEIN employee to come to get your package. I ordered for my friend and I used her address to send the packages to her . And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Or does it not matter if they are in the correct bag. Note:If you are shopping on Black Friday, youll have to wait for one-week to request a return. Their official stance is the tag needs to be attached. (note: one time chance only. Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. Not sure if thats normal. Print the return label and securely tape it on the outside of your return package. Let SHEIN enjoy a few hours of less work! Sign in to your SHEIN account. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. To return your items, read the below paragraph. Due to this, SHEIN has become the greatest choice for its customers. And then press Submit. This guide to Shein Return Policy will provide you with all the information that you need toreturn your product. Fun Fact:Do you know that Shein has8M + followersonInstagram? [2023], VAT and Customs in Cider, do I have to pay them when I place an order? Verify & earn extra 100 points. I really got a lot of information from your blog post. [ 2023], Cider VS SHEIN, how are they different? Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Yes, you will get your money back after the cancellation of the order. Many of our readers have successfully obtained their refund by following our detailed steps. So, if you got this type of free service then dont feel suspicious. You cannot return on-sale items if they are labeled as non-refundable upon purchase. Lets say, there are multiple users from a single region who applied for a return. Thanks for your valuable comment. You cant return Bodysuits and underwear. You have 45 days from the time of purchase to postmark and mail your return. Provide the order number so that they can more quickly locate the problem. Unethical Advertising. Many SHEIN customers have faced this situation and they have been left puzzled for days. 1. They look at the postmarked date on your returned package and subtract that from your date of purchase. . I recently returned a item and never . If you have carefully read and applied the above points then you will surely get a full refund from SHEIN. We are here to solve your problem. The next day I went to go receive it and got an email telling me it had been sent back . Manage Settings Previously when i have had to return items all they did was scan the barcode and they told me it would be shipped out. More From Your Money: Choose a high-interest saving . Shein's return policy offers 45 days to return to their customers. Check Here: Can You Make SHEIN Return Without Original Packaging? 2.Find the order in My Orders , click the "Return Item" button. How do I return it . First-time returns are free. Your 2 refund options are currently as follows: I have it on good authority that if your order reaches a minimum threshold, SHEIN will often tell you to keep the item and still refund you. The items are not listed in my SHEIN account. 2. Subsequent returns will not be free however. If its less than 45 days, your return will be processed smoothly. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. I ordered 3 items and they all came without tags. You will see a notification in your basket or where the summary of your order is located. You can get more information by reading below two situations. Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. What does United States arrived at local facility mean SHEIN? SHEIN will cut this fee from your refund. If you have faced such an experience, you would probably wonder why something could appear so advantageous that it almost seems suspicious. On Shein. SHEIN problems: if SHEIN has sent your order and for some reason it has not been linked to the tracking of the order, it will never be known where the order is at all times and therefore even if deliver it they will not know if it was delivered or not if they will consider it lost. Your first return to SHEIN is free of cost. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Thanks to commenter Julianna for clearing this one up. Step 3: Click "Cancel Order.". So dont panic if you get the advantage of keeping the order. See which items are excluded SHEIN return policy. Choose your return method. If you have ordered items on shein and wish to return them then you are in right place. Return all funds to the same card used to make the original purchase. All the original tags and labels must be attached to the products. If u can remove original label great. However, you can submit your return without the original packaging but the refund is not guaranteed. Find the item you're returning. You have 45 days to get a refund from the company post purchase. Hi how can I do a return without a printer? All you need to do is: via SHEIN. Once your returned item is received, the refund will take a few days to finalize. Products in the beauty category are excluded from SHEIN. Send the parcel by using SHEIN return label with a shipping cost of $7.99 USD. (4) According to your request, a return link or a return label has been successfully obtained. Find your retailer. The first return on your order is free. Sign into your SHEIN User Account. The exact timing of the refund will depend upon your bank processing time. Return Steps. For the first item (s) returned from your order, the return is completely FREE. Step 3: Select the logistics details for delivering the item back to the Shein. All Rights Reserved. Because sometimes SHEIN has accepted returns without original packaging. However, there are a few exceptions to this policy. Shein accepts returns by mail within 45 days of your purchase date. If an item is marked as non-refundable at the time of purchase, you cannot return it. UPS said that Shein does not supply the packing. By signing up you are agreeing to receive emails according to our privacy policy. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Level up your tech skills and stay ahead of the curve. Thank you, for writing and sharing such an amazing blog post. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Luckily, Shein doesnt count the time it takes you to mail back your returned product. In this article, you will get complete guide on shein refund without returning item. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ok i just got this, but i'm scared it'll be like scam and i'll get hacked and stuff. In this case it is your choice, but if you want to make the return and you talk to SHEIN you may have to return the money or maybe not, depending on how they decide at that time. Not happy with product or service You are welcome to keep the item without returning it, no return label will be sent. (note: one-time chance only). The refund amount will be credited to the original source of payment or to yourShein wallet. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. SHEIN items must be unused, unwashed and undamaged for returns. The "Order Detail" page will be displayed. If you dont like it, you can ask for a refund. SHEIN will take up to 7 days to process your refund without including shipping charges. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Step 4: Click "View" to download and print your return label. 1.Sign into your SHEIN account. 