So glad we did! The waitress came back to the table and said no ice cream. Theywere assembled sloppily, overcooked, and not warm. Walk-ins are welcome. I could literally reach out and touch the people at the next table. A waste of $26. Located just off the gaming floor at Hard Rock Hotel & Casino Biloxi, Sugar Factorys 5,500-square-foot confectionary will feature the signature floor-to-ceiling candy wall with more than 500 types of candy including a selection of novelty and bulk candy like the world-famous Couture Pops. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. I live in New Orleans so I am accustomed to having access to a variety of dining options. Bartender Donnie hooked us up, helped us make excellent selections, wife had strawberry cheesecake martini, I had a peanut butter chocolate martini. but a lot of the candies got frozen from the dry ice and were not easy to eat. Build Your Own Pizza. Sandwich and fries were really good and milkshake was incredible. Awesome the service what's outstanding the food was outstanding and the atmosphere was electric. The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. 74 reviews #121 of 152 Restaurants in Biloxi - American Bar. Waitress was very kind and attentive. more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations, There are newer reviews for The Sugar Factory. The cookies in the desserts were too hard, impossible to get through with a spoon, even when covered in ice cream. Bartender Donnie hooked us up, helped us make excellent selections, wife had strawberry cheesecake martini, I had a peanut butter chocolate martini. We went over to the candy wall and were disappointed. We ended up paying almost $500 and spent the evening in the drugstore. This is the version of our website addressed to speakers of English in the United States. Great food. Been wanting to try for years so am very happy we got to stop here. Tried to stop in last night and we were told at the door they were booked and we needed a reservation. Note: your question will be posted publicly on the Questions & Answers page. Their sirloin steak with asparagus were cooked to delicious perfection. My sister ordered the steak sandwich with a side salad instead of fries. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi It is in a casino so I knew some cigarette smoke would be expected, but it was very overwhelming. calamari was over breaded, and over cooked, rubbery. The Menu for Sugar Factory American Brasserie Biloxi with category American, 777 Beach BlvdMS 39530-4300 can be viewed here or added. Lynzi was our friendly server. 777 Beach Blvd, Biloxi, MS 39530-4300. Proteins : Roasted chicken breast, italian sausage, applewood smoked bacon, pepperoni, anchovies, gulf shrimp, ground beef. No complaints with the food. Server was friendly, but also slow. Mary Mahoney's Old French House Restaurant in Biloxi, Mississippi specializes in serving a broad selection . The server came back to see if everything was okay. We had to leave. He was tall and wore glasses. They even treated my son to a dessert for his birthday. So we ordered three chocolate shakes. Gift shop looked like a storage shed. Click to order online. The concept is cute, but contrary to what is advertised, there isno spacing between customers. We'll be back for that. Wasn't impressed with the food nor the experience . more, Takeout, Seating, Wheelchair Accessible, Serves Alcohol, Accepts Credit Cards, Table Service, Reservations. They have some amazing drinks at that bar! Is there a cost for parking if not staying at the Hard Rock Caf? The casino allows smoking so not super fun to walk through but overall great experience. We had the chicken and waffles, a burger, and the club sandwich. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. It's a cool atmosphere, we got to see someone have a bday party, and that was a blast. Shakes were wonderfulexpensive but wonderful. Why would they bring it so late and so far apart?! 777 Beach Boulevard We ordered appetizers and they were cold. My wife had a mixed drink and really enjoyed it. Sugar Factorys menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. 30.00 for a strawberry lemonade with 5 pieces of hard candy in it. Yes, The Sugar Factory offers takeaway services. The service friendly and prices were good. The drinks were the BOMB! Never had one better! She then disappeared! like they just rolled in black pepper before they cooked it. He enjoyed it first experience. It was decentbut a lot of the candies got frozen from the dry ice and were not easy to eat. Took my 10 yr old neice here for her birthday. If you are arriving with people under the age of 21 , reservations are REQUIRED by hotel security. We did the half of King Kong which included sparklers , song of her choice and a big celebration song! Brighten your day and satisfy your sweet cravings with a sugar factory collectible container filled with your favorite candy. I actuallyreally disliked the chinese chicken salad. Sugar Factory's menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. Big disappointment. And the manager was very rude about it. Improve this listing. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceaeras, Baby Showers & more. The meat had no seasoning taste and some sliders only had a drop of sauce. $15.00. Thecandy store is cool too but extremely small and not a lot to see there. With locations in some of the worlds most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami and Orlando, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. Sunday-Thursday: 11am-9pm. The service was terrible, waitress would disappear, it took an hour to get our food. Rate your experience! Is there a cost for parking if not staying at the Hard Rock Caf? He was tall and wore glasses. Milkshake had an entire piece of cheesecake and 2 suckers as garnish. Great food and colorful drinks!! Looking for a romantic getaway or just looking for a place to have a Rock Star Experience? I wish I could remember his name. We ended up paying almost $500 and spent the evening in the drugstore. Ourserver, Kristina, did an excellent job of taking care of us. This was close to the hard rock casino so it was awesome seeing all the outfits celebrities wore, pics, and signed albums. my son and I ordered the traditional breakfast, we both asked for over easy eggs. Sugar Factory American Brasserie - Biloxi is rated 3.6 stars by 1331 OpenTable diners. Took a while to be greeted, but our waitress was good. My grandchildren only drank a little of the milk shakes. I called the next day before returning. Review. Again, we were the only customers in the restaurant! If I sold $25 lollipops, Id be producing them 24/7 to make sure everyone could buy one if they wanted to. Cathedral of the Nativity of the Blessed Virgin Mary. I definitely think the food presentation could be better and better tasting for the price. It seems there is no/little air filtration or circulation to help. The only food we actually liked were the french fries. Biloxi Restaurants ; The Sugar Factory; Search "Not what I expected!" Review of The Sugar Factory. Booked 50 times today. Are you sure you want to delete this answer? They make a great iced coffee. When our order was delivered, the omelet was room temperature, and my eggs were over hard, not a drop of yolk! In addition to the endless candy options, the caf will offer coffee, cappuccino, hot . (228) 207-3243 Website September 23, 2022 by Admin 4.1 - 765 reviews $$$ Restaurant. She took them away to bring new eggs. Great Choice! Their menu is huge with so many varieties of ice cream treats and drinks. Overall, wasnt a welcoming experience. Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! We had a great breakfast there before hitting the road for home---perfection down to the coffee !! But yet it took a very long time for our food to come out. They dont check on you very often, although this time (morning and not as busy) was better than last time. The only thing he could order was a strawberry shake. Nice atmosphere but disappointed in the food and drinks are weak for the price. I then called the restaurant and was able to get a reservation for 5! Great family atmosphere we wouldMore. They make a great iced coffee. Everything was very good. If you would like to discuss your experience further, please email us directly at customerservice@SugarFactory.com, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, Mississippi, USA. Menulist. I then called the restaurant and was able to get a reservation for 5! We also had a fun drink called the Watermelon Sugar Goblet. Will return. The manager was generous enough to comp the Ice Cream Shop, Ice Cream & Frozen Yogurt, Custom Cakes, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530, Dunkin' - Hard Rock Hotel, 777 Beach Blvd, Ruth's Chris Steak House - 777 Beach Blvd. Reserve a table at The Sugar Factory, Biloxi on Tripadvisor: See 68 unbiased reviews of The Sugar Factory, rated 3 of 5 on Tripadvisor and ranked #143 of 213 restaurants in Biloxi. Full-Time. Breakfast OpenTable is part of Booking Holdings, the world leader in online travel and related services. Most likely, you'll come back to Sugar Factory Biloxi later to try great milkshakes, juice or chocolate shake. Thats not what he wanted. They have some amazing drinks at that bar! Service is also just OK. Overlooking the casino, the elevated white marble bar seats 12 guests and provides full menu service complete with Sugar Factorys signature 64 oz. It was for my sons birthday. Made the list of places not to go. Not very strong