Paul answered all my questions and more. Price and other details may vary based on product size and color. It certainly was a pleasure to come to know him. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. This is even if your desired temperature has been reached. Better Living with Air & More stands behind every product they sell. Well I was certainly wrongI talked to the owner! I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. After cooling down the fan heater within a few minutes, the heater will automatically shut off. Run 2 minutes and heard 3 beeps. They got my heater back up and running with no problem Go see Paul he will help you out. AirNmore is customer service focused. Scott White 13:54 16 Jan 20 Highly recommend. It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. He explained why the machine did that and solved my problem at no change. Be the first to answer 8/29/2013 5:02:30 AM EDENPURE GEN4. To ensure you get the best. She had very specific requirements from her last heater. I get so stressed trying to fix something as it is a low skill on my totem pole. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. AirNmore is customer service focused. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Thanks. He knows what he is doing. Hopefully, your heater beeping issue will be solved. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. To solve the heaters auto shut-off and 3 times beeping problems, you need to reset your Edenpure heater. Then, again plug the power cord into the wall outlet & try to operate your heater. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. Awesome customer service, friendly, knowleageable and a great American! Contacted Paul to assist me with the process. Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. We have also been servicing EdenPURE heaters for over 10 years. Paul went above &beyond to help me with my heater professional & courteous. He always gets right back to you and is very knowledgeable. I will always come back. Mike Moren 20:05 17 Feb 19 I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. I want thank him for his assistance in helping me. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. Joseph Commero 04:38 04 Dec 19 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. Im getting about 50 volt at all elements. The parts were perfect and came here in a timely fashion. It is lovely here in Kansas today. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. I emailed Paul and he emailed back quickly and asked me to give him a call. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. EdenPURE Infrared Fireplace XL Model A5902. Any suggestions on what to do next. I highly recommend! This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . He was very friendly, obliging & was willing to help me without any reservations or demands. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Add the optional air purification kit to clean the air moving throughout your room. Not compatible with other Trusted Comfort Models. See All Reviews Write a review setTimeout(function() { var script = document.createElement('script'); script.async = true; script.src = '?cf_action=grp_auto_save&place_id=ChIJ5wc6sXBP3YkRpxq6NFfhF9E&min_filter=4&reviews_lang=&ver=' + new Date().getTime(); var firstScript = document.getElementsByTagName('script')[0]; firstScript.parentNode.insertBefore(script, firstScript);}, 2000); Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? To reset, unplug the power for 30 minutes. If the heater has been stored in a cold environment, you should bring the heater inside to warm up for at least 1 hour before operating. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. I highly recommend! Yet, I was still very apprehensive. He was right. Is this enough? Aaron Hawkins 19:08 10 Dec 20 I've NEVER had the owner of a well established business actually call me back and give me direct answers. Christina Johnson 16:55 18 Dec 18 I ordered heating elements through Amazon, but sent from AirNmore. Dimensions: 12" X 9 3/4" X 1/16", EdenPURE Cloth Filter . For under $100, you can buy a better-looking, better-built heater that will serve your needs for years to come. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." dean kopp 23:21 05 Apr 18 Alaina Oleston 15:41 14 Jul 16 Better Living with Air & More stands behind every product they sell. Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. & Mrs. Joseph C Commero. Reviewed on Feb 4, 2023. Besides, check if your heater unit is plugged into a reliable and operating electrical outlet. GEN4 covers up to 1,000 sq. It was Sunday afternoon and I called the 800 number thinking there would be no one to answer. I have placed an order and feel great about the product my mom will be using. I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. I was so impressed with his wildness to help me. After getting it back together it would run and stop after 6 minutes . He gave me tips to try before trying to sell me any parts. Google Rating 4.9 AirNmore 4.9 Mary Pierce 22:47 06 Feb 23 Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. I desperately needed to fix my EdenPure Gen 4 heater. I picked Paul's contact details from internet. It certainly was a pleasure to come to know him. 800.707.8725 Replacement Heat Sensor For EdenPURE GEN 4 and US 1000 Heaters. Awesome customer service, friendly, knowleageable and a great American! Gale Friend 541 944 0793 thank you can help me. Very frustrating. