Please note that if you have pre-purchased food and beverage with your tickets you will still need to go to a counter to collect your order. o infringe any third party's legal rights (including any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right); Details will only be disclosed (if permitted by law) after prizes have been validly claimed. How to check your Visa Gift card balance Start by looking at the back of your gift card. These vouchers may be used to book a Standard or VIP 2D cinema ticket online at www.myvue.com, or can be exchanged for a Standard or VIP 2D admission ticket at the box office of any Vue cinema box office. FAO: Data Protection All prices and fees include any applicable value added tax. You must not access the website or any of its contents (including any database or other data) via a means we have not authorised in writing in advance, including automated devices, scripts, bots, spiders, crawlers or scrapers. ABOUT VUE AND THE COMPETITION 2.3 Tickets purchased over the phone using standard card payment can, where you are eligible for a refund, be cancelled and refunded: 2.3.1 through an agent over the phone; or. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later; .Vue accepts no liability for lost, stolen, damaged or altered gift cards. Why isn't my Justice credit card accepted as a payment option? 2. set some browsers to send you an alert when a website is trying to place a cookie on your browser. 14 - IMAX Screenings Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. Vue Altrincham In the event that we are not able to satisfy ourselves as to the modern slavery and human trafficking policies or procedures of a potential supplier, we will not conduct any business with that supplier. 4 - Private screenings 14. The balance of a Gift Card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase. 24. More information about your rights and how to exercise these is set out in the Your rights section of the Privacy Policy. Prices for each class are displayed on price lists in cinema and at www.myvue.com. Sorry, no matches found, want to go to What's On? 11 - All Inclusive Family Package For identity purposes, the address of all companies within the Vue Group is 10 Chiswick Park, 566 Chiswick High Road, London, W4 5XS. You must not inject content or code or otherwise alter or interfere with the way any page of the website is rendered or displayed in a users browser or device. By entering this promotion, you agree to be bound by these rules. Skip to content. Disqualification: Without limiting the options available to us, we reserve the right at any time to disqualify any person from participating in the Competition if we regard them as being in breach of these Terms or any applicable laws or any other terms and conditions referred to in these Terms. By using our site to purchase tickets you may provide us with certain personal and payment information. 12. 24. We record, analyse and store website and app visits, details of which films, advertisements and/or marketing emails seem of interest to you, details of your purchases and occasions when you make us of our promotions. If tickets are being booked for a group of people, we are collecting the contact details for one lead customer on behalf of the whole group. Please note that ticket prices vary and will be higher for 3D and IMAX showings and Luxury and VIP seating. . At all other Vue premises, guests who are under the age of 8 must be accompanied by a guest who is 18 years of age or older at all times. You also agree to use your ticket in accordance with these Ticket Terms and the Guest Admission Policy. This will display the date when your gift card can no longer be used. Check if a credit card is active by following the simple and straightforward steps discussed below. 23. 9. Make sure to click over to the Auto-Debit System section to locate the Gift Cards permissions. Applies to unauthorized transactions. 7. Check your sales receipt from when it was last used. translation missing: en.kb.default.contact_form_error. At no time since its formation has Vue International encountered, or been the subject of any allegations or complaints of, any occurrence of modern slavery or human trafficking within its business or supply chain. Q) Im being told I can only receive a voucher, not my money/cash back, is that right? The standards apply to each part of any Contribution as well as to its whole. Submit. Liability Vue Manchester Quayside confirmation that no instance of modern slavery or human trafficking has occurred (or is occurring) within their business; information about the steps they have taken to ensure that no modern slavery or human trafficking has occurred (or is occurring) within their own supply chain; and. There are several ways to manage cookies. This allows us to personalise our content for you, such as enabling us to remember your preferences. Gift Cards: How do I access the Gift Card Balance Report? 14. On occasion there could be a compelling legitimate interest to keep processing your data. For any queries relating to data protection please contact [emailprotected] or by writing to them at FAO: Data Protection, Vue Entertainment, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: Information we receive from third parties Vue Worcester Vue Exeter The offline (i.e. You can also go to the Web site for the card. Close search. 12. Norwich Nothing in these terms and conditions shall exclude or limit the liability of Vue for death or personal injury arising out of its negligence or for any other liability that cannot be excluded or limited by law. The delay in using the gift card is not the consumers fault. donation to a silent auction for charity. If you havent loaded any money onto your gift card for five years, it will expire. Vue Thanet Please note that you will only be able to book from Thursday 1st December. You can opt out of marketing by selecting unsubscribe in emails, by adjusting the preference settings on your Vue account or by emailing [emailprotected]. 