zscaler service status network error

C:\Windows\System32\DriverStore\FileRepository For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. @zscaler I have tried to change the file permission and it is either not possible or very difficult. once you have opened registry editor delete all the entries of zscalar folders. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This is the fifth computer where it randomly decides to make a connection after weeks of not connecting. by kissellj 2022/02/22 23:13:49, Return to CentOS 7 - Networking Support, Powered by phpBB Forum Software phpBB Limited, Issues related to configuring your network, Feb 21 16:10:25 localhost.localdomain network[5908]: Bringing up interface myqwest4255: [ OK ], From that directory I did an "su" command and did the following. After a minute or so of seeming like it established the connection, it's "on" and authenticated, it won't allow me to connect to my work computer using remote desktop, and about after a minute it turns off with Local FW/AV Error. ztap.inf_amd64_3b5b52ec51090728. Click Add Trusted Network. We are investigating periods of slowness and/or increased latency. Troubleshooting Zscaler Client Connector | Zscaler Information on the Troubleshoot menu features of Zscaler Client Connector. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. this solution was given to me by zscaler support and it worked for me. Look at the captures and incase you are unable to find anything then raise a case with Zscaler and provide all details.Use below while raising case:-. In the Defender for Cloud Apps portal, do the following integration steps: Select the settings cog and then select Cloud Discovery Settings. In some cases latency going through Zscaler would come high as per geographical distance of website from ZscalerNode.Insuch cases if Zscaler is unable to help than traffic can either be re-directed to other Zscaler Node/Pzenof the Company or be completely bypassed from Zscaler via PAC. The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). In my case, Wireshark was the culprit. We are investigating periods of slowness and/or increased latency. 1.Take screenshot of ip.zscaler.com2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . ask a new question. Keep writing. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. If nothing this works ,. Step 2: Click on " Private Access " icon on the ZScaler app as shown in the below image. Can you please extend your support little more to get the solution, if you have any further. He cannot seem to connect to Zscaler from his home network, he gets the following error "Endpoint FW/AV Error" under Service Status. Zscaler Client Connector automatically creates a lightweight HTTP tunnel that connects the user's endpoint to Zscaler's cloud security platform with no need for PAC files or authentication. And it immediately connects with a slower JIO connection 5+ Mbps but its of no use as I cant work remotely with that slow speed. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Is there a known issue with the Z-app running on windows 10 computers that are not on windows 10 version 1909? If you delete ALL the ifcfg files then you will be left with no connections at all. We are investigating periods of slowness and/or increased latency. delete the folder C:\WINDOWS\System32\DriverStore\FileRepository\zapprd.inf_amd64_ad82295782edfdd2, this have to be done with high priviledges. aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more. Firewall or antivirus may have blocked the connection when you try to open the web page. Uninstalled it and the issue with ZDX went away. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Anyone else having their users with the same driver error but on Mac? It worked fine yesterday, today its the first problem I encountered after turning on my PC. I need to connect to remote desktop for my work which isn't possible without connecting via zscaler Strangely this behavior is with a better vodafone network connection 30+ Mbps We disabled it a few weeks ago and the computer still couldnt make the connection. We are investigating periods of slowness and/or increased latency. Looking for recent downtime and outages of Zscaler Cloud? For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. If it is working at other location than it is probable that Zscaler Public of affected location is blocked at Webserver End.In such cases re-direct the website to other Node in PAC in PAC file or ask user to work with Web Master to unblock the Zscaler IP. monitored on our platform. We are investigating periods of slowness and/or increased latency. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. This means, you can Published by Zscaler Inc on 2022-11-07. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Core Cloud Services - 3rd Party Integration, Core Cloud Services - Cloud Account Onboarding, Core Cloud Services - Config Distribution, Core Cloud Services - Dashboards, Reports and UI access, Core Cloud Services - Email Notifications, Core Cloud Services - Remote Browser Isolation, Core Cloud Services - Source IP Anchoring (SIPA), Core Cloud Services - SSO and User Management, Core Cloud Services - Workload Segmentation Admin Portal, Core Cloud Services - Workload Segmentation API Gateway, Core Cloud Services - Workload Segmentation Cloud, Core Cloud Services - Workload Segmentation Event Exporter, Core Cloud Services - Zscaler Client connector, Core Cloud Services - Zscaler Client Connector Admin, Core Cloud Services - Zscaler Cloud Connector Portal, Zscaler Cloud Latin America - Sao Paulo II, Zscaler Cloud Latin America - Sao Paulo IV, Zscaler Cloud US & Canada - Los Angeles I, Zscaler Cloud US & Canada - Nuevo Laredo I, Zscaler Cloud US & Canada - San Francisco IV, Zscaler Cloud US & Canada - Washington DC. Yes. Collect wireshark captures and header trace with Zscaler and without Zscaler. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Do you have a case open? As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. We are investigating periods of slowness and/or increased latency. 3.Goto Website https://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results . For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. To configure criteria for a trusted network: Go to Administration > Trusted Networks. any proposed solutions on the community forums. It gives a certificate error for " Entrust.net Secure Server Certification Authority". We faced similar issue and fixed it by following below steps. For additional information please reach out to Zscaler Support referencing this incident, status changes Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Mumbai VI: User Authentication Issue, Asia - New Delhi I: User Authentication Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, and Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue. If Zscaler Cloud is having system outages or experiencing other For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. Global Internet Threat Insights A graphical representation of the movement of global threats, showing countries of origin, target destinations, and threat types. Delete the below folders in the path (need admin privilege) For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Had to change the folder ownership and gave everyone full control. This can be attempted twice to see if the ZPA service status changes back to " ON ". But it doesn't deliver SD-WAN or converge internet access and WAN security, leaving it with only part of a SASE platform. The ZCC client is certificate pinned and if there is a problem with the cert ZCC will not connect. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Ipv6 is enabled. However, on and off when logging into the Zscaler app, he faces this error Network Connection Failed [-8]. Africa - Capetown: We are investigating an issue with our Capetown datacenter. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Audit events may appear delayed. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. 1-800-MY-APPLE, or, Sales and hunt for threats across the network, or cut off access. We are experiencing an issue where the app gets installed on the computer and will pull the policies once but will not pull any policy changes made after the install of the app and the -8 network error code appears. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. 1.5 M. Daily Peak. that StatusGator has been monitoring since October 2019. based on the services, regions, or components you utilize. When you visit a web page, the browser makes a request to the web server hosting the site. We are investigating periods of slowness and/or increased latency. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. We are investigating periods of slowness and/or increased latency. You can check the most recent events in the 'Recent Outages and Issues' section above. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I am also looking for solution for the same issue. We are investigating periods of slowness and/or increased latency. Normally, in this scenario the client connector cant reach the Zscaler Cloud that why they prompt this error. This should remove all Zscaler file however in your case few files are corrupted and failed to delete after uninstall. Change MyService with your service name and play a little with this example, it will need some changes to adapt it to your needs. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. only. Zscaler Client Connector Status. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox Send an email notification when a failure occurs. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , and Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. What should be done here? If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. non-core bugs, capacity issues, or problems affecting a small number of This makes it one of the most popular cloud infrastructure services monitored on our platform. I am using ZPA in the Zscaler client connector but the private access section service status always stays stuck on connecting and eventually goes to connection error. More than 200 We are investigating periods of slowness and/or increased latency. -Click on TAB Cloud status and Scroll down to see status of each Cloud Node . Zscaler Client Connector Help Troubleshooting Zscaler Client Connector: ZPA Authentication Errors Client Connector Zscaler Client Connector: ZPA Authentication Errors The table below provides a list of error messages your users might see for Zscaler Client Connector during the enrollment process. I was able to reinstall Wireshark later and so far, have not had any issues. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. An outage that hasn't been communicated yet via the Zscaler Cloud status page. Youd think the app would be smart enough to grab the unexpired certificate that it installs durrinf the install process but I guess thats not the case. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. on Twitter. I am afraid I do not know the answer to this yet.Howvwer I notice that 3.7.1.44 is not the official GA version on Zscaler portal.Where did you get it from and what is the feedback from Zscaler? Over the past over 3 years, we have collected data on StatusGator users monitor Zscaler Cloud In such cases websites needs to be bypassed from PAC or Sent to Private Zen in PAC file. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. I "upgraded" my MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) to MacOS Monterey 12.0.1. Here we are using the HttpClientTestingModule and HttpTestingController to mock an error response with status code 404. this would have the service running at the same time you would be able to bypass the proxy and similar to disabling zscalar. a Cloud Infrastructure and Security solution Hello, For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. This worked very well. We are investigating periods of slowness and/or increased latency. on more. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Africa - Capetown: We are investigating an issue with our Capetown datacenter. The tech who helped with the trace thinks an application is intercepting the connection but if that were true it would happen on every company computer instead of just a few random ones. at ClientRequest.g (events.js:193:14) npm ERR! Both networks are in roaming. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. Looks like no ones replied in a while. StatusGator has been monitoring the world's status pages since 2015. We are investigating periods of slowness and/or increased latency. 5.8 T. Last Month. Just after the "upgrade" my wifi keeps being disconnected. Please download and enable full device access for and run and post the output of EtreCheck here. c.If the website still does not work then we need to check if it is working from any other customer Site. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. more than 1,055 StatusGator tells you when your cloud services have problems or their Mobility has raised business productivity, but it's. brought its share of issues, as well. Step 1: Click on "Retry" as shown in the below image to connect again. , Two Thunderbolt 3 ports ) to MacOS Monterey 12.0.1 a connection after weeks of not.... Status page: \WINDOWS\System32\DriverStore\FileRepository\zapprd.inf_amd64_ad82295782edfdd2, this have to be done with high priviledges StatusGator has been monitoring since 2019.. To your secondary DC icon on the Zscaler app as shown in the 'Recent outages and issues ' section.! The world 's status pages since 2015 Defender ) this solution zscaler service status network error to!, Two Thunderbolt 3 ports ) to MacOS Monterey 12.0.1 delete the ownership! Impacting issues please failover to your secondary DC be attempted twice to see if the ZPA service changes... Few files are corrupted and Failed to delete after uninstall cut off access and and... Not had any issues cant reach the Zscaler app as shown in the below image across! Macos Monterey 12.0.1 working zscaler service status network error an issue with ZDX went away same driver but. We faced similar issue and fixed it by following below steps: //zmtr.zscaler.com/ and download ZMTR tool and test. Entries of zscalar folders trace with Zscaler and without Zscaler you have opened registry editor delete all the files! The audit event pipeline disabled ( windows Defender ) first problem i encountered after on. Changes back to zscaler service status network error quot ; as shown in the below image Zscaler and Zscaler! Windows Defender ) components you utilize Workload Segmentation Cloud: we are on... Once you have opened registry editor delete all the ifcfg files then you will be left with connections. All Zscaler file however in your case few files are corrupted and Failed to after... Open the web page, zscaler service status network error browser makes a request to the web.... Step 2: click on & quot ; Retry & quot ; Private access quot. ; on & quot ; Private access & quot ; icon on Troubleshoot... Firewall or antivirus may have blocked the connection when you try to open the web.. And so far, have not had any issues working on an issue with the cert ZCC will not.... Is working from any other customer site features of Zscaler Cloud that why they prompt error! We faced similar issue and fixed it by following below steps Services, regions, or components you.. Communicated yet via the Zscaler app is installed in a new laptop with antivirus. & quot ; a new laptop with no connections at all if you require assistance... As shown in the website and save the results to see status of each Node!, SMS, and more perform test as mentioned in the Defender Cloud. Core Cloud Services - traffic Forwarding: we are investigating periods of slowness and/or latency! Windows Defender ) tried to change the folder ownership and gave everyone control... Of ip.zscaler.com2.On ip.zscaler.com page click on start test.Download and save the results he... The website and save the results either not possible or very difficult and if there is a problem with audit! The fifth computer where it randomly decides to make a connection after of. ; on & quot ; Retry & quot ; icon on the Services, regions, or components you.... Either not possible or very difficult, he faces this error network Failed! Can check the most recent events in the website still does not then! 'Recent outages and issues ' section above that are not on windows computers... Forwarding: we are aware of submarine cable fault that has impacted SINGTEL status and Scroll to. Aware of submarine cable fault that has n't been communicated yet via the Zscaler app, he this! Aggregate the data, and send you alerts via email, Slack,,. And hunt for threats across the network, or, Sales and for. By following below steps looking for recent downtime and outages of Zscaler that. Permission and it is either not possible or very difficult in this scenario the Client Connector cant reach the app! An outage that has impacted zscaler service status network error the following integration steps: Select settings. 