Stay connected with news about careers, employees and the company. Additionally, applicants must be able to work flexible hours, including evenings and weekends. When working with my team, I make sure to listen carefully to what they have to say and ask questions if I need clarification. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Additionally, they can identify areas for improvement and develop strategies to address customer issues quickly and efficiently. Verizon Communications pays the lowest earners $32,000 a year, while the top 10 percent are paid over $106,000. Keeping our fleets up and running is critical. How much does a Verizon Engineer make? Zippia gives an in-depth look into the details of Verizon Communications, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Verizon Communications. Example: I consider myself an empathetic communicator. Yearly salary hike one can expect 2. Customer Service Representative 27,438 per month. Here's what people are saying about Verizon. Bell Atlantic, the surviving entity, changed its name to "Verizon", a portmanteau of veritas (Latin for "truth") and horizon. Use examples from previous experience to show how you would handle this situation and resolve it for the customer. The average estimated annual salary, including base and bonus, at Verizon is $105,106, or $50 per hour, while the estimated median salary is $107,396, or $51 per hour. The girl from 4E in the State Farm commercial is Holly Lynch.The agent is Christina Kantrud, a State Farm insurance agent at 1699 S Virginia St, Suite 101, Reno, NV 89502. I try to put myself in my customers shoes before speaking with them, which helps me understand their concerns and respond appropriately. Cincinnati Management Firm - Employees Example: I am a very organized person, so I find it easy to manage multiple tasks at once. , At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. Sharonville Come to us in your pursuit of success. 14.7 For, Confused about how your in-hand salary is calculated? Made with in India. Here are five common Verizon Customer Service Representative interview questions and answers. Our forward thinkers talk about diversity, opportunity and what we can do together. Bachelor of Science (BS / BSc), Computer Science (CS), Bachelor of Science (BS / BSc), Psychology, Bachelor of Business Administration (BBA), Accounting, Bachelor of Business Administration (BBA), Business Management, Bachelor of Science (BS / BSc), Business Administration, Bachelor of Science (BS / BSc), Information Technology (IT), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. Any helpful info would be appreciated. Verizon is a fun place to work with exciting events always going on. Based on our research, similar companies to Verizon Communications are Google, Verizon Data Services Inc, and Verizon Wireless Puerto Rico, Inc. Verizon They tried teaching me the the best they could. We're committed to being your source for expert career guidance. A proxy statement (or "proxy") is a form that every publicly traded U.S. company is required to file with the U.S. Securities & Exchange Commission (SEC) within 120 days after the end of its fiscal year. Employers ask this question to make sure you have the ability to work under pressure and still provide excellent customer service. Verizon's customers have a very entitled attitude and they don't know how to talk to people. Although Bell Atlantic was the surviving company name, the merged company moved its headquarters from Philadelphia to NYNEX's old headquarters in New York City. We noticed that your web browser is outdated! and our All , Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. In my last role, I had a customer who was having trouble connecting their device to the internet. Here are some companies in the same or similar industry as Verizon. Here's a list of open jobs, locations, and release dates at Verizon. Data Entry: Data entry is the process of entering information into a computer system. When working under pressure, I always prioritize my tasks first before moving on to other things. As part of a rebranding of the Baby Bells in the mid-1990s, all of Bell Atlantic's operating companies assumed the holding company's name. You may also be required to enter information into a company database. Competitive and very challenging environment. The most enjoyable part of my job is troubleshooting. Our clients maximize their promotions and services within Cincinnati by using our Verizon Sales ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago. Avg. See All Photos See All Photos. All proxy statements are public filings made available to the general public by the SEC. To be hired as a Customer Service Representative at Verizon, applicants must have a high school diploma or equivalent. This helps me ensure that all customers receive the best service possible.. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. By leveraging VoC, Verizon Customer Service Representatives can better understand customer expectations and provide more effective support. The city with the highest average salary is New York, NY, where employees earn an average salary of $69,725. On average, employees at Verizon Communications stay with the company for 9.2 years. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following CEO pay ratio data on its annual proxy statement to the SEC. The work environment was pleasant and people were friendly. Average Salary : $ 168 k. Female. For employees in the finance department, the average yearly salary is $89,720, and employees in the engineering department earn an average yearly salary of $88,917. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. Was an overall decent experience. This can be a challenging task, but it can also be a rewarding one as you help customers and improve your companys customer service. Use our tool to get a personalized report on your market worth. Working in customer service can be stressful at times. Salary estimates are based on 8.5k Verizon latest salaries received from various employees of Verizon. Trademarks belong to their respective owners. Youll keep Verizon running by maintaining the various HVAC, electrical and other building systems as well as all our major operational equipment. Read reviews from current employees that include compensation and culture insights. Numbers reported do not include change in pension value and non-qualified deferred compensation earnings. A Verizon Customer Service Representative typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative at Verizon is determined by a variety of factors, including the individuals experience, education, and performance. You can unsubscribe from job alert emails any time. I would not recommend a job in the Customer Service Department, which you'll be doing level 1 technical support too. Let's find out Verizon Interview Questions Software Engineer (4) Software Developer (3) Verizon also requires applicants to pass a background check and drug test prior to being hired. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following board members on its annual proxy statement to the SEC. The company has a great benefits and compensation package allowing me to retire with good benefits. Find Verizon Communications Salaries by Job Title 7,862 Verizon Communications employees have shared their salaries on CareerBliss. https://www.verizon.com. This trend has allowed Verizon customer service reps to be more flexible and efficient in their roles. Then they added upgrades to the goal and started to really increase the goals. ", "Work life balance, Salary benefits and good appraisal. Was a key holder so i had many more requirements than just sales. NJ. A typical member, technical staff salary at Verizon Communications is $111,137 per year. Know if you're getting paid what you deserve. Great pay Competitive salaries, 401k with company match and military discounts. The department you work in can have an impact on your salary as well. Were honored to receive these awards. rights reserved 2023 Info Edge (India) Ltd. Know if youre getting paid what you deserve. Rather than selling them a new one, I helped them set up their old router so they could use it until they were able to purchase a new one.. Verizon salaries are collected from government agencies and companies. . You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). Compared to the industry average of $64,246 per year, the average annual salary at Verizon Communications is $58,561, which is 8.85% lower. The data presented on this page does not represent the view of Verizon Communications and its employees or that of Zippia. Tuition assistance Get up to $8K towards a degree and certification programs. Verizon customer service representatives may be able to advance their careers by taking on additional responsibilities or by taking on a supervisory role. First time being sales at Verizon. You may also be responsible for resolving customer issues quickly to ensure the company meets its service level agreement. Blackwood Your communication style is a reflection of your personality, so its important to be honest when answering this question. lakhs , Your answer should reflect your comfort level with both types of roles and how you prefer to work. This helps them resolve issues faster and more efficiently. They may also reveal information or provide tips on interviewing skill requirements, and other factors that could help when applying for a position at that company. Follow us. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. Find out what you should be paid at Verizon. Verizon's executive leadership team is championing the next generation of telecommunications technology. Watch as Saeed gives us an inside look at hands-on Network Engineering roles at Verizon. Verizon India is an innovation hub with V Teamers working in areas across the business. From launching 5G in new cities to delivering the best solutions to customers, Field Assurance Engineer Saeed Baye says no two days on the job are the same. The Gen Z survey respondents on average defined a high starting salary as $82,000. That works out to $28.15 per hour at Verizon Communications, compared to $22.69 per hour at AT&T. Verizon, AT&T, T-Mobile tout Super Bowl mobile network updates | SDxCentral 14% of Verizon Communications employees are Black or African American. On average, Gen Z women expected $6,200 lower than Gen Z men. The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. Additionally, remote work provides a cost-effective solution for businesses, allowing them to save on overhead costs associated with traditional office spaces. No, the pay is not good at Verizon Communications. Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. about careers, employees and Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Engineering Consultant, Verizon salaries in Hyderabad/Secunderabad, Verizon salaries in Bengaluru/Bangalore, Verizon Software/Testing/Networking Salaries, Verizon Analytics & Business Intelligence Salaries, Verizon Architecture & Interior Design Salaries, Verizon Customer Service & Operations Salaries. Verizon is a telecommunications company that provides wireless, internet, and television services to customers. Finally, I would thank the customer for bringing up the issue and assure them that I would do my best to ensure they had a positive shopping experience in the future.. Rated by 1k Depending on the location and local economic conditions, average salaries may differ considerably. Our next entry-level Verizon ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago, Paradox Marketing - Average annual salary in Verizon is INR 14.7 lakhs . Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. NOC Engineer And Shift Lead, Anonymous The information shown here is a reporting of information included in the company's proxy statement. Like Verizon Wireless workers, numerous American workers avail themselves of health insurance financed by their Read more, Compare the work satisfaction, stress and gender at Verizon Wireless with similar employers, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. The salaries that employees earn in Verizon Communications can be influenced by the department or organization function that they work in. Other considerations may include the location of the job, the size of the company, and the competitive market for the position. Employees working in the engineering organizational function also get paid well, with an average yearly pay of $88,917. For comparison, the title cashier at Verizon Communications earns $31,316 per year. Very great film for the experience. The benefits were excellent. "About This Company" data & logos provided by. Average Verizon hourly pay ranges from approximately $9.81 per hour for Greeter to $30.95 per hour for Customer Service Technician. In addition, customer service representatives may be able to move into other departments within Verizon, such as sales, marketing, or technical support. The governor wont be embracing the bill despised by landlords and supported by tenant advocates. The pool is getting a new liner, gutter and deck, along with new filtration systems. 74. Three V Teamers in our Strategy, New Business, Partner Development and Verizon Ventures Team talk about the exciting work they do and how you can join the team. Overview Overview 31k Reviews 1.8k Jobs 37k Salaries 4.9k Interviews 14k Benefits 221 Photos. While ZipRecruiter is seeing annual salaries as high as $78,500 and as low as $18,000, the majority of Work From Home Customer Service Representative Verizon salaries currently range between $25,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $64,500 annually across the United States. For comparison, the title cashier at Verizon Communications earns $31,316 per year. In 1997, Bell Atlantic expanded into New York and the New England states by merging with fellow Baby Bell NYNEX. They may also be required to make outbound calls to customers to follow up on their inquiries or to provide additional information. Why do people leave their jobs? The proxy must be sent to every shareholder in advance of the company's annual shareholders meeting. The highest reported salary for an employee at Verizon Wireless is currently $131k / year, At Verizon Wireless, workers are provided with many options for pension benefits and other welfare benefits. Coronavirus Tips Working and Protection, For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC. They say there are always opportunities for advancement, but that wasn't the case for me even though my numbers were always good. 77. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. Find your market worth with a report tailored to you, No results found. Verizon. Again, the pay was great, but it wasn't worth me losing my sanity. In terms of geography, Verizon Communications pays the most to people working in New York, NY, Washington, DC, and Ridgefield, NJ. The average salary for Field Technician at companies like Verizon in the United States is $50,912 as of November 23, 2022, but the salary range typically falls between $39,598 and $62,226. in Technical Product Owner, Anonymous This data can be used to improve customer satisfaction and loyalty by providing personalized solutions and tailored experiences. $163k Female. Applicants must also have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. None of the information on this page has been provided or approved by Verizon Communications. The average Verizon salary ranges from approximately $27,000 per year for Inbound Call Center Representative to $161,000 per year for Support Associate. Ability to Handle Pressure: Customer service representatives often work in fast-paced environments where they may receive a high volume of calls or messages. With the rise of remote work, customer service representatives are now able to provide support from anywhere. Hochul deflects when asked about 'good cause' eviction bill, Judge: Former coach's discrimination lawsuit against New York Giants and NFL can proceed, Supreme Court justices pour water on NYs push to save mob-busting seaport watchdog, NJ Legislature OKs bill to make landlords, sellers warn residents about past floods.