I am wondering why i have not received any benefits My effective date was 08/12/20 i have Please check on the website. Please be aware that it will take 3-4 business days for you to receive payment. Trying to contact customer service for one month to to fix something on my p u a applications for benefits cannot get through Im not receiving any benefits I need help, I havent received my 1099 in the mail. First they said it would be up Nov 1, then Nov 8, then Nov 17th. What more can I do? ET, 800-733-8387 If you need direct assistance, pleasecontact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday. Your Guide to Government With Gov2Go, you don't have to know which agency handles property assessments or vehicle registration. ET. Ive even tried the new live chat feature on their websitewhich doesnt work either bc it never connects you to anyone. Apply for VA health care, find out how to access services, and manage your health and benefits online. I deleted the app. ET, 877-345-8179 Call from Mexico: 01-800-681-8054. They wont respond to email either. 8:00 a.m. to 5:30 p.m. Got a letter in the mail to call my a certain day and time because it said it was an outstanding issue on my claim. The first 158.00..i have called that number and called and can not get noone on the phone. I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. Pulling issues faced by users like you is a good way to draw attention of Gov2Go to your problem using the strength of crowds. I need to recover my gov2go. Please note this is a private forum and not a govt. Ive been calling and calling to update my banking information and it will not let me so what do I need to do? Extra $300 Unemployment Benefits In Virginia: When Can You Expect The Payment? Is the idea to get people to abandon their seeking of benefits? ET My HealtheVet help desk 877-327-0022 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. I uploaded my W2 before the deadline ended and now its saying I didnt and it wont let me upload the document because its saying I missed the deadline when I absolutely did not. I can never get anyone on the line. For questions . The website has no answers! Now all of a sudden everytime I click on my gov2go app to file, it states SORRY YOU HAVE NO MORE WEEKS TO FILE so if you or someone could lead me in the right direction then I would highly appreciate it. Call Toll-Free: 888-379-2546 Our service is unaffiliated and thus can compare plans across many providers Please refer to the Landlord User Guideto submit a complete application. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I am in need of assistance with my VEC account and I have been calling the customer service number for like weeks now and to no avail I can never ever get thru for someone to take my call. I have the correct # now but of course cant get through to anyone to reset it. 9:00 a.m. to 9:00 p.m. I understand you have more claims filed like in a 6 yr period and are trying to catch up. The only option is online chat at vec.Virginia.gov/benefits-path This is directly from talking with 2 live people who said they couldnt help with why payments stopped, Cant get any help since July 2020. Have called over 100 times, always busy. Please consider the option of visiting an office if safe and feasible. I need help!! At least add a few updates. Hi, i am calling to check the money status but I wasnt be able to get to the representative. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. How do I get someone to cancel my claim? This is the worst system I have ever dealt with. I could hear 3 voices having a conversation and they were using curse words more reason for me to believe I was just scammed out of my personal information. I would have similarly expected to receive the 1099 at this mailing address. The Gov2Go Weekly Claims function for PUA is now available. I did everything I was supposed to and vrs accepted claims. email and/or phone number) so tenants will be notified to complete their portion of the application. Obviously cant get through to anyone over the phone and Ive scoured the internet to no avail. Need Duplicate case file deleted. They just re-opened a claim I filed Feb. 15; it was closed due to the VEC's errors. I was working in VA but due to Covid I lost my job and was homeless had to move back to my hometown CA where Ive been applying for edd in but CA didnt tell me I needed to file in VA UNTIL THE 5th time I applied its been over a year dealing with CA but since CA told me to contact VA I havent been able to . I get the message you claim cannot be processed due to an outstanding issue. But there is no place to change email settings. Although I changed it online the payments are being rejected this is so frustrating. Hours: Monday through Friday, How hard is that? I couldnt get a live person on the phone and I been calling two weeks. ET eBenefits technical support 800-983-0937 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. 7:30 a.m. to 7:00 p.m. What should I do now??? The minlings hired can only stick to a script they know and cannot think for themselves. For example, if your address is 123 Main St, Apt A, Norfolk, Virginia 23510 you should enter it as: Address line 1 . I have been trying to talk to someone on every number listed for vec for past 3 months, and have only gotten through to each a couple times. Please monitor your email for Gov2Go communications to ensure your application has not been returned to you for missing/incorrect information. Please send an email immediately documenting the situation with details. Ive received a UI Billing Statement from VEC saying I owe them money due to overpayment. No one live answers. I could hear them perfectly and it didnt sound like a professional place of work. I made a appointment with VEC over the phone and never got a call. This makes no sense to me because I have never received unemployment since my first filing in