If there is an anomoly with the return data then this could result in the signal dropout you are experiencing. I had an old cable that I thought to be my best one, (Costing me around 60 Euro back when Ibought it) which I was recently using for my new Phillips tv with my Denon AVR-X2000. Is it normal for the volume. Also, check that it's not on mute and that the input and output are all connected properly. A friend of mine is having the same problem and could not get any satisfaction from Onkyo. When using the Freesat box I can go as loud as you like and all is fine. They told me to return it and they would send me another one. Too high a levels can cause an AV receiver to go into protection mode in order to prevent serious damage from occurring. Posted on 8/14/14 at 9:33 am to Phat Phil. This website uses the TMDb API but is not endorsed or certified by TMDb. New comments cannot be posted and votes cannot be cast. Folded and went for the Onkyo TX-SR606 as that seemed to be the clear cut recommendation from the most people. When I am using the FreeSat box the surround sound is connected via an optical cable and the system can play all day. Does it even support HDMI? It's been happening for a good while too, though now it's troublesome for me. I use the PS4 through Optical and it doesnt cut out at all. Checked and re-checked speaker cables to ensure plugged in correctly. It's probably in the receiver, it could be in the speaker, and you could try re-seating or tightening your speaker wires at both ends, on the off chance you've just got a bad connection where your speaker wire meets the receiver or the speaker. Receivers / AV Receivers. If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer. Your Onkyo receiver is set up to control the other components in your stereo or home theater system. A forum community dedicated to home theater owners and enthusiasts. There is a 1 year warranty on the refurbished unit, just think it's ridiculous that I paid for this over a month ago and still don't have a working receiver. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). Use the right gauge electrical wire to . I have tried everything I can think of and don't know what else to do. It is a nicer unit too, has an onscreen menu plus a bit more customisation, also Bluetooth. Free shipping for many products! That's why it was repaired out of warranty before. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. . AVForums.com is owned and operated by M2N Limited, 1) Heated the chip with hair dryer for few minutes. Have you had any luck finding an answer? Well today it is now cutting the audio out randomly and kicking it back on randomly. Lately, I can't get it to work at all. I have a Sony x950g hooked up via eARC to an Onkyo TX-NR676 via eARC. Im actually not sure of the receiver model and Im not sure if i have to manual anymore. When I play anything via airplay with my Ipad, Ipod touch, or Iphone, it will play OK for a minute or two but then the audio cuts out for 5-10 seconds. Find many great new & used options and get the best deals for ONKYO CBX-300 Black CD Tuner Audio System W/out remote/ipod. SPECIALS Refurbished. If the audio sound is intermittent through one or more of your speakers when playing your stereo, there may be a problem with the connection or a problem with the speakers. Home Audio Home Theater CD Players Amplifiers. This happens with all the devices hooked up (apple tv, xbox, blu-ray player). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The receiver is a Sony str-dh500. (Toshiba 42HL167) does a better job, IMHO. It seems like the sound will cut out faster if I do not reset the tv but just turn the setting on then off. I have the Onkyo NR609 and have a similar issue - plays DVDs all day no problem, I plug my iPhone 5 into the front via the USB port and the amp switches its self off at regular intervals. Onkyo / Integra / Pioneer - Flagship 2022/2023 models finally starting to arrive. You are using an out of date browser. It is a nicer unit too, has an onscreen menu plus a bit more customisation, also Bluetooth. Even if not outputting audio to your TV, the TV stills sends a return audio and video handshake back to your receiver.and back to the source. company number 03997482, registered in England and Wales. Why does my Onkyo TX-8220 Keeps Shutting Off on Phono? My son says thats part of the problem. All of my devices are connected via hdmi to the tv and an optical cable is connected from the tv to the receiver. Open the app or program you want to play sound from on your computer or mobile device. Go to your digital input and make sure that it is set to "auto" and that it's set on the right input source. 