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Thanks so very much! A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Chad M 21:39 11 Jan 22 Paul has helped me out with 2 different heaters. Bob Villa backs it. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . After a period of time looking on many sites I found Airnmore thank goodness. Edenpure heaters major issues and their simple solutions are: The Edenpure heater operates best below 75 degrees temperature. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. Royal Kennedy 22:22 01 Dec 19 Excellent & helpful service . This year we turned it on and it will not heat. I had some trouble installing them just because I couldn't remember the wiring, the cards that you sent were very helpful, also the personal service that you provided on the phone was excellent and helped me find the true problem that I had. 0 answers. only 9 months old filter cleaned never was dirty. Contacted Paul to assist me with the process. EdenPURE 6 Air Purifier Model A4647 Paul is extremely knowledgeable, helpful and a pleasure to deal with. Find many great new & used options and get the best deals for EdenPURE GEN4 A4643/RTL Quartz Infrared Portable Heater at the best online prices at eBay! The problem is your Edenpure gets power; it turns on, but its fan is not running. Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. I recommend his services without reservation. myusagym app EdenPURE GEN 3 1000 Parts List Model Numbers: A3705 A4136 A4136/RTL Below you will find a complete selection of EdenPURE GEN 3 Heater Parts. Take the time to verify the correct Model Number on your unit located on the back of the machine. Gen4 edenpure heater turns on runs for short time 2 minutes & shuts off. Your unit is likely blowing cold air for the following reasons: To fix the above troubles, first, turn off your heater and then follow the effective ways below: Another major problem is that your Edenpure heater beeps 3 times after heating the power button, and then it stops working. I ordered heating elements through Amazon, but sent from AirNmore. Paul was great in getting me the right parts with the right (improved) connectors. We don't need no stinking snow. . Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. Well, as the thermostat setting is high, to solve the issue, clean the dirty filter to operate the heater perfectly. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . It is lovely here in Kansas today. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. The fans motor or bearing is making excessive noise, Heating elements malfunction, and their improper connections or wiring, Inspect the fan and ensure that it is spinning freely, Make sure the fans motor or bearing is not generating excessive noise. Eden Pure could not help me. Then plug the unit back & check whether it is working or not. He explained why the machine did that and solved my problem at no change. Very satisfying experience: Paul was very helpful, honest and professional. Any suggestions? He gave me tips to try before trying to sell me any parts. AirNMore is a breath of fresh air. I am astounded at the amazing customer service. Unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. Excellent e-mail communication and follow-up throughout. Shop products from small business brands sold in Amazons store. Make sure the power outlet you are attempting to plug your EdenPURE GEN4 A4428 heater in to is truly supplying power. All Right Reserved by FIREPLACEHUBS. This product is certified by Amazon to work with Alexa. To solve the issue, first, unplug the unit and then shake the unit forth & back. I then tested all new and old heating elements for continuity, and they all had continuity. Only Compatible with: EdenPURE RPE1500A5093 and EdenPURE EdenPURE Part - PC Control Board Front Control Panel Cover EdenPURE Heaters Quartz Infrared . They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). I bought from him because he was so helpful! A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. Compatible with Models:EdenPURE Signature Elite, EdenPURE Part - Humidifier Bottle and Cap - A5037/RPCompatible with Models:EdenPURE Signature Elite, EdenPURE Replacement Part - Remote Control - A4511Compatible with Models:GEN 4 Model 4428/RTL, EdenPURE Replacement Part - HEPA Filter - A5248Compatible with Models:EdenPURE GEN 2 This includes Edenpure itself. Paul answered all my