10. When retailers have gone into administration in the past, they have allowed vouchers and gift cards to be spent in the first few days but then they fall by the wayside. Vue Bromley 4 - Private screenings 2.6 For more information about the refund process for each of the methods set out above (including telephone numbers), please see the relevant sections of your My Vue Account on our website or app, and the FAQ page of our website. Card number is required. Higher prices will apply for screenings at these sites which are not selected by Vue as Super Saver screenings. We make no representation that materials relating to this Competition are appropriate or available for use at other locations. If you would like to know more about our pprivacy ppolicy, please folllow this link: To comply with law, assess and uphold legal or contractual rights and claims, and for monitoring, auditing and training on compliance matters: Children & minors who are using any Interactive Service should be made aware of the potential risks to them by their parents or guardians. This voucher can be exchanged for a 2D admission ticket to any Vue Cinema in the UK (excluding Gold Class, Premiere seating, Special, Alternative, Event Cinema screenings, Over 18s Screenings and Scene), and can be upgraded to a VIP ticket at no extra charge. All gift cards. 5.4 you fail to provide any identification, the credit or debit card you used to book, or any other information which we reasonably request in order to verify your purchase and process your refund. Offer is not eligible for our promo codes or other discounts. 2. We will not have any liability, whether to you or to any third party, as a result of such actions. This policy also explains what rights you have over your personal data and how you can use those rights. Terms of Service This balance is often printed on your sales receipts. Vue may disregard any entry it believes has been made in breach of these Terms. When you buy something from us, join Vue as a member, or enter a competition we run, we use your information to fulfil our contract with you. 2. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. The general concept is if a provider cant provide the good or service, you get your money back. 11. When you buy something, you expect to get what it says on the tin. Upgrades to Scene, Gold and IMAX are available on payment of the difference in cost between Standard adult price for the upgraded experience and standard Adult 2D admission. Sale, in the United Kingdom (excluding the Republic of Ireland). Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). Unless stated otherwise in any specific competition terms and conditions, no entrants, winners or their guests shall be obliged to take part in any photo publicity without their prior consent. This is known as a "verbal authorization" and it protects cardholders from unauthorized purchases. Collecting your tickets 10. 14. 13. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. Expiry dates are clearly outlined within the confirmation email including E-codes. This will be displayed on the receipt from both buying the gift card and any purchases made with it. The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. You are also responsible for ensuring that any persons with access to the website through your internet connection are aware of these terms of use, and that they comply with them. We may, if you give us consent: 3. 4. When it comes to airlines, there is the European law EC261 which protects consumers when flights are cancelled or delayed. Theres no money coming in to companies but money is coming out they have to stop the tap. Please refer to paragraph 6.1 below; 4.2 you ask for one because we are in material breach of our terms and conditions that we have agreed with you; or. These content standards apply to any and all material which you contribute to the Site (Contributions), and to any Interactive Services associated with it. If you are unable to access or use the Gift Cards feature, please contact your account administrator to request permission. You can: 1. For 3D films, you may purchase 3D glasses at your chosen cinema. Use your Walmart Visa Gift Card everywhere Visa debit cards are accepted in the fifty (50) states of the United States and the District of Columbia, excluding Puerto Rico and the other United States territories. These vouchers are not subject to any time extensions. Vue gift cards can be purchased online, in person at one of our venues or from many high street retailers Your gift card can only be redeemed in person at one of our venues The balance of a gift card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase Information published on the website is supplied by Vue and, where indicated, by certain third parties. Ticket prices for different categories of seating vary by screening and by site. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. Cash will be when a customer hands you cash over the counter. We may, at our discretion, make such variations or amendments to the Competition as we feel are necessary as a result of such events. For identity purposes, the address of all companies within the Vue Group is 10 Chiswick Park, 566 Chiswick High Road, London, W4 5XS. Vue Wood Green 15. Vue Entertainment shares data with other members of the Vue International Group when they provide us with support, advisory, IT, safety and security, including CCTVand body camera imagery, and other services. 9. a suppliers reliance on supply chains with considerable geographic or operational complexity, resulting in challenges for consistent application and monitoring of relevant policies. Other cookies remember information from one page to another, so you dont have to keep entering it. 5. Our customer service team are available from 9am-7pm, daily. Standard seat tickets for selected Super Saver screenings are available for purchase for 8.99 via the Vue app or myvue.com, and for 9.99 if purchased at a till or ATM at the venue. Hull Third Party Rights: These Terms relate to an agreement between you and Vue. 2. Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. The use of this card is subject to the terms of your Cardholder Agreement. ;rr; 8. Some people think theyre still protected by ABTA, but theyre not. 2. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). 3. 4. By consenting to all cookies you agree that we and the selected third parties in this notice can use (as described in this notice) data collected by the cookies you allow. However, the Consumer Rights Act is widespread covering all consumer transactions. Customers buying tickets in venue will, on arrival, be provided with a link or QR code leading to an online form where this information can be provided. Use your Walmart Visa Gift Card everywhere Visa debit cards are accepted in the fifty (50) states of the United States and the District of Columbia, excluding Puerto Rico and the other United States territories. Entrants must be 15 or over or have permission from a guardian, and they must reside within the UK and Ireland. Standard seat tickets for selected Super Saver screenings are available for purchase for 5.99 via the Vue app or myvue.com, and for 6.99 if purchased at a till or ATM at the venue. If you have pre-booked on the Vue website, youll need to take your booking reference and your Vitality membership number with you. By sending a request to book tickets, you agree to pay the booking fee incorporated in the headline ticket price. 2. children under 12 years must be accompanied by an adult to watch any film with a 12A certificate; Data retention If you are involved in or witness an incident, we will need to log information about it. To request disclosure of winners details, enquirers must submit a request by contacting Vue Guest Services via our webform through our FAQs page here by 31 December 2020. They may not be used for premieres or special events. One of our policy development goals for the 2018 financial year is to increase awareness of, and engagement in, specific modern slavery and human trafficking issues and risks among our employees. For all tickets purchased through the Booking Line, a fee for booking your ticket(s) remotely is payable in addition to the ticket price. Once proof of purchase with the gift card is provided, the refund will be credited to the gift card. CCTVand body camera imageryfor up to 30 calendar days under normal circumstances, after which point it will be deleted. Email address or physical address to which the gift card was sent. The balance of a Gift Card cannot be used towards the purchase of another Gift Card. Our website, apps and marketing emails use cookies and similar technology. Force majeure is a very common clause in contracts which deals with unforeseen circumstances or acts of God. Vue Lancaster Characteristics indicating a need for such enhanced scrutiny may include: Effectiveness of the policies and strategies. If our business is to be integrated with another business or sold, your details would be shared with our advisers and any prospective purchasers advisers (subject to non-disclosure obligations). 4 OTHER CIRCUMSTANCES IN WHICH WE WILL ISSUE REFUNDS. Use of Vue gift vouchers and cards is also subject to the Gift Card Terms & Conditions. In the event that appropriate photographic identification cannot be produced upon request, you will be required to pay the difference between the concession price and the applicable full ticket price. Can be used to book VIP, Recliner, Xtreme seating or Gold class screenings online and at the Box Office at an additional upgrade fee. Refunds will be made to the same payment card used to make the booking (or in cash if you paid for the tickets in cash provided the refund occurs before or on the same day as the screening) and cannot be returned to gift cards. A) Im hoping these companies do the right thing and change their terms. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. Summary of how we use your data and your rights. If you havent pre-booked, youll need your cinema codes and your Vitality membership number. If Gift Cards or e-Gift Cards are lost, stolen, damaged, or destroyed, proof of purchase and proper identification will be required to obtain a replacement card. These vouchers must be used at the time of exchange for any one regularly scheduled film performance subject to availability. Vue Entertainment is a controller of your personal data. Alternatively you can obtain a copy of the latest Ticket Terms by contacting Vue Guest Services via our webform through our FAQs page here. In the event that appropriate photographic identification cannot be produced upon request, you will be required to pay the difference between the concession price and the applicable full ticket price. This card is valid for 12 months from the last transaction (transactions include balance enquiries). 5. Customers will be charged for the purchase of 3D glasses if required. Full information is in our Cookie Policy. You can also contact us by email at [emailprotected], If you have any queries in relation to data protection, please email us at [emailprotected]. The price of a ticket shall be as stated at the time of purchase. Assignment: Vue may at any time assign, transfer, mortgage, charge or deal in any other manner with any or all of its rights and obligations under or arising from these Terms. Vue reserves the right to change prices at any time and without notice. The easiest way to check is a card valid through the use of our online credit card validator. Data sharing Vue Halifax If you wish to purchase 3D glasses at the cinema, there will be an additional charge. 13. 7. Please see the Managing Your Cookies section below on how you can adjust your browser settings. As a result of such actions used at the back of your Cardholder agreement gift Cards: do... Thing and change their Terms, IMAX or Xtreme screens and VIP/Recliner seating upgrades ( where available.. 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