Sandra thought the call was strange but she agreed to go to Walgreens. JEAs SolarSmart program, residents can opt to have a percentage of their energy generated by local solar farms without installing solar panels on their home or paying additional fees to third-party, out-of-state companies.Learn more about SolarSmart. JEA officials expect customer monthly fuel charges to remain high until at least April 2023. Ability to pay depends on customer service desk hours at each location. Dont believe them! Sheila Pressley from JEA said if you receive a call with this message, hang up because it is 100% a scam. rendered. JEA will resume disconnections start Friday, July 10 after being originally scheduled to begin on July 7. Unsubscribe at any time. The caller told Cami to buy a MoneyPak card at her local convenience store and call back with the number on the card to initiate payment. Do not sign anything until you are sure of what you are getting. We will never call you about these services.Learn About JEA Energy Assessments. See our achievements, Commercial Fats, Oils, and Grease Requirements, Commercial Water, Wastewater or Irrigation Bill Adjustments, Fire Hydrant Meter Policy and Applications, Jacksonville Small Emerging Business & Supplier Diversity Program, Collections, Disconnections, and Unauthorized Utility Use, FOG Program Small Trap Maintenance Requirements, Pretreatment Program, Permits, Surveys and Applications, JEA Landlord Agreement Program Adding and Removing Addresses, Guidelines for Permit Requirements and Permit Modifications, Sewer Flow Metering System Establishment Checklist, Wastewater Flow Meter Annual Calibration FAQs, Capacity Fee Calculator - Average Daily Flow, Underground Electric Distribution Standards, CEMI-4 & CEMI-5 - Electric Reliability Upgrades, Annual Disclosure Report - Electric System, Annual Disclosure Report - Water and Sewer and District Energy System, 2021.02.17 JEA Announces New Leadership Team, 2021.03.11 JEA Receives First Place Safety Award from Florida Municipal Electric Association, 2021.06.15 JEA Names Theodore B. Phillips Chief Financial Officer, 2021.07.13 JEA Announces New COO and VP of Financial Services, 2021.08.17 JEA Builds Out Leadership Team with Hiring of Chief External Affairs Officer, 2021.09.15 JEA Names New Chief Information Officer, VP of Technical Services, 2021.09.30 Ricardo Rick Morales III Appointed to JEA Board of Directors, 2021.09.30 Ricky Erixton, JEA Vice President of Electric Systems, Named to SERC Reliability Board of Directors, 2021.11.03 JEA Receives Statewide Recognition for Programs that Build Community, 2022.01.06 JEA Names its First Director of Diversity, Equity & Inclusion, 2022.01.07 JEA Reducing Carbon Emissions with Closure of Plant Scherer Coal-fired Unit, 2022.01.17 Statement on Holiday Road Sewer Overflow, 2022.01.27 JEA Names Mark Stultz Vice President, Communications, 2022.02.11 JEA Honored as Outstanding Utility by Florida Urban Forestry Council, 2022.04.08 Steven Selders Promoted to JEA Vice President, Application Delivery and Enterprise Architecture, 2022.04.26 JEA Managing Director & CEO Jay Stowe, Appointed to Electricity Subsector Coordinating Council, 2022.06.01 JEA Partnering with Customers to be Ready for 2022 Hurricane Season, 2022.06.08 JEA Announces Next Generation of Customer Experience Delivery, 2022.06.13 JEA Presents Environmental Stewardship Award to Evoqua Water Technologies, 2022.07.26 JEA to Suspend Electric, Water Disconnections During Peak of Summer Heat, 2022.08.27 Precautionary Boil Water Advisory Remains in Effect for Sandalwood Area as JEA Continues Testing, 2022.08.28 JEA Lifts Boil Water Advisory for Sandalwood Area, 2022.09.26 JEA Prepares for Hurricane Ian, Response Procedures in Place, 2022.09.27 JEA Prepared to Respond to Hurricane Ian Impacts, 2022.09.28 JEA Welcomes Mutual Aid Response to Hurricane Ian, 2022.09.29 JEA Crews Restoring Power Throughout Jacksonville, 2022.10.03 JEA Names Pedro Melendez Vice President, Planning, Engineering & Construction, 2022.10.20 JEA Honors Local Agency Partners for Their Work in the Community, 2022.11.04 JEA Receives Statewide Recognition for Community Work in Northeast Florida, 2022.11.08 JEA Prepares for Subtropical Storm Nicole, 2022.11.11 All Storm Restorations Continue Today; JEA to Lift Limited Emergency Operations, 2022.12.12 JEA Women's, Men's Teams Win Top Honors at Statewide Water Competition, 2022.12.20 JEA Offers Tips in Advance of Severe Cold Weather, 2022.12.24 JEA Offers Tips During Severe Cold Weather, 2023.01.10 JEA Receives Statewide Recognition for Mutual Aid Work, Jacksonville Small Emerging Business and Supplier Diversity Program, Residential Cross Connection Control and Backflow Prevention, JEA balance within 60 days. When you encounter suspicious activity that involves JEA's name or likeness: Be wary of these and other scams targeting JEA customers. Please remember Your browser does not support HTML5 audio. If you have a digital Smart Meter, it can take only a few hours for your power to be reconnected, but it still does depend upon the workload of the TDSP technicians. Payments made 6 am - 10 pm will post within 30 minutes. Ability to pay depends on customer service desk hours at each location. 