March 2020. Hello I really need help no answer I want today to vec Office they not open yet and they did not answer any call I need did they do this by purpose I dont think they busy like that because Ive been calling for 2 weeks every day!!!? You are providing false info to people. The latest impediment, and there have been many, is the failure of the Self Service portal to validate my identity. I missed the cut of dates by a week to get in on this lawsuit. I have sat on the phone for 4 hours a day pressing redial trying to get through to VA unemployment. We should make clear that the only time funds would be sent by mail is at the request of the landlord. I took two weeks to file my initial claim because the representatives via phone could not verify me because they didnt have my last employer even though I faxed my W-2 over to the 2 fax numbers they gave me. Even then I get different answers from each rep I speak too. Dont give up & keep in mind these agencies are chronically underfunded which means they do not have enough staff to help people. Never received and payments as of yet. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). Disgusting the way you all treat your citizens. Please ask your husband to consider the option of visiting an office in the vicinity if safe and feasible. Can I please get a phone number or email address that actually works in order to get my new PIN? The user name and password are correct but the log in button does not take it. I have been trying to log on and no matter what time of day or day I did this, it still did not work! A: Yes. Do you know what the best way to follow up? This is the website you should be using https://www.vec.virginia.gov/unemployed. 8:00 a.m. to 7:00 p.m. Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. Bin, When i was filing my account out i didnt have a email at first so i used my friends but i have a email now an need it switched to [emailprotected]. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development. ET, 855-829-6636 hello, answer my email please im getting frustrated here. If you are new to the Virginia Rent Relief Program and have not been awarded assistance prior to Dec. 1, 2021, visit Gov2Goon your computer or download the Gov2Go app on your smartphone. 8:00 a.m. to 10:00 p.m. I am trying to be patient but at this point its just unreasonable. Contact your local state representative and ask them to reach out to unemployment in your behalf and have them contact you. I havent received my extra 300.00 weekly and I dont know why. I know 4 people that the VEC did not show their last employer accurately. Please login. Gov2go says I don't have money yet I do how do I file my weekly benefits, The people who offered me a job are no longer working there, so how do I fill out the form that is required by you. Federal government websites often end in .gov or .mil. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); 2023 File Unemployment. This entire system is a joke. Looking for direction on how to get tax withholding corrected, I am almost done with everything!!!! This site is privately owned and is not affiliated with any government agency. When creating an account in the Gov2Go system, applicants may enter their bank account and routing information. I had to cash out my 401K just to pay bills. Do not panic. To the email settings. I have mailed paperwork and still havent heard anything. I filed my unemployment claim in Aug 10 2020 and cannot get any help with why it is taking so long. Got two email responses that had zero to do with my issue. I lost my job while I was under doctors order to quarantine due to my severe illness I had. This is a private forum and we do not have access to your claim. Then when I was finally able to access it, I was told a deadline had passed. What do you do then? I went over and closed the claim in DC. I call the customer service number, but it doesnt even give me the option to wait for an operator. Please keep following up. Is there somewhere online that I can retrieve and print those forms, to retrieve benefit weeks since February? WE ARE GOING HUNGRY. But this is ridiculous 3 months and I cannot get ahold of anyone to answer any question. I have been told when they do finally process the W-2 I will have to refile my initial claim as the deadline will have expired and they acknowledged this through no fault of my own. Being told there is no way to fix it and it was money my family desperately needed. How am I supposed to submit information that is required by the gov. An official website of the United States government Here's how you know Please check the status online. All landlords, regardless of how an application is submitted, are required to use the Virginia W-9. Please login to access payment details. When I call the automated check claim it says mine expired. To sign up for Direct Deposit click here. No offices in the alexandria fairfax area are open. how do I file? You can do so online without anybodys help. Hi and how are you I was wondering when will I receive my benefits, My phone is damage I can't get into it I need to file and using my husband phone plz help 540-728-7809, My phone is damage I can't get into it I need to file and using my husband phone plz help, I recently lost access to my email account ahlynico4315 at gmail.com. Pre-Democrats: I got my checks and could always reach someone. You are a BOT..just tell the people the truth on how much of a scam this is and people are being lied to and wont receive THEIR benefits. Saying I have outstanding issue. There is just no way I have found including written a letter..if you have any idea please let me know. ET, 888-820-1756 I was claiming in DC but after filling for an extension and waiting 11 weeks they told me I am ineligible because I did a tiny bit of work in VA and should claim there. The biggest thing is when you have a problem you cant get in to see whats wrong. NO RESPONSE. What do I do? My wife thought she was logged into her account but she was logged into mine and now her social security number is on my account and I cant file how do I change this, I been trying to create a gov2go account but it keeps telling me I can't what's the problem, it will say unable to create account try back later/ tell me what's the problem, By Embarrassed Fellow Human 8:00 a.m. to 4:30 p.m. 8:00 a.m. to 7:00 p.m. Once approved, funds will be transferred electronically within 1-4 business days, depending on the bank. I never got a pin number either. Ive been trying to call the 800 number and all it does it hang up. We may have to go to court, I assume is next step? Everything I call in can never talk to anyone except on Mondays when I file my continued week and they tell me they cant see any other information. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. Should I wait it out, or keep calling? Required fields are marked *. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. So frustrating! However, if a tenant is deemed eligible and submits an application, their landlord will receive updates on the application status via email. Virginia's 4pm Burning Law Now in Effect. You will not be able to claim retrospectively. Ive spoken to the Governors office and was told VEC would reach out within 10days. How am I supposed to solve this problem if I cant get ahold of anyone. Please help, How do I report my card never recievedI've been claiming weeks but still no card, I need help uploading my w2 forms for lost wages. This is very frustrating and inefficient as to why it is causing this! I then tried Tuesday am to log in and was told I already had an account. They confirmed their page is fine, is not in process of being discontinued and they had never heard of this. Q: Will there be any changes to how I file a new claim? ET VA health benefits hotline 877-222-8387 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. I logged into my unemployment account & found the form but it asked me for a pin I never received. I have an online account and its not available. I did make an appointment for an agent to call me but its 2 weeks from now. Tell the agent that you want a language interpreter to join the call. ET, and Heres the link https://www.vec.virginia.gov/unemployed. any help would be greatly appreciated! could not pay any bills at all for the second month in a row and i am at the end of the road. Am I disqualified for claims if Im unable to work and who can I speak with to fix the problem. Thats why SO many people need to speak with a human who knows what theyre talking about. Unemployment Benefits Exhausted. I need answers and my benefits that I should have already had months ago, especially since working isnt an option since my kids are doing virtual schooling. Im unable to work for medical reasons. But now it's your turn to connect with us. Have you received anything yet? SNAP provides a monthly benefit to households through an Electronic Benefits Card (EBT) to . I was told by a rep this is a recurring issue. The squeaky wheel gets the grease. All the parameters are extremely narrow and if your issue doesnt fall exactly into them youre basically screwed. why is this happening? You can use the Resources or FAQs section of the website. I have filed my benefits for the last 4 weeks and have never received my money. ET, 800-827-0648 A utility bill really, they already had a W-2. I have no gotten any responses from anyone even after multiple attempts. Landlords will not receive notification if their tenant is ineligible as applicants cannot submit an application if they are deemed ineligible during the screening process. There should be an option to reset it online. No answers no help. Hours:Monday through Friday, Of the app it would be beneficial if we could upload documents to ui. The main problem now, slots are going fast! We should be able to edit the email receiving address. No. I was approved for the PEUC 2021 in late March and began filing my weekly claims, I was able to file for weeks at a time until my B.Y.E. Forgot User ID? There will be barely any customer support. 8:00 a.m. to 8:00 p.m. Im a single dad and this is a dire situation. I havent gotten a penny yet! I need my 1099 to do my taxes and when I have been able to get on, it kicks me out, says cant confirm my digital identity even after I set up the login information and account in the new CSS online!!! You can continue chasing the office/check your status online at regular intervals until payments normalize. 800-827-1000 Hours: Monday through Friday, 8:00 a.m. to 9:00 p.m. Your email address will not be published. Then they give you another number, which guess what..its another dead end and you will most likely be hung up on by a machine. Jeff, do you know anything about Gov2go. The VEC now knows its system is so broken they are referring benefit seekers to charities because they know that the system the seekers paid into will not work. I have called the 1800 number for the VEC..its a non working number. There are NO answers to much of anything on their websiteespecially anything related to your personal claim status. I am leaving to the Bahamas tomorrow and have my results but need an official document to attach to my passport so I am let in to the country. Like a personal assistant for government, Gov2Go carefully gathers and presents all the information you need to take timely action. I have the same problem. Please contact your adjudicator to see the best way out of this. the website require pin to get the 1099G. I cant get through to customer service for this. And now I cant even file my PUA weekly claims. Sam, my husband HAS been following the website instructions and it refers him to the same phone number but none of the options allow him tostay in a que. All I get when I call are auto choices and none of them address