Car has 104,000 and these are fully contained cases so you can-t change the oil-. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. . 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. Some 2016 Cherokee owners have reported experiencing major mechanical issues at around 85,000 miles, including camshaft and transmission failure and engine seizing. Driving with a failed power transfer unit is dangerous. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. Service 4WD light came on due to bd power transfer unit. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. The car has not been inspected yet. Jeep mentioned a 4,000-mile oil change interval in the owners manual. Please also check out the The vehicle was not repaired. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. It is now two months later and the part is still not available. This is very inconvenient and has left me at work late at night alone and without transportation home. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Curious how the 2016 Cherokee compares to other years? Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. Hello human, I am a GPT3 powered AI chat bot. How Long will a 2016 Jeep Cherokee Last? If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. The Bluetooth goes off and on whenever it feels like it. Learn more about our writers on our about us page. The recall began on June 30, 2016. The contact owns a 2016 Jeep Cherokee. The contact owns 2016 Jeep Cherokee. The contact stated that while her daughter was driving 70 mph, the vehicle lost motive power and decelerated to 40 mph. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. NO FORUM HOMEPAGES. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. Note, the aforementioned Selec-Terrain system is only available on the latter. 2016 Jeep Cherokee. When this happens, the engine will not allow the vehicle to be started. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. We would like consideration for a refund of the $1620. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. Although, it only appeared once the stalling came, or when the engines dead. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. Example: "Bad Brakes", "Toyota Recall", etc. I am driving the vehicle and the Bell sounds at interval saying to service 4 wheel drive and that it is not available. The failure mileage was approximately 61,000. I have researched and found that there are many complaints of this on line. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. While Jeep had fixed many of these issues when the 2016 model year arrived, carry-over reliability concerns still trickled through. We and our partners share information on your use of this website to help improve your experience. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Remedy Available She lives about 300 km frm us. Service shifter warning comes on and locks so you can't see your display possible transmission emergency if car shifts while at high speeds. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. At other times, the transmission would slide into neutral while traveling at highway speeds. Jeep Cherokee Problems: The FCA bulletin 18-034-14 covers the problem with an oil pressure sensor that can trigger the Check Engine light with the trouble code P0520. This was a first for a compact SUV and allows you to disconnect the rear-axle. The failure mileage was approximately 157,000. The manufacturer was not notified of the failure. The vehicle can not be jump-started either. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. But when I took it to the dealership they said I don't have any recalls on my truck. The contact owns a 2017 Jeep Cherokee. Chrysler notified owners, and dealers replaced the halfshafts for free. Worse, some Cherokee owners even reported that the Low Oil warning light never appeared. These tools have been tried and tested by our team, they are ideal for fixing your car at home. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. There is current safety recall by NHTSA 20v343 that applies to 2014-2017 Jeep Cherokee that applies to my car but does not shows up on the Jeep data base. Power transfer unit (PTU) grinding at low gear. However, according to them and Jeep, there is no recall on my vehicle. It quickly breaks down. They remain in production today, so are they reliable, at least? Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Auto Repairs Are EXPENSIVE My power transfer unit needs replaced at 39554 miles. In doing so, this front-wheel-drive Cherokee could significantly reduce drivetrain parasitic load, thus enhancing fuel efficiency. The vehicle wear and tear is bad. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. It seems that oil in the electronics could start a fire. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. The vehicle transmission began making noises over the weekend related to the PTU. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Owners may contact Chrysler's customer service at 1-800-853-1403. Great car, worst rip-off dealer service I have ever encountered. Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. My service 4wd light came on which alerted me of the problem. 3,000 past power train warranty. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. Pull over, stopped on hill. 2 v6 service 4wd light comes on at 63,000 miles. We use cookies to analyze & improve your experience, & to personalize content and ads. The vehicle transmission began making noises over the weekend related to the ptu. Jeep Cherokee all around middle of the road. I took it to a mechanic, who was unable to determine what the problem could be. The ptu is an important element of the all-wheel-drive system. 2. Not safe at all. . QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. It is now two months later and the part is still not available. Or, theyre sometimes called the piston rings. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. The manufacturer was notified of the failure but offered no assistance, a dealer had yet to be notified of the failure. Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. The contact owns a 2016 Jeep Cherokee. Jeep is known for producing safe, reliable vehicles. Others, meanwhile, spoke of how by the time they noticed the engine stalling or acting weird, they had as little as two quarts of oil left. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. Ptu replace with only 63,000 miles? statistics and reliability analysis of the 2016 Jeep Cherokee, Automatic Transmission Control Module problems, Automatic Transmission Gear Indicator problems. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. But with huge stacks of 2016 Jeep Cherokee problems, could this prove that not all Cherokee are as dependable? 2022, CarProblemZoo.com All rights reserved. Driveline components should be expected to last longer than 60k miles without catastrophic failures. I took it to a dealer ship, and they confirmed this. In the next 12 mos, assuming typical miles & conditions. The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. Just be sure to check the oil levels now and then, and keep it topped up. The car really should come standard with more power. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. With so many PTUs failing, how can there not be an extended warranty/recall on this part. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. There are never any apparent symptoms before nor during the appearance of the warning. For the most part, it is a great car to drive in. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. The solution was a simple software update. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. My Jeep Cherokee is a 2016. This repair was quoted just under $3,000. On her way here afew weeks ago the Service 4WD light came on. Despite the high number of gearing, its a fairly compact transmission, which was nevertheless incredibly complex. Average repair cost is $3,630 at 45,400 miles. No warning light was illuminated. The PTU failed in my 2016 Jeep Cherokee. PTU was replaced. However, my VIN number was not included in those recalled by Chrysler. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. Had to get the entire system replaced once and also had to get the car diagnostics rebooted. Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. The 2016 Cherokees 2.4L Tigershark engine reportedly burns a quart of oil every 1,000 miles. The transmission failed at highway speed, there was no acceleration. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. The contact owns a 2016 Jeep Cherokee. My power transfer unit needs replaced at 39554 miles. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. The contact stated that the transmission warning light was illuminated. Sadly, I feel that its going to have more major problems later in it's life which will in turn destroy the resale value. Great amenities come with costly maintenance and low power. 2022 Jeep Cherokee; We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. The 3rd- and 4th-generation were non-existent here. Bump the Cherokee problem graphs up another notch. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. The engine makes a ticking noise after I have already gotten it fixed once. 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