2 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Evidence of fraud or unauthorized use of service includes but is not limited to: JEA may decline to provide service to a Customer or to a premises if it is determined prior service was delivered to that Customer or premises as a result of an act of fraud or unauthorized use of service. Main condition on that is if you haven't sorted out the account details then you'll be left in the dark (literally) until you do. This company is a joke. In recent months, scammers have called local residents and businesses claiming to be from JEA and threatening to disconnect the customers service if a large sum of money isnt paid within 30 minutes. As soon as a customer pays, services will be restored. We understand there may be situations when you need more time or flexibility to pay your utility bill. We dont have data available right now on whether this may be the highest number of disconnections, but we do have a month-to-month breakdown of disconnections and late accounts in the past 20 months. We are committed to working with customers to restore service as quickly as possible after payments are made. right to discontinue service without that all JEA team members carry photo identification. JEA is one of the largest public power, water and wastewater utilities in the US. Protect yourself from possible rip-offs. Campaign conducted:Jan. 30 - Feb. 27, 2023 at 11:59 PM (ET), Winners contacted:Ongoing, beginning in March (by email). All Rights Reserved. action may also adversely impact an account holder's JEA Credit Score. Come into your home without making arrangements ahead of time. Please note: Effective October 7, 2015, the following Winn-Dixie locations no longer accept JEA payments: 5207 Normandy Blvd., 703 Chaffee Rd., 290 Solana Rd. FAQ. or accounts in bankruptcy to the credit bureau after the final bill is To make pay arrangements and avoid service disconnection, the following methods are available: Visit www.jea.com. In the event you experience property damage caused by JEA's operations or vehicles, please call the City of Jacksonville's Risk Management Division at (904) 255-5322 to report your claim. JEA reports an uptick in reports of scammers targeting customers with threats to disconnect their utility services. It's not their problem. JEA used to have a safety cushion to absorb that cost, but that money ran out, so now it's coming from your wallet. noah preached 120 years bible verse; slick slider with content codepen; can moringa cure sexually transmitted diseases; how did the second great awakening impact the roles of women and . Northern California Storm Coverage: February 28 update at 6 p.m. Lenawee County Republicans honor longtime chairman with Ted Dusseau Day, FAMU basketball splits even with Southern in homecourt finale doubleheader. Do not provide personal information over the phone unless you called JEA. Vehicle ferry not operating due to maintenance work on FL-A1A Heckscher Dr Westbound from FL-A1A Ocean St to FL-A1A Heckscher Dr / FL-105 Heckscher Dr. Share currently playing on Facebook (Opens a new window), Share currently playing on Twitter (Opens a new window), Jacksonvilles Morning News with Rich Jones, SPOTLIGHT: Gate River Run kicks off first weekend in March, California, beleaguered by earlier storms, gets fresh snow, What to know about Alex Murdaughs murder trial, Push for clergy to report abuse stalls in deeply Mormon Utah, You Decide 2023 - The Race For Jacksonville Mayor - Donna Deegan Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Frank Keasler Spotlight, You Decide 2023 - The Race For Jacksonville Mayor - Al Ferraro Spotlight. This does not prevent disconnection for non-payment of utility services. 1,664. maintain service contracts with collection agencies. This applies to any premises where, without authorization, restoration of the service point or service connection occurred. Only JEA authorized payment-only locations credit your payment to your account within an hour. We are tired of having to pay fuel cost. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. notify the account holder by monthly bill, a phone call, and postcard delivered The Jacksonville City Council on Tuesday approved a bill committing $27 million to raising power lines over the St. Johns River at JaxPort. All Rights Reserved. Commercial customers may call A website created by JEA shows 24,223 pending disconnects as of Friday morning. What was your experience when you went to call JEA today? Using electricity without making proper application. Its important to note that the disconnections will take place between 9 a.m. and 4 p.m. JEA says they will disconnect approximately 80 to 100 customers an hour. 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