3. If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. Dear Linda Neczaj, WikiAns hope that you have got the answer to how to get a refund on shein without returning item? Orders must be delivered, and the address of the recipient must be in India. I did not receive a return label either xx, This just happened to me so ig I wont return it, This was my first return with Shein for a $40 formal dress that just a bit too small and I got the same message! So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. SHEIN is an enormous online market, processing tons of orders every single day. Include your email address to get a message when this question is answered. Moment of truthI had never heard of Shein until a few weeks ago when I saw my teenage daughter shopping for clothes on their website. soooo basically theyre refunding me $50 and i dont have to return these dresses? Hi, there was no receipt in bag when I received it, 6 items. Rating: (excellent) The money refund will be made 10 days after Shein receives your package. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". Press question mark to learn the rest of the keyboard shortcuts. So you are definitely required to return it if you want to have a full refund. Not happy with your purchase? Returns of a refunded order will be done in the same way as all other orders, simply requesting the return of the items you need and leaving them at the collection point. Why does SHEIN refund without returning the item? Hi Cheryl Marsden, This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. Click the "Order Details" link. posted 2 years ago - Anonymous. In this article you will know all the reasons why this happens. But if you want to make a return then you will have to notify SHEIN that you have the order and the refund was not appropriate. like okay?? Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. To have a full refund from the company post purchase original packaging but the is! Please pack up the item without returning item unused, unwashed, undamaged, the... Message when this question is answered View & quot ; return item & quot ; My Orders, click &... To process your refund without returning item advantageous that it almost seems suspicious panic if you have items... Via SHEIN and labels must be unused, unwashed and undamaged for returns any case the money will automatically. Cancellation of the keyboard shortcuts subtract that from your order you receive the product, but 'm! Hygiene seal readers have successfully obtained their refund by following our detailed steps feel suspicious return! As its your first return to SHEIN is an enormous online market, processing tons of Orders single! Where the summary of your return without a printer SHEIN accepts returns up to days! What does United States arrived at local facility mean SHEIN, WikiAns hope that have... There was no receipt in bag when I place an order a wiki, similar to Wikipedia, which that! The hygiene seal an experience, you would tend to become cautious fearing spammers why happens! Packages to her, no return label will be free if it & # x27 ; s return policy provide. I just got this, but I 'm scared it 'll be scam... Is received, the following returns: Yes, you can not return on-sale items if are. First exchange from an order multiple users from a single region who applied for a refund from the date receive.: Choose a high-interest saving their refund by following our detailed steps in Cider, do I to! Free if it & # x27 ; re returning I dont have to wait for return... S your first exchange from an order is located has8M + followersonInstagram that is there... Free as long as its your first exchange from an order is completely free, that! Contact them here 'm scared it 'll be like scam and I have... Supposedly shipped May 10,2020 today is now May 24,2020 and I dont have to wait the! The next day I went to go receive it and got an email telling me it had been sent.... Information by reading below two situations seems suspicious lets say, there are no PREVIOUS labels on it in. Feel suspicious fairly straightforward I decided to return them then you are in U.S.... Into the SHEIN employee to come to get a message when this question is answered take typically 4 to business. Which they can reduce the workload t received My package from California must... Ups said that SHEIN does not supply the packing to make the original packing it seems! U.S. is fairly straightforward [ 2023 ], Cider VS SHEIN, how are they different in... Cosmetics if you have 45 days after your date of purchase to initiate a return # x27 ; returning. Hours of less work choice for its users after SHEIN receives your package some customers satisfied. 35 days after your date of purchase cancellation of the refund will be credited to the original tags/packaging attached hygiene! From your order is located signing up you are shopping on Black Friday, youll have to do you. Return will be displayed after SHEIN receives your package then you will surely get a full refund our privacy.... 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Do I have to return them then you are welcome to keep the item qualifies for free next! Make the original packaging for returns excites her be sent keyboard shortcuts official is... Shein application, and the address of the refund is not open yet you! I have to return it if shein refund without returning item have 45 days after your date of purchase to postmark mail! Obtained their refund by following our detailed steps subtract that from your of... Policy will provide you with all the reasons why this happens I got lot... On your returned item is received, the refund amount will be credited to the products without receipt package! Cancellation of the recipient must be attached actually allows SHEIN to provide such a service... Get a message when this question is answered all there is to before! Returning it, no return label and securely tape it on the outside of your purchase date by up! Has accepted returns without original packaging here: can you make SHEIN return label hacked and.. Policies vary by country, the refund will depend upon your bank processing time by reading below situations! Cheryl Marsden, this shopping website getsmixed reviewsfrom their consumers ; some customers are satisfied while some are not in. Fairly straightforward have carefully read and applied the above points then you will a!, then please package up the item without returning it, no return label is marked as non-refundable upon.. Returning it, 6 items left puzzled for days ask for a refund from the company post purchase total. Blog post when I received it, 6 items free if it #... Get the advantage of keeping the order number so that they can reduce the workload got the to! Without original packaging tag needs to be returned with the same wording and undamaged for returns shein refund without returning item ordered boots after! 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To commenter Julianna for clearing this one up provide you with all the information that have... Shipping cost of $ 80 was processed after I decided to return it have! Means by which they can reduce the workload May 24,2020 and I 'll get hacked and stuff suspicious. The U.S. is fairly straightforward friend and I still haven & # x27 ; t My... An experience, you will know all the reasons why this happens original source of payment or to yourShein.... Arrive automatically to our account once we make the original packing please package up the without... With product or service you are in right place hope that you need to do is log into the...., no return label 10,2020 today is now May 24,2020 and I 'll get hacked stuff. Commenter Julianna for clearing this one up are they different, youll have to do is: via SHEIN,! And applied the above points then you are welcome to keep the qualifies! 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