questions and more. Save: $ 75.00. $173. Just Brilliant!! Very frustrating. You can purchase replacement heating elements for your GEN4 from AirNmore by visiting our US001 Sylvania Heater Bulbs, Set of 3 Bulbs product page. Highly recommend. my eden pure gen 4 was new in box and stored for 10 yrs. You may encounter it for the following reasons: If you notice your Edenpure heaters fan is making noise, you should immediately do the following to fix it: Your Edenpure heater is blowing cold air because it is not functioning properly or operating correctly. Then plug in the power again (Which will reset the internal sensors) & try to operate your heater. it started and run perfict for one day. Thank you, Paul! I would have preferred more packing around that little circuit board but that is my only complaint. You should also check the outlet into which it is plugged. 1,113 satisfied customers. McIntosh, MN 56556. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! Overheat protection - sensor will shut off heater if it reaches an excessive heat level. I called AirNmore spoke to Paul and he was very happy to help me with my problem. Sold out. I am astounded at the amazing customer service. Your heater is a new one but it was stored for 10 years. Therefore, the time needed to heat the room will take much longer. I'm very thankful and highly recommend AirNmore. That was the problem before. We don't need no stinking snow. Excellent & helpful service . If it doesnt work, take help from the Edenpure customer support center. The rear product label located on the back of the heater will help you verify your model number. To fix the sound issue, lubricate the blower fan motor & make sure the fan belt is not wearing down Or misaligned. This EdenPure can heat up to a 1,000-square-foot area, claims the manufacturer, is equipped with a 100-inch, 14-gauge extension cord, and is backed by a 60-day guarantee and a three-year. I would definitely recommend Paul to Eden Pure owners. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. Would recommend to anyone. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. Thanks so very much! Thank you very much Paul for all of your assistance. I bought from him because he was so helpful! My main concern was for safety. This product can be controlled with your voice through Alexa-enabled devices such as Amazon Echo and Amazon Tap. I highly recommend! EdenPURE Parts Store ~ McIntosh Hardware. The parts were perfect and came here in a timely fashion. I highly recommend his company. Heat sensor and circuit board were needed. Carol Porter 22:03 16 Jul 20 Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. PETER DELVAGLIO 01:45 25 Mar 20 I emailed Paul and he emailed back quickly and asked me to give him a call. If you have any questions, please call us at800-707-8725. does not include entire front cover) Mike Moren 20:05 17 Feb 19 I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). Plastic compression clip used to secure power cord where it enters the back of the unit. 26099 350th ST SE. dean kopp 23:21 05 Apr 18 Alaina Oleston 15:41 14 Jul 16 Better Living with Air & More stands behind every product they sell. I picked Paul's contact details from internet. Sandra. portable . 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. The EdenPure GEN21 Infrared Heater and Cooler is the next generation of the EdenPURE Wall-Hugger with latest technology, safety and comfort features incorporated to provide you with greater comfort, more savings and years of reliability. info@airnmore.com, Copyright 2021 Better Living with Air & More. Aaron Hawkins 19:08 10 Dec 20 I've NEVER had the owner of a well established business actually call me back and give me direct answers. Would recommend to anyone. I would definitely recommend Paul to Eden Pure owners. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. Thermostat: Range 50 to 90 Degrees; Push Button Controls; IR Remote; Heats Up To 1000 Square Feet; Caster Wheels; Washable Lifetime Filter . The EdenPURE portable electric heater is a scam by my count. It certainly was a pleasure to come to know him. 800.707.8725 We have also been servicing EdenPURE heaters for over 10 years. does not include entire front cover) Paul answered all my questions and more. Stand the unit upright in case of a tripped unit. EdenPURE GEN4 Infrared Portable Heater A4643 Overview - YouTube 0:00 / 1:26 Intro EdenPURE GEN4 Infrared Portable Heater A4643 Overview Abt Electronics 147K subscribers Subscribe 22K views 7. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. Ft. Modular design . I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). This includes Edenpure itself. But I got that heater working, I am warm, and Paul helped me. We have also been servicing EdenPURE heaters for over 10 years. Utmost professionalism and truly great customer service. He explained why the machine did that and solved my problem at no change. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. After getting it back together it would run and stop after 6 minutes . James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. I get so stressed trying to fix something as it is a low skill on my totem pole. Can you help me, or do I need to send it for repair ? I called because I thought I needed a replacement part. First, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. Clean filter, advised to replace heat sensor, due to fact it will come on & immediatley cut off. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. AirNMore is a breath of fresh air. I have replaced all elements. She had very specific requirements from her last heater. If you experience your Edenpure heater is producing no heat, limited heat, or the fan not heating at all, be sure that the following factors are creating troubles: If your Edenpure heater goes through all of the above problems, you should follow easy solving ways below: Edenpure heater overheating is another aspect of the temperature issue. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. Would definitely recommend AirNmore to anyone with portable heater problems. When does that EVER happen? Also, replace the excessively whitened wire insulation and defective thermostat. Mechanic II. Anne Ohanrahan 18:28 18 Dec 20 I desperately needed to fix my EdenPure Gen 4 heater. Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. PATENT PENDING. To fix your Edenpure beeping issue, reset your heater. The main reasons behind it are: Solve your Edenpure heaters no-power issue following the fixing ways below: Depending on the temperature issues, your heater may go through two types of troubles. Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. An example of this can be found at the bottom of this page. Thank you, Paul! EdenPure heaters are designed to operate at temperatures of less than 75 degrees F, so if your heater won't turn on, it may be because the room is too warm. He suggested a clever, no-cost simple fix and it worked great! It is lovely here in Kansas today. Paul has helped me out with 2 different heaters. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. AirNMore is a breath of fresh air. Eden Pure could not help me. EdenPURE Gen4 1000. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. heat setting). EdenPURE Wall Hugger Joseph Commero 04:38 04 Dec 19 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. ann simmons 23:05 21 Nov 19 I made two calls to them. He was very friendly, obliging & was willing to help me without any reservations or demands. These extensions can reduce the power that the heater unit receives. Dimensions: 12" X 9 3/4" X 1/32", EdenPURE HEPA Filter Instead, AirNMore suggested I press a certain button and the error message went away. Excellent video to show me how to install the parts. Continue being a Good Samaritan!!! Paul is very knowledgeable and made sure I had the right part I needed. Phone: 877-887-0216. edenpurepartsstore@gmail.com. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. Would recommend to anyone. Ensure the thermostat clicks at your desirable temperature. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. heat setting). I did so and explained the problem I had with an Edenpure Gen 4 USA heater. See All Reviews Write a review setTimeout(function() { var script = document.createElement('script'); script.async = true; script.src = '?cf_action=grp_auto_save&place_id=ChIJ5wc6sXBP3YkRpxq6NFfhF9E&min_filter=4&reviews_lang=&ver=' + new Date().getTime(); var firstScript = document.getElementsByTagName('script')[0]; firstScript.parentNode.insertBefore(script, firstScript);}, 2000); Thank you so much and I will recommend you to anybody that needs your services, again great job! He and his wife were super nice and very knowledgeable about heater problem. He demoed a heater, answered questions, has been in this Biz over 20 yrs. He demoed a heater, answered questions, has been in this Biz over 20 yrs. Stay at this 5-star luxury hotel in Strasbourg. Customer: Electric 2012 JA: How long. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . I would have preferred more packing around that little circuit board but that is my only complaint. Does the Edenpure Gen 4 have a high limit cut out. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. But if it wont shut off and run for hours, you should do the following to fix it. The necessary part required to get the older model heater operatonal helpful in guiding me through the repair my... Afternoon and i wish there are many like him and edenpure gen 4 thermostat world certainly will be using Paul! To share his expertise with you should do the following to fix it that is efficient, knowledgeable and to. To work with Alexa be solved james Sherratt 13:45 29 Apr 18 it was stored for years! Guy and i wish there are many like him and the world certainly will be better... 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