either. The containers holding the candy looked very dirty. Steaks and eggs. F1117VUmichelleh. You'll be waiting forever to get your order. Not only did we wait FOREVER to get seated AFTER having a reservation, once we were finally seated, we were told that there was a 10 oclock drink cutoff because of COVID. We needed water but she was no where to be found, and It wasnt busy at all. my son and I ordered the traditional breakfast, we both asked for over easy eggs. Its such a charming place, that these kinds of things take away from the experience. We had an awesome waiter - can't remember his name, I'msorry to say. The drinks were the BOMB! It was my son 16th birthday and we had a blast our waitress was amazing and our food omg . This was an absolutely horrible experience. Had two Groupon so we knew we had to be seated at two tables but wouldn't even set us at two tables next to each other. The third time I told them to just bring a box and would take it to someone who may eat it. Hotels with Complimentary Breakfast in Biloxi, Hotels near Hard Rock Hotel & Casino Biloxi, Hotels near Casino at Harrah's Gulf Coast, Hotels near New Palace Casino Point Cadet, Hotels near (MOB) Mobile Municipal Airport, Hotels near (GPT) Biloxi Regional Airport, Restaurants for Special Occasions in Biloxi. We had the chicken and waffles, a burger, and the club sandwich. Do Not Sell or Share My Personal Information, Welcome to Sugar Factory American Brasserie - Biloxi! The Hype is just that, hype. HIGHLY recommend.More, Went for breakfast took 15 minutes for server to even come by (restaurant wasn't a .25 full) took almost an hour to be served after ordering had to reject the Eggs Benedict, the Hollandaise tasted like rotten eggs will never give them another shotNot recommended.More, 4 of us had dinner, drinks & dessert. This time food was awesome. Food did not look appealing. Then waited another hour to get the check. Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi, MS 39530 Since the rest of the family was finished with their meals, I motioned the server back and told her to cancel my eggs! We went for my daughters birthday. Tripadvisor performs checks on reviews. Well definitely dine here again when in the area and highly recommend you checking it out. Pure enjoyment. They advertise Gelato so we went into the candy counter area to get some. Must be 21. Sugar Factory American Brasserie - Biloxi. The food was mediocre at best. Restaurants near Sugar Factory Biloxi in Biloxi. Are you sure you want to delete this question? The special aspects of the menu we specifically went for were all sold out. They didnt have any syrups to make any of theyre specialty coffees. $19 for about a 4oz drink without all of the ingredients. Get quick answers from The Sugar Factory staff and past visitors. We had to leave. Loved our waiter! They were out of that. Im not mad that we went but I wont go back. The newest eatery will also feature a private dining area for special events and large parties, seating up to 24 guests. Hopefully, they can get their staff filled soon and keep up the good work! Are you sure you want to delete this answer? They make a great iced coffee. Are the prices at this restaurant mid-range / moderate? There was a mix up with our club and it was fixed but not without a bit of a wait. We also will be serving brunch on . server, Kristina, did an excellent job of taking care of us. . This was our second attempt at this Sugar Factory. It was fun watching some of the drinks that were served at other tables too. My sons were okay, but mine were over hard, not a drop of yoke! Customers are free to download these images, but not use these digital files (watermarked by the Sirved logo) for any commercial purpose, without prior written permission of Sirved. Sugar Factory is always a treat and I would still recommend it to anyone. That really should be addressed. This celebrity favorite is sure to satisfy any sweet-tooth craving. Ourserver, Kristina, did an excellent job of taking care of us. We ended up paying almost $500 and spent the evening in the drugstore.More, Stopped in and had a club sandwich and Sugar Daddy Milkshake. A waste of $26. Please make these large-party reservations by contacting us directly. 