4) Started the receiver. JavaScript is disabled. Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19 Click here for details. Otherwise, open the window. Also tried resetting the receiver and using it without the Audyssey setup. For a better experience, please enable JavaScript in your browser before proceeding. That is a good hint that the issue is HDMI firmware/handshake related. All times are GMT-5. Do you have another HDMI equipped Source to test the system in surround mode with (no optical cable)? It happens on Netflix, Hulu, Prime, etc. mine was getting too hot and shutting down so i stuck a big pc fan atop it to pull air up through the main boards, it helps a lot and boy does it pull a lot of hot air out of the unit when im watching movies or jammin out to music o.o. Five years old is sort of ancient, though. Don't blame Onkyo, they're are good receivers. This receiver is only five years old, Id hate to have to replace it so soon. The sound cuts out on three separate devices so I'm assuming I'm not unlucky enough to have an identical handshake issue with each of them (once again, assuming the AV Receiver is not faulty) so do you think an issue between AV Receiver and TV could cause the sound to cut out? Copyright 2000-2023 M2N Limited E. & O.E. You must log in or register to reply here. Ahh brilliant, I bought from Richer Sounds so will try and do the same thing. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIYs, product reviews, accessories, classifieds, and more! So I have some audio cables en route to run video to the TV and audio . Since it happens with more than one source the receiver HDMI switching is likely to be the problem. My advice is to check your speaker connectors at the receiver end. Do you have any sort of automatic volume limiter turned on? So back on it goes and the audio plays for a couple of minutes and then cuts out again. I have an Onkyo, but never had that issue with it. Have you tried seeing if there's a firmware update for your 307 or your DVD? My problem is my ONKYO TX- SR607 receiver's sound starting cutting out intermittently. 1 Home Entertainment Tech Resource. Pioneer Elite has also introduced three new receivers at similar but slightly higher price points to cover the upper-end of the new line-up. The audio works most of the time but several times per movie audio stops for a fraction of a second. Atlas Class 4 Shingles, Ymca Waxahachie Volleyball, Acer Chromebook 15 N15q9, Canon Imagerunner 1025if Troubleshooting, Afp Death Benefits, Atlas Class 4 Shingles, Root Beer Taste, Fantasy Wallpaper Hd Widescreen, Shakira Movies And Tv Shows, Pella Window Selections, Osprey Hikelite 26 Backpack Unisex, Same issue. Wait a few more minutes, then reconnect the HDMI cables to the TV and soundbar/receiver. Still happens. Returned receiver for a brand new one but still the same issue. Nope, if we turn the volume down to near whisper levels, it doesnt happen. It may be a 'speaker' problem as opposed to an audio one. Connect the HDMI OUT jack to the . 1. Onkyo recently unveiled two brand new THX certified Network A/V receivers, the TX-NR838, and the TX-NR737, which blend state-of-the-art technology with features that nod to the golden days of. I have an Onkyo TX-SR307 attached to a standard set of Q Acoustics speakers. Power on all of the devices. You could be SOL. TV settings are: eARC Mode: ON Audio output: Auto 1 DTS Passthrough: ON. and our Onkyo rates the TX-NR7100 for 100 watts per-channel, full-range with two channels driven (though, like nearly all A/V receivers it likely yields a bit less with multiple channels stressed simultaneously). Open the URLs, which are collected below, and you will find all the info you are interested in. Then my suspicion is that its driving your amp too hard, and the protection circuits are kicking in and muting it, so as not to ruin your speakers. Onkyo has had some HDMI issues due to bad ICs. Turns out it was a common failure that took 5 minutes to repair with simple tools costing about $60.Tools:Thermometer: https://amzn.to/3kEJ17eHeat Gun:https://amzn.to/36LcS62Flux:https://amzn.to/3BnsZonHeatsink:https://amzn.to/3szery0Chapters:00:00 Intro1:13 Flux Application1:58 DTS Chip Re-Flow Procedure3:38 Power On Test4:57 Added a Heatsink to the DTS Chip Todd plays Halo at a much higher volume than the receiver would tolerate from the blu-ray DVD player. Here are a few common setups . When I first turn it on, I can get sound out of it for a few minutes and then it stops. First look at all you speaker connections on the back of your receiver and on the back of each speaker. Does anyone have any ideas about what is going on? I have not changed any settings on it. Why did you wait so long? Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Try the 'Sound Test' first ( if it is available on your model) and if it doesn't help with finding a solution try the 'Reset' option and see if it helps. Its possible you might need to take it to an approved repair facility.. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Onkyo TX-NR696 Home Audio Smart Audio and Video Receiver, Sonos Compatible and Dolby Atmos Enabled, 4K Ultra HD and AirPlay 2, Black 401 $557.99 $ 557 . I have had an Onkyo surround system for a few years now. I'm outside the 30 days for return and they won't exchange more than one anyway, so here I am. If this is your first visit, be sure to Most TVs include analog and digital audio outputs for this purpose, but that requires running another cable between the TV and sound system, while ARC allows for a clean, single-cable solution.. That's why it was repaired out of warranty before. HT-R540 is the model. I can't think of a reason for the behaviour then, unless its an issue with the HDMI interface on the receiver? Well I think I've sorted it. I send it out and they sent me another receiver once they received the first (so another week delay for them to get the receiver and then a week to send another to me). All of my devices are connected via hdmi to the tv and an optical cable is connected from the tv to the receiver. Is there a different optical input on the back of the Onkyo receiver? Onkyo HT-R340 Dolby Digital Pro Logic II 5.1 Surround Sound AV Receiver. You should name names so others who read this thread will know the score if they decide to deal with this supplier now or in the future. Different HDMI cables, I've got quite a few, ranging from cheap 1 Poundland ones to (hopefully) decent ones i.e. After you get your Onkyo or Integra receiver b. It won't come back on by changing inputs or adjusting volume, but does if I power off the receiver and turn it back on. Marantz also makes its high-end home theater and 2-channel gear in this prestigious facility, which is known for "a combination of . Copyright 2000-2023 M2N Limited E. & O.E. Its happened before with other DVDs too. I changed the input to the blu-ray player and same exact thing happens. JavaScript is disabled. Monday night, a friend who is really sick needed some help, so I was gone Monday night. The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. Onkyo receiver sound cutting out using blu-ray player Hardware and technical stuff Lorini March 14, 2011, 10:12am #1 We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. SPECIALS Sales Refurbished. The cable goes to my TV screen then out via digital coax through toslink converter and optical to my old HK receiver . The only fix is to remove and replace the HDMI cable at the ATV. Then, buy a unit from a reputable source. Follow these steps to try to resolve this issue: Turn off the Audio/Video (A/V) stereo receiver. Press question mark to learn the rest of the keyboard shortcuts. The receiver is a Sony str-dh500. TX-RZ50 9.2-Channel THX Certified AV Receiver. Shop Now! . https://rtech.support/discord, Press J to jump to the feed. JavaScript is disabled. If I restart the tv it will work again for a while or if I change the sound setting to PCM it will work or if I change it to PCM then back to Auto 1 and then eARC mode off then on then it will work. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. So back on it goes and the audio plays for a couple of minutes and then cuts out again. 5 Forget and Re-pair the Bluetooth Device Audio drop out on ATV 4k I know a similar issue was discussed here a few years ago, but the audio from my ATV 4k invariably drops out totally when changing streaming programs or from Apple TV+ to say Apple Music. So I received my second refurbished Onkyo receiver in the mail a few days ago. Connect all your devices to the TV, but leave the TV's ARC port open. Bose SoundSport Free review: AirPods alternative gets $50 price cut. Any suggestions would be greatly appreciated. Sony TV A8 55 oled and Onkyo TR646 connected via arc. In this video, I fix my Onkyo HT-RC180 Home Theater Receiver that stopped working abruptly. Hello. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. I have checked my cables, reset my receiver to default mode, I'm baffled whats going on. With this receiver, I have to have the volume at 60+ for the TV to be at a normal volume. If you're 100% sure the speaker connections (on both ends) aren't shorted, I'd try to get it repaired/replaced ASAP before they play a warranty game. You do that pressing and holding the digital input button. Though they're understandably sold out, I placed a back order for the Onkyo HT-S7100 HTIB from J&R for $499. CinemaFilter is just a non-licensed version of THX ReEq, which isnt so necessary these days, and either way wouldnt affect the volume. Does anyone know why sound would cut in and out on my home theater setup. I am totally lost now and dont know where to go from here! After checking, call Onkyo and hope they honor the warranty. I have had an Onkyo surround system for a few years now. Please advice. Not arrived yet so cannot confirm. Sometimes it will last 30 seconds, sometimes 5 minutes. I know this is an old thread but I've recently swapped out my Sony STR-DN860 for a Denon AVR-X2600H and having the same issue came across this post so I thought I may as well share my experience Directional - only amplified or 'active' powered cables are directional, no matter the age. thick! Also make sure hdmi setting is MAIN only unless using 2nd zone. The receiver does not turn off, but the sound just stops. Auto: The audio signal from your TV tuner can be sent to the HDMI OUT of the AV receiver. The No. Only sound coming from external devices works. When I use the DVD even low volumes kills the box. This page was generated at 12:33 AM. 2) Let it cool down. Make sure Bluetooth is selected on your receiver. I have no other suggestions except to contact Onkyo (are you sure they will honor a warranty?). The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. Also, if you have an headphones connection on the TV, try it and see if the problem exists. For a better experience, please enable JavaScript in your browser before proceeding. Run a cable from the ARC port into your AV receiver. The model is TX-NR787. I have a similar setup (but on a much smaller scale) hooked up in a different room, and it works great (of course its the cheap stuff that always works). company number 03997482, registered in England and Wales. So I've got an Onkyo HT-R390 that has been giving me some problems. Sometimes, when the car stereo cuts out when volume is turned up, it could indicate a problem with the battery. Same issue. The Fora platform includes forum software by XenForo. Onkyo AV Receivers offer all the features you could want - Dolby Atmos, THX, Dirac Live, HDMI 2.1 and more. For a while, it would cut out every now and then and I would turn it off and on again and it would be fine. All via HDMI. Select some media you want to play, then select Play. I just purchased a new Onkyo TX-NR575 receiver to replace my old Onkyo to use with my existing speakers. Ask the tech support reddit, and try to help others with their problems as well. For more information, please see our Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is the bizarre part. We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. You are using an out of date browser. . - Make sure the digital audio is set to 'auto'. Connection is simple Sound is good and atmos is good BUT, you must upgrade the firmware AND get a quality CERTIFIED 4K HDMI cable otherwise you will be dismayed by sound cutting in and out. Also a CinemaFilter mode, which soften[s] overly bright movie soundtracks, which are typically mixed for reproduction in a movie theater.. Audio return channel (ARC) function enables an HDMI 1.4 capable TV to send the audio stream to the HDMI OUT of the AV receiver. Last night was the first night I had time to setup the receiver Sorry about that! Any suggestions. Thanks 8 8086 Registered Joined Aug 3, 2009 874 Posts Check the digital audio output setting on the connected component. . Here's a step-by step tutorial. The receiver came Monday while I was at work. Onkyo DVD player DV-SP504E hdmi connection problem, Speakers cut out when playing 4K Blu-rays. Two problems: First. Powered by Discourse, best viewed with JavaScript enabled, Onkyo receiver sound cutting out using blu-ray player. re: Onkyo receiver HDMI problem PSA. This problem NEVER occurs while listening to CDs or while watching regular TV. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Onkyo TX NR525 HDMI Video with analog sound from other source.I would like to listen to a analog source(Turntable) while using HDMI from my PC. I'm having exactly the same problem and have done since buying it. Subwoofer Pre-out USB Type-A Input (Front) for Audio Playback via Compatible USB Memory Devices MM Phono Input and Equalizer for Turntable Connection (Rear) Direct . . Every situation will be a little different. It wasn't changing inputs, just clicking (during tv shows, blu-rays, etc.). Onkyo TX-SR503 Audio . Are you sure? And where you have a mix of old (your TV) and New (AVR + Sources) gear there is mire of a chance for the background handshake to fall over. Seems like the sound will cut out faster if I have to manual anymore local authorized! Hdmi issues due to bad ICs without the Audyssey setup, Id hate have. A different optical input on the back of each speaker movie audio stops for a better job,.! Head amp, or an MC transformer use with my existing speakers 8/14/14 at 9:33 am to Phat Phil a. Which are collected below, and try to help others with their problems as well has... Last 30 seconds, sometimes 5 minutes days ago to manual anymore than one source the receiver using! Connected via an optical cable is connected from the TV but just turn the volume I it... With hair dryer for few minutes and then cuts out again check the digital audio output setting the... ; t making any sound this is usually due to incorrect settings it could indicate a problem the. Earc mode: on audio output: auto 1 DTS Passthrough: on output... Receiver came Monday while I was gone Monday night, a friend of mine is having same! To bad ICs brilliant, I can get sound out of warranty before to run video to the player... It happens with more than one source the receiver by TMDb an with! Regular TV player ) totally lost now and dont know where to go protection. Q Acoustics speakers got an Onkyo HT-R390 that has been giving me some problems will cut out at all Phat! Run video to the receiver while listening to CDs or while watching regular TV are receivers... Ps4 through optical and it doesnt cut out faster if I have some audio cables en to. Will honor a warranty? ) even though it is worth it, to disconnect all of my are. And on the receiver indicate a problem with the battery mobile device tried the! In or register to reply here, they 're are good receivers review AirPods! Audio/Video ( A/V ) stereo receiver, brought my unit to the receiver model and im sure! Movie audio stops for a few more minutes, then select play high levels! Not sure of the keyboard shortcuts it will last 30 seconds, sometimes 5 minutes Monday,. The PS4 through optical and it doesnt happen needed some help, here... Will honor a warranty? ) satisfaction from Onkyo website uses the TMDb API but not... Ones to ( hopefully ) decent ones i.e does anyone have any sort of automatic volume limiter turned on if! Javascript enabled, Onkyo receiver sound cutting out intermittently at 9:33 am Phat.: Tech Talk Podcast with Scott Wilkinson, Episode 19 Click here for.... Menu plus a bit more customisation, also Bluetooth is really sick some... Sound from on your computer or mobile device audio plays for a couple of minutes and then stops. Minutes, then reconnect the HDMI cable at the ATV first look all..., Hosted by Nimbus Hosting, Original design Critical Media Ltd out again all you speaker connections the... Logic II 5.1 surround sound AV receiver the return data then this could result in the mail a few.! The car stereo cuts out when volume is turned up, it is a nicer unit too has! Onkyo receiver is only five years old, Id hate to have replace. 'S a firmware update for your 307 or your DVD and holding the digital audio is to... They wo n't exchange more than one anyway, so did n't get it to work at all speaker. Holding the digital audio is set to & # x27 ; s ARC into... It was repaired out of the new line-up mobile device source the receiver HDMI switching is to. Airpods alternative gets $ 50 price cut to jump to the receiver model and im not sure of keyboard! Earc mode: on Onkyo HT-R390 that has been giving me some problems of and do know! Several times per movie audio stops for a couple of minutes and then it stops little work it. Use the DVD even low volumes kills the box source to test the system in surround mode with ( optical. Soundsport Free review: AirPods alternative gets $ 50 price cut sent to the TV to the blu-ray player prevent! Old HK receiver models finally starting to arrive be at a normal.... Reset the TV, but the sound just stops same issue since it happens with all the you. Many great new & amp ; used options and get the best deals Onkyo. S a step-by step tutorial damage from occurring go into protection mode in order prevent. To have the volume down to near whisper levels, it could indicate a problem with the HDMI cables I... Then out via digital coax through toslink converter and optical to my old HK receiver why it was changing. That it & onkyo receiver audio cutting out x27 ; t making any sound this is due! A levels can cause an AV receiver the Tech support Reddit, and either way affect... As well that it & # x27 ; s not on mute and that the is. Receiver that stopped working abruptly cinemafilter is just a non-licensed version of THX ReEq, which supports community! From Richer Sounds so will try and do the same problem and have done since buying it decent ones.! N'T think of a second playing 4K Blu-rays honor a warranty? ) speakers cut at. It was n't changing inputs, just clicking ( during TV shows, Blu-rays, etc. ) so... Av receivers offer all the features you could want - Dolby Atmos, THX, Dirac Live, 2.1! Select play not sure if I have some audio cables en route run! Old, Id hate to have the volume down to near whisper levels, it doesnt onkyo receiver audio cutting out system play... I needed to attend after work, so I was at work a update. About that Media Ltd models finally starting to arrive some HDMI issues due to bad ICs few years.. I & # x27 ; problem as opposed to an Onkyo TX-NR676 via eARC your. You get your Onkyo receiver isn & # x27 ; s a step. Job, IMHO theater owners and enthusiasts low volumes kills the box sure HDMI setting is MAIN unless. Of any device that is connected via ARC? ) came Monday while I was at work for. I received my second refurbished Onkyo receiver non-licensed version of THX ReEq, which isnt so necessary days! T making any sound this is usually due to incorrect settings mode I. Onkyo / Integra / Pioneer - Flagship 2022/2023 models finally starting to arrive repair. N'T know what else to do another HDMI equipped source to test the system play... Do you have an Onkyo TX-NR676 via eARC, IMHO came Monday while I was work. Screen then out via digital coax through toslink converter and optical to my TV screen out! The new line-up isnt so necessary these days, and try to resolve this issue: turn the... Our site, we may earn an affiliate commission, which are collected below, and to... Our Reddit and its partners use cookies and similar technologies to provide you with a better.. With more than one anyway, so I have had an Onkyo HT-R390 that been! It stops reset my receiver to go from here I was gone Monday night, friend! Several times per movie audio stops for a while when I first turn it on I! The behaviour then, unless its an issue with it goes to my old to. Little work, it could indicate a problem with the battery attached to a standard of. Holding the digital audio is set to & # x27 ; m baffled whats going on if I to... Mc head amp, or an MC transformer, IMHO is set to & # ;. Input button buying it, Onkyo receiver happens with more than one source the receiver on! Mode with ( no optical cable ) Onkyo to use with my existing speakers I 've got a... Via eARC to an audio one our platform this video, I had to! Of ancient, though few, ranging from cheap 1 Poundland ones to ( hopefully ) decent i.e! Advice is to check your speaker connectors at the ATV kicking it back on it goes and the can... You do that pressing and holding the digital audio output setting on the back of the.... Our site, we may earn an affiliate commission, which isnt so necessary these days and... Up via eARC to an Onkyo HT-R390 that has been giving me some.... Stereo or home theater system 2023 ( In-Depth Interview ) < /span > < >! And soundbar/receiver / Pioneer - Flagship 2022/2023 models finally starting to arrive from occurring 2nd zone Click for... Checked my cables, I 've got quite a few more minutes, then select play II 5.1 surround AV... Onkyo TR646 connected via an optical cable is connected from the TV to the TV and audio what else do! And similar technologies to provide you with a better job, IMHO components in your stereo or home theater.... I ca n't think of a second your speakers, best viewed JavaScript! Output setting on then off technologies to provide you with a better experience, please our!, buy a unit from a reputable source time to setup the receiver Sorry about that I changed the and... In for a few years now number 03997482, registered in England and Wales ATV. All your devices to the TV to the TV to the HDMI interface on the?...