my issue or a way to connect with a live person. The portal error message reads: We are unable to verify your digital identity. The penalty of not doing whatever it is they wanted might be as harsh as having to pay back all the aid given this year. I have emailed hundreds of times as well. I am desperate. Please follow up. Cant confirm digital identity?!?!?!?? For this reason I called to certify LAW and did not understand the first question and answered it wrong so now I'm out the extra $300 a week. Wage Occupational Wage Rates for 2019 Virginia 0 10k 20k 30k 40k 50k. Very sad and frustrating!!! Would appreciate information on this matter The Unemployment Office might be inundated with pending requests. Hey Sam, I called the Secretary of State office tasked with elections. Hours: Monday through Friday, Information Accessibility Services for Employers I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. ET, 888-385-0235 How are we to get help if we cant get anyone on the line. I have called.mutliple times daily for a month and left messages, nothing. 8:00 a.m. to 7:30 p.m. Oh, they did send me an email the other day telling me to login for my 1099 for taxes yeah that would be fine if the damn site worked! ET, 800-697-6947 Social care is provided in multiple languages, including Japanese. But, as we know, it is nearly impossible to get through to customer service. We offertranslator services in nearly 200 languages. They say they are overworkedpsshhh. Hours: Monday through Friday, ET, and 877-827-3702 For non-English speakers:Select 0 to connect to a call center agent. VEC claiment site has been down since beginning of November. After creating an account (email and password only), you will be prompted to select your company from a pre-populated list provided by Virginia Housing. I TRIED TO FILE ON SUNDAY AND THERE WAS NO LINK FOR WEEK ENDING DECEMBER 20. Seriously what am I supposed to do? This is happening to me now, what did you do for get through? If I lose my house over this I WILL mass tort sue. But, as we know, it is nearly impossible to get through to customer service. Please help!!! It's a smart app that reminds you what's due and helps you take care of it. 8:00 a.m. to 6:00 p.m. I finally through to a rep who is mailing me the forms for the missing weeks. Please continue chasing the office/check your status online at regular intervals until payments normalize. Landlords will provide their tenants contact information (i.e. Please continue chasing the office/check your status online at regular intervals. You may contact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday to receive direct assistance. Why dont you consider calling the Claims Center and talking the issue with a representative? I have now scheduled another appointment. Getting in touch with any actual human is near impossible. Can someone please tell me how to get to a Live Repressive on the phone @ the customer care center because I call all day everyday and it always says due to unprecedented call volume all representatives are busy call back later and hangs up. I cant access it in the gov2go web site Bc I thought it was a pin I had created originally on the other website. This is a freaking joke! please help. Calling 4 days in a row now. I did and it never sent me a link to establish a password as it promised. What do ya think? ET, 800-827-1000 It should be available for download from the departments website. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. This is insane. In this day in age with chat features, email, etc, there has GOT to be another way. A tenant must submit an online application via Gov2Go with their appropriate supporting income documentation (this documentation will vary applicant-to-applicant). 8:00 a.m. to 8:00 p.m. Then if you are one of the lucky ones, who actually makes contact with a human, they tell you there is nothing they can do, or that they are unable to access your account. Please allow one week before calling to check on the status of your payment. Contact Virginia.gov They told me to call so I dont loose the 11 weeks. Is there somewhere online I can obtain forms to get benefits for previous weeks? I am trying to file and fill in all my info needed for me to complete my PUA but the app/website keeps saying Invalid this is utterly unacceptable and I cannot get in touch with anybody on the phone to help me solve this issue. I can understand your situation. Ever since Biden has been in office and they changed the system it is completely broken. Hours: Monday through Friday, If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). Its been 4 weeks now. They all should be ashamed of them selves. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. The Unemployment Office might be inundated with pending requests. My UC office is closed to public and I have been calling customer service for 4 weeks now because there is a issue with my claim and havent received a check since then. The state of the VEC, its processes and support is cruel and unjust. Havent got my PUA payments in 3 weeks. I just went through this but I just found out about it and was too late.. had to reapply. I was just informed that there is a technical error and that it is being worked on. A appointment with VEC over the phone, email, etc, there has got to be patient but this! Virginia: when can you Expect the payment apply for VA health benefits hotline 877-222-8387 hours: Monday Friday! Contact Virginia.gov they told me to call so I dont know why Self.?!?!? to VA unemployment help, and manage health! Is now available my new pin doctors order to quarantine due to Governors... Benefits my effective date was gov2go va customer service number I have the correct # now but of course cant get to. Being worked on even give me the gov2go va customer service number to wait for an agent to call the 800 and. 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