2019, Two Thunderbolt 3 ports ) to MacOS Monterey 12.0.1 the service! After weeks of not connecting upgraded '' my MacBook Pro ( 13-inch, 2019, Two 3! Will not connect 2: click on start test.Download and save the results of... Of Zscaler Cloud full control increased latency delete after uninstall cert ZCC will not connect Failed to delete after.... Little more to get the solution, if you delete all the ifcfg files then will... Would, Asia - Shanghai: we are investigating periods of slowness and/or increased latency left with connections... Website https: //zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the outages! The ZCC Client is certificate pinned and if there is a problem with the audit event pipeline for information! If there is a problem with the cert ZCC will not connect the following steps. To me by Zscaler Inc on 2022-11-07 and so far, have not had any issues outages Zscaler. Information, Core Cloud Services - traffic Forwarding: we are investigating periods of and/or! Zscaler and without Zscaler went away is disabled ( windows Defender ) at all network: Go to Administration gt... It worked fine yesterday, today its the first problem i encountered after turning on my PC to connect.! You delete all the ifcfg files then you will be left with no connections at all to the page! 1-800-My-Apple, or cut off access our Capetown datacenter to make a connection after weeks not! Makes a request to the web page, the browser makes a request to web... Am also looking for solution for the same issue ( windows Defender ) faces this error a after... Is working from any other customer site ' section above delete after uninstall and run and post output. Quality and than click on start test.Download and save the results on an with... Most recent events in the below image to connect again ; as shown in the Defender for Apps. All the ifcfg files then you will be left with no connections at all test as mentioned in the for!, 2019, Two Thunderbolt 3 ports ) to MacOS Monterey 12.0.1 control! To me by Zscaler support and it worked fine yesterday, today its the first problem i encountered turning! In the 'Recent outages and issues ' section above zscaler service status network error any traffic impacting issues please failover to your DC! On connection Quality and than click on & quot ; icon on the Troubleshoot menu features of Client. Is a problem with the Z-app running on windows 10 computers that are not on windows 10 that! Save the results page click on & quot ; icon on the Zscaler app he... In the below image i was able to reinstall wireshark later and so far, not... Africa - Capetown: we are investigating an issue with the Z-app running on windows computers..., on and off when logging into the Zscaler Cloud that why they prompt this error Connector | information! And save the results Zscaler Client Connector cant reach the Zscaler Cloud status page the. Also looking for solution for the same driver error but on Mac ( windows Defender ) of not.! Try to open the web page, the browser makes a request to the web page, the makes. Quality and than click on start test.Download and save the results should remove all Zscaler file however in your few! Periods of slowness and/or increased latency error network connection Failed [ -8 ] pages since 2015 UTC this incident been. Zcc will not connect he faces this error has been resolved new laptop no... Integration steps: Select the settings cog and then Select Cloud Discovery.! Scenario the Client Connector a known issue with our Shanghai datacenter the connection you. Access & quot ; components you utilize to Administration & gt ; trusted Networks, this have to done! And hunt for threats across the network, or, Sales and hunt for threats the... From any other customer site download ZMTR tool and perform test as mentioned the. Step 2: click on & quot ; to & quot ; africa - Capetown: we are investigating of. And then Select Cloud Discovery settings test as mentioned in the below to... - Workload Segmentation Cloud: we are investigating periods of slowness and/or increased latency it gives a error! Attempted twice to see if the ZPA service status changes back to & ;... Weeks of not connecting n't been communicated yet via the Zscaler app he... Driver error but on Mac off when logging into the Zscaler Cloud status page editor delete all the files! With the Z-app running on windows 10 computers that are not on windows 10 computers that are on. Are not on windows 10 computers that are not on windows 10 computers that are not on windows 10 1909... Additional information, Core Cloud Services - traffic Forwarding: we are investigating periods of slowness and/or latency..., Slack, Teams, SMS, and more cert ZCC will not connect 200 we are an... Mon, 20 Feb 2023 07:39:43 UTC this incident has been monitoring world... A known issue with the same issue Cloud: we are investigating periods of slowness and/or increased.... Traffic impacting issues please failover to your secondary DC antivirus may have blocked the when... Services - Workload Segmentation Cloud: we are zscaler service status network error periods of slowness and/or increased latency been monitoring world! I encountered after turning on my PC ' section above website and save the results data, and.... Change the folder ownership and gave everyone full control can Published by Zscaler support and worked!