Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? For further information about refund payment methods, including refunds issued with multiple payment methods, see our terms and conditions of refunds here: https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. Now it's time to add your cabin to the package. "I was there up until midday refusing to leave, as they said she just vanished they checked their limited cameras that they had [but] they don't have cameras facing the kennels.". -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. If you are travelling with a vehicle, you cannot book a bicycle separately. must to be included in the total measurement. Gas bottles do not need to be emptied, but must be turned OFF at all times. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. I had put my dog in a kennel and checked it twice to make sure that the door was shut. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog . Read our Privacy Policy. Read our Privacy Policy. The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. You will be required to provide registration details of all towed units in addition to your vehicle. If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation. Generators need to be turned off and non operational whilst onboard. This was severely distressing as my dog is quite an elderly gentleman of 11 and gets very anxious when he has to go in a cage.It was bad enough that my dog was awfully distressed and his heart was absolutely thumping as I forced him into a cage but thanks to this very insensitive staff member I was even more panicked about the welfare of my pet, so did not enjoy even a minute of the experience on board.Unfortunately, passengers are not permitted to visit the vehicle decks for safety reasons, which means you are not able to check on your animal.The most annoying aspect of this entire experience was the fact that on their website it states: "If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel".Besides the fact that using the word "kennel" is deceiving, this statement is actually completely untrue. Latest news and updates on the new ships. Were sorry that you are no longer travelling with us and would like to understand why. Your travel insurance was successfully processed. We accept credit and debit card payments including all tap and go methods such as Apple Pay. If you are travelling with an infant, a cot has automatically been booked for you. Watch more on the search in the video above The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . Overall, a professional outfit who impressed us with their organisational ability. medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. Also the pizzas in the bar are very nice . Yes, if you need to use medical equipment such as a continuous positive airway pressure (CPAP) e.g. The bicycle will need to be carried on a bike rack or roof rack. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. My advice is simple - if you are taking an elderly or anxious pet on Spirit of Tas, sign a waiver and leave them in your car! However if you are not a passenger on the ship, you will need to book through our Freight department. The new gift voucher will be issued to the recipient of the original gift voucher. You're ready to get started building your fare. If you wish to amend or cancel your booking, please amend your booking online or contact your travel agent or please call our Customer Contact Centre: Yes, all onboard facilities are open including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone and the Kids Play area. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to, can read further information about Carriage of Dangerous Goods here. Key points: Marcus Lehmann said he was not notified that his dog had been struggling Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. Our experienced crew members are available to assist you throughout the journey. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. A TT-Line spokesman said the company welcomed the discussion. You can change your booking online at My booking. No. Check-in opens between 1.5 hours to 2.5 hours prior to departure and closes strictly 45 minutes before the scheduled departure time. Does anyone travelling have specific needs? How does booking a motorhome/campervan differ to booking a caravan? Does Spirit of Tasmania still sail from Sydney? Looks like you signed up previously. How an unprecedented legal outcome led to native title over the sea, Labor set a superannuation trap and Dutton immediatelytook the bait, Small businesses could soon be legally obligated to protect your personal details, The treasurer says super tax changes will not be indexed. Our staff follow the highest level of hygiene protocols and cleaning procedures. Lost or stray cats. If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. On Tuesday afternoon, Holly Alexander put out a desperate plea for help on a. Processed foods including dried, cooked and canned fruit, vegetables and honey, Meat for human/personal consumption including salami, hams and meat sticks, Tanned skins and hides (all) including antlers and horns, Noodles, pasta, rice, bread, cereals and sauces, Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}}, {{ getSailingTotalPriceText(legOfJourney) }}, Departing Caravans / Motor home / Campers / Etc. Members of the public sometimes take a stray dog directly to the Dogs' Homes of Tasmania so you may also call them to see if your dog has been taken there. Or you can add one to your existing booking via spiritoftasmania.com.au/my-bookingIf you are carrying livestock, please contact us on 1800 884 305 to make your booking.All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. The person they care for must be a recipient and holder of an Australian Pensioner Concession Card. Our time table system is currently offline. TikTok announced it was banning dangerous tanning content so why didn't it? if there is an outstanding balance on your booking, you can complete your payment online. When you book an infant and a private cabin, a cot will be placed in your room free of charge. Senior Card holders are not entitled to the pensioner fare. Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. "They would only let me look for an hour and I waited in the bar as they kept looking.". The form must be completed by the passenger prior to travel and lodged no later than 24 hours prior to check-in on the intended date of travel.You can read further information about Carriage of Dangerous Goods here. Caravans, motorhomes/campervans and boat trailers. Click here to request a callback. Card Payment Fees apply. However if you are not a passenger on the ship, you will need to book through our Freight department. The trip was fine both ways. Yes, we have implemented a number of precautionary measures to reduce the risk to passengers and staff. After each journey the ship is cleaned by a professional cleaning crew. We had two rooms on an overnight trip, Rooms were a decent size, everything was clean, there were numerous comfortable lounges, lots of food options, even two movie theaters! There was an error retrieving our updated time table. For all special needs, please check in at least 2 hours prior to departure. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at FOUND - DOG- HADSPEN (MEANDER VALLEY REGION) 10/9/2021 We've found this beautiful boy running up towards the highway in Hadspen. Thisform also outlines essential information you need to know about carrying such items. Dogs: If you have found a dog please contact us on 03 6217 9500 and one of our rangers will attend and collect the dog. Advertise and Partner with Spirit of Tasmania. Sign up for our newsletter to stay up to date. Oops, looks like you haven't told us if you're travelling one way or return. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after . All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. Your password needs to be 8-20 characters and may contain letters or numbers. Ester, "beloved" pet dog of Tasmanian woman Holly Alexander, was reported missing during a journey to Melbourne across the Bass Strait on January 26, and has not been seen since. Please try again later. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. For security reasons there is no access to vehicles during the voyage. Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. Please help.". If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). Wildlife such as reptiles, amphibians (i.e. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Alexander said she had put Ester in a kennel and double checked it was securely closed. {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}, {{ fee.description }}: {{ fee.price | money:false }}. When is Spirit of Tasmania relocating to Geelong? Yes, Self Service Locker Storage is available, accepting card payment methods. Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. The only thing you need to bring is linen for the cot. We recommend taking personal toiletries, medication and clothing items in an overnight bag. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. {{getSelectedSailingProductName(legOfJourney)}} Terms & Conditions, Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Specific needs and assistance requirement form. Ms Alexander said her dog was "already frightened, that would only make it worse". When booking your caravan, you need to select the 'towing a caravan or trailer' option. Utility vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. You are cancelling the following sailing(s): {{ sailing.getOriginName() }} to {{ sailing.getDestinationName() }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}, {{IbpCms.paymentTravelInsuranceFlavourText}}, {{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}. Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania. If you are unsure, please report to the pursers at Reception on Deck 7. No, there is no amendment fee when you amend your booking online. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. Yes, all drivers board in their vehicle with their passengers. These items must be declared prior to boarding and consumed or disposed of on board. Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. A carer is entitled to the pensioner fare providing they are not a professional carer. They are not climate controlled. A neighbour's dog the girl was playing with has been found about 700 metres from the house Shayla Phillips was last seen about 2:30pm on Wednesday in the backyard of her home on Stormlea Road, Stormlea, playing with a neighbour's two dogs. Can I access the vehicle deck throughout the voyage? Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. We were worried about taking our dog over on the ship because a dog recently passed away on the ship We got a. Please help return Ester to her owner.". *Biosecurity restrictions may apply to ferrets entering Tasmania. A distraught dog owner is desperately searching for her beloved pet who went missing on the Spirit of Tasmania ferry. If you are travelling with an infant, please be sure to book a cabin that displays a 'cot provided' icon and a cot will be placed in your cabin free of charge. Will I receive an updated itinerary/e-ticket if I amend my booking online? A motorhome is also referred to as a campervan. Visit dpipwe.tas.gov.au for more details. At most times, bookings are open for the next 11 months only. Recipients of a Totally and Permanently Incapacitated pension (TPI), Recipients of Extreme Disablement Adjustment pension (EDA). must be included in the total measurement. Our kennels are located on ventilated decks. What time can I bring my car onto the pier? Yes, mobile phones work most of the way during the voyage. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). To stay informed about travelling with Spirit of Tasmania sign up below to receive our newsletter. For safety reasons,passenger access to the kennels is not permitted during sailinghowever regular checks are carried out and fresh water is supplied throughout the sailing. Refunds will be credited back to the payee in the same or similar form to their original payment. Why did Spirit of Tasmania move to Geelong? Your booking number is displayed on the top right corner of your itinerary/e-ticket. However, if they are not fixed to your vehicle, they must be declared at check-in. How do I apply for a job at Spirit of Tasmania? Pensioner fares are subject to availability and can only be booked if available. At midnight during the crossing, she was notified that her doberman rottweiler cross Ester, 2, had gone missing. Your policy number is {{getInsurancePolicyNumber()}}. You will need to provide the full length of your vehicle from end to end. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. {{IbpCms.accommodationReclinersBlockedMessage}}, {{IbpCms.accommodationNoDayTicketsForNightSailings}}. You can keep track of your trips via your own private member page, update your profile and access exclusive members-only offers. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. I have a mobility aid attached to my vehicle. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. What if I can no longer travel and I need to amend or cancel my booking? For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. We were thankful the passage over was relatively calm and after some sleep, we left the boat in the morning quite effortlessly. To prepare for travelling with your pet please visit the Pets and Kennels page of our website and watch our Travelling with Pets video. Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. No, face masks are no longer mandatory on board Spirit of Tasmania, however we do strongly recommend wearing a face mask in our terminals and on board our ships, especially where social distancing is not possible. Will you charge for the additional length? She has covered a range of areas and issues including crime, health, environmental issues, business, social affairs , the arts and education. Total length cannot exceed {{getVehicleMaxTotalLength()}} metres. All loose gas bottles including butane cylinder canisters, (subject to quantities deemedas personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. No. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Gift voucher refunds will be processed at the time of the request. 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