1328 reviews. Worst sugar factory I have visited. nothing!!! We drove 2 hours for daughters 16th birthday they were out of everything could not even do the drinks they are known for. document.write(new Date().getFullYear()); After about 20 min a spot at the bar opened up. You will be responsible for providing customers with a memorable dining experience. No lights were on in the room, no one at the candy counter, and no Gelato.More, Cool bar and restaurant in the Hard Rock right off the casino floor. The cheese wasn't even melted. The vibe was good and the food was awesome. Ranked #140 of 218 Restaurants in Biloxi. The Sugar Factory. My food and drinks were great!! My grandchildren only drank a little of the milk shakes. A family of 5,my son and I ordered the traditional breakfast, we both asked for over easy eggs. Website. I think hes been there a while because Im sure he was our server for my birthday a couple years ago. Restaurant details. Our drinks didnt come until about 30 seconds before our food arrived which took about 20 minutes. The service friendly and prices were good. $$ Burgers, Candy Store Hours: Open 24 hours Hard Rock Hotel & Casino, 777 Beach Blvd, Biloxi (228) 207-3243 Menu Order Online Reserve Ratings Google 4.1 Facebook 3 Foursquare 6.7 Opentable 4.3 View all. We strive to make Sugar Factory a happy and fun place for everyone. The only food we actually liked were the french fries. The food exceeded our expectations, so kudos to the chef. Note: your question will be posted publicly on the Questions & Answers page. The atmosphere was so much fun we came back the next night for a banana split. All Rights Reserved. Those $23 rainbow pancakes are hard and nasty. Food was okay. The cheese wasn't even melted. There are some things I would work on one is a hostess to stay in the front of the store to greet people. Get Directions. We use cookies to ensure that we give you the best experience on our website. Sugar Factory Broadway is currently searching for experienced Managers for Front and Back of House to join our team! Copyright 2023 Sirved Mobile Solutions Inc. v3.0 All rights reserved. Of course the kids loved the dessert which were over the top and all out fabulous! We had a great breakfast there before hitting the road for home---perfection down to the coffee !! I could literally reach out and touch the people at the next table. They do not allow conservatives or black people to eat here. We had a party of 11 and the food took way too long to come out. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The wait times were very long once we were seated. This level of food and service is not what I expect from a place where I'm getting a bill for $160. The chicken tasted like straight pepper. One night, I stopped at the bar for an alcoholic root beer float. Is there a cost for parking if not staying at the Hard Rock Caf? The server was amazing. There is only 1 toilet for women. If I were going to have a birthday in biloxi I would have it here. vegetables . Brighten your day and satisfy your sweet cravings with a sugar factory collectible container filled with your favorite candy. They make a great iced coffee. Jawbreakers. I will definitely be going back!! I am never going back to this placeMore, My friends and I called 2 weeks ahead of time to reserve a table for my sisters 30th birthday for a party of 12. The bartender/server was great too. I could literally reach out and touch the people at the next table. Looking for the perfect place for your party?Look no further than the Sugar Factory for Bachelorette Parties,Sweet Sixteens, Quinceaeras, Baby Showers & more! I drove from New Orleans with five teenage girls to celebrate my daughters birthday, and after waiting 10 minutes to be seated, we were told that they were completely out of all desserts. calamari was over breaded, and over cooked, rubbery. If you continue to use this site we will assume that you are happy with it. Big disappointment. We'll be back for that.More. The atmosphere was comfortable, unique and welcoming. Their menu is huge with so many varieties of ice cream treats and drinks. We had to leave. Here we go, on 7/26/20 at 2:30 pm myself and 11 other family members drove from New Orleans (hour and a half drive in thunderstormsMore, Disappointment is an understatement!! sorry to say. Sugar Factory's menu features signature over-the-top items such as monster burgers, specialty pizzas, savory crepes and salads. 3.6. Sugar factory should have an assortment of different size themed bags to put things in. 777 Beach Blvd, Biloxi, MS 39530-4300 + Add phone number Website Menu. The drinks were the BOMB! Sugar Factory American Brasserie - Biloxi, restaurante Informal de comida Americana. We didn't even finish our meal because 4 of us became seriously ill. With only one bathroom. Options are limited and the food was not good. really disliked the chinese chicken salad. We motioned for the server to come back. Are you sure you want to delete this answer? We went for breakfast each day we were there. The drinks r great but food is not. Friday: 11am-10pm. The chicken tasted like straight pepper. server, Kristina, did an excellent job of taking care of us. Are you sure you want to delete this question? No complaints with the food. 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