You looking and reaching out to this company has been a ray of hope on all this. It is an expensive extension, but it is not mandatory. We have been asked if we will be supplying the binders for these collections currently we are still waiting on confirmation on if and how these will be offered. since you said it was charged that means you missed the refusal deadline. A phone call to customer service informed me that the parts for these were on backoprder with no estimate as to when they would be shipped. if you do not see info on your model at the partworks site leave a note there and the owner of the site might look into it. Eventually I requested a refund & was told to return my printer so that it could be checked at the factory who would repair & test and return it to me once any issues that I had resolved or a replacement sent out to me. How do I get a subscription for the db5 model? Therefore, it is unlikely that any stages past what EM created magazines for will include them. Eaglemoss charged me for some issues that were never shipped, can you ship them for me free of charge? Hello James, In Japan they never had any problems (as far as I know). 1:8 BACK TO THE FUTURE DELOREAN EAGLEMOSS TRAIN TRACK SET & MORE! Ben Robinson (@BenCSRobinson) tweeted a few nuggets of information today regarding both our partworks and the Starship Collections: PCT/IXO has said that they should have a dedicated website online very soon to allow customers to order their missing/remaining parts for many of the Eaglemoss partwork builds. You should share your information with IXO, not me. Then, in January 2023,Fanhomeresumed the subscription service. Payment 59.99 GBP Please help as I keep being told I was on the waiting list at eaglemoss but Im unsure if I ever was. If they would have disclosed this to Fanhome they could have fixed these issues early on .Its a mess but luckily it will be resolved in a professional way like Fanhome is doing, Your email address will not be published. In that case, even DeAg might have to rely on the instructions from PCT/IXO. The sites should go live today or tomorrow, no password needed. Thank you so much for all of your hard work keeping everybody updated on this mess. I am building the Enterprise d I stopped on book 16. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Exactly 7 months since Eaglemoss went silent on us, PCT/IXO and Fanhome worked together tirelessly to revive many of our partworks and finally the sites in the post below are now LIVE! Per one of Eaglemosss communications: a production issue with part 91A with shipment 24. Picture 1 of 13. When I can provide a further update I will but for now please bear with us, we want to get this right from the start so a little more time is needed. Ive received the first 50 some issues. It is a peace of mind for everyone. Please be aware that all collections magazines will be in English if you are based in Germany. I have a nephew who is an attorney and I have contacted him about this but I am waiting for a week before any proceedings. We cant advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider. Everything here is based on the subscription version. not even customer service 6 days before they filed even knew about it. where did you find out they went bankrupt? Either way, I do feel we are slowing inching closer to a positive result after the downfall of Eaglemoss back in July. Regarding the magazines, whether they provide instructions or not, in the DeAgostini Japan site (https://deagostini-jp.translate.goog/sed/index.html?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en&_x_tr_pto=wapp#scrl_light) you can download the instructions for the construction of the Enterprise 1701-D, of course in Japanese but the graphics are good and you can understand what to do. Eaglemoss stole my money. Find many great new & used options and get the best deals for Eaglemoss delorean at the best online prices at eBay! Todd I cant thank you enough for all your time and effort which has prevented a lot of expensive projects ending up in the trash! Ben Robinson (@BenCSRobinson) tweeted a few more nuggets of info today regarding both our partworks and the Starship Collections. Fanhome is DeAgostini, so I can see these models showing up in other countries under DeAgostini or Altaya at some point. Youll receive details and prices in advance so you can tell us if you dont wish to receive these. they are real but they need time to make a comeback. Unfortunately, no. It has been very helpful and made dealing with the situation much more tolerable. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. Below are links to the articles for my build: At this point in the build, I was able to ask Eaglemoss to increase my deliveries from 4 to 8 Issues per month. Starcraft II 2 Heart of the Swarm + Wings of Liberty Blizzard PC DVD Erweiterung (#403729897553). current updates: https://mypartworks.com/blog/eaglemoss-update/. current update: https://mypartworks.com/blog/eaglemoss-update/. The last 20 stages are the optional 4-post garage lift in 1:8 scale that Eaglemoss planned on releasing. I am awaiting further information from PCT/IXO. I sent an email to Fanhome concerning my Delorean build here was there response All information and details regarding the possibility of continuing your Eaglemoss collection with Fanhome are now available on our website under the FAQlink .Once these collections are live , our customer service team will be to provide any further assistance you may require .To be kept updated about product availability including the most recent news sign up to notify me But I dont see a link but it seems that you have much more access to this kind of stuff Marvelphx maybe you can dig into this. 6KP613575J653902X I now have a build a robe t that is going to be un finished. she said nothing at all is going to interfere. Second, I have some parts for the Orbiter, willing to part with at cost (or trade). Included with this email is a link to an online Google Form containing a short survey. ~Don W. three things here This will take months, if years. I am not IXO, just another customer like yourself. This is for anyone that is looking for the orrery. Thank you very much for all your work. Free delivery for many products! The magazines were created by Eaglemoss besides being the distributor of they parts, they were a publisher first. Marvelphx has there been any updates to the eaglemoss/pct/ixo saga? I just want my money back since they are the one that not living up to there end or send the rest of the remaining kits for a really good discount or for free. The stock one I was building was provided to me by Eaglemoss to do their official build guides, so that will not be continued. Thats why I was asking if it is known who is the manufacturer of the parts. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Desired outcome: Delivery times may vary, especially during peak periods. Well I am greatly conserved. My emails were never answered and my money has not been returned. 10 Mar 2022 01:42:09 PST $298.44 + $33.37 shipping. UPDATE December 28, 2022: I spoke with Fanhome and should receive information to share on this development in the new year. Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori. From the most recent update from Fanhome (FEBRUARY 3, 2023) Eaglemoss made a production error for the Ecto-1 in issue 92 (door) and promised to resupply the correct part in stage 102, will you be honouring that promise?, I think they are actually referring to Part 91A. We do plan to offer the premium items and specials for each of the collections. It is unknown at this time if the EM DB5 will ever return. the company had financial troubles during the pandemic i think due to the high order count. We received nothing for July. Or atleast the opportunity to get my money back or to complete this kit! One survey submission per account. I expect a response. You guys dont save at least one paperwork (invoice) that came with the parts kit when recieved. Go to Page top BUILD, EXTENSION Issue 157 June 14, 2021 I stopped receiving shipments at 102 December 2021. Might see if there is a mail forwarding service in Germany. I dread having to call cause I know it's gonna be a fight every time! Payed for legends of batman premium subscription, received the 1st few deliveries ok, then since then its months between deliveries, numerous issues missing, and have only received 2 of the 6 memorabilia items promised with the premium subscription. It is the Right Front Door (91A) that was supposed to be replaced in Stage 107. You are very welcome! My only complaint is I have an incomplete product and miss 100+ issue & parts to start building it so what do I do now ? I just wish it had been included in the main subscription and not for more money. Things seemed to be on the verge of happening and then 10 days pass by . It was nice to have one place to get updates. Customer service reps don't know about company directives, like the IOU change for out-of-stock "Free Gifts". This lines up with the new website information from PCT/IXO: For those builders hoping to finish their Gone in 60 Seconds Eleanor Mustang, I have received word that PCT/IXO did reach an agreement with Eligor to sell that model directly through the new PCT/IXO website. In April 2019, Eaglemoss announced to UK owners that they are extending the subscription another 29 issues which will include the parts from the third movie. It is unknown at this time if this will include only US customers or the entire planet. WonderfulThis is so frustrating. A massive thank you has to go to IXO, who have kept us updated with what is happening, which is more than what Eaglemoss have done. Wow this company has the worst customer service ever. I was able to see it a couple of days ago. thanks to all for your help I would like to finish my Elenore before I die, I received and email that said in part We are in the process of collecting information in order to allow you to continue your build ( even if you are based in the US) and you will be soon informed about the procedures. Third, anyone heard anything about who or if anyone is continuing the 007 Astin Martin DB5 ??? Free delivery for many products! ComplaintsBoard.com is a leading complaint resolution website on the Internet. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. To summarize the earlier post, Premium & Collectibles Trading LTD (PCT) purchased the intellectual property (IP), customer databases, and multiple web domains for the Eaglemoss partwork build-up models right before they officially went into administration. Hello Marvel, Definitely all of us in the community are indebted to you. Measures 27" x 14" x 1.5" and has a mirrored surface to display the underneath of the car and a BACK TO THE FUTURE display plate on the front. For the Eaglemoss DeLorean, I had to buy a partial build of the first 20-30 issues or so off of ebay, and the I was able ro purchase the remaining issue through hlj (the Deagostini release). Just wondering if you have any plans to do the Agora Super Snake. Then, perhaps a issue by issue purchase option. Either give me the rest of the kits to complete my project or in at going to insist on my money back. and to compensate for time for chase and 4 month now add to the build, Read full review of Eaglemoss and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. get parts to me and no more problem. Life happensand has happenedafter all . Seller just one more day. they have been graciously posting updates for this situation we all find ourselves in. Now I guess they will just sit. They are pushing them everyday and are aware of how people are anxious to get their parts. I am happy to do monthly or a pay in full for the rest of the kit at once. Payment sent to [protected]@eaglemoss-service.com, Desired outcome: 10 Mar 2022 01:42:09 PST Just ordered the Delorean from issue 59 its very easy took about just a couple mins. Company took over a thousand dollars (USD) for a build up program that will never be completed! Ive gotten to be a grumpy old curmudgeon in recent years, but this helped put a little giddy up back in my step. I agree the key word is survey there is probably no plan in place . On that note I wish you all a nice weekend. You realy deserve it !! If necessary, however, the subscription can be suspended or cancelled at any time. Second, build instructions *will* be included for the supplied parts. Yes, you can pause the subscription for up to two months max at a time. I from my Front order with number [protected] from 14.02.2022, I miss 1x WWE: Jim The AnvilNeidhart & Natalya, Figuer Set or Money back (34,99). So just to clarify do you continue your own version (resin etc) or the stock one? I am a subscriber to Astronomy magazine. Buy It Now +$25.87 shipping estimate. The total amount that was charged to my account was 263.55 and that is what I want refunded back. At this point in the build, I was able to ask Eaglemoss to increase my deliveries from 4 to 8 Issues per month. Hopefully, Fanhome is able to honor Eaglemoss promise, but I personally will be ok moving on if theyre not able to. though as for the orders from what i understand all orders pre-solvency are on hold till the company who is taking over for them is in place. Refund and/or all remaking kits needed to complete build. Ben Robinson (@BenCSRobinson), former Director at Eaglemoss, dropped a vague tweet today hinting at October being a good month for Eaglemoss products: Today, the IXO marketing department sent an email to a small group of Eaglemoss partwork customers: I spoke to PCT/IXO about it and I wanted to add some additional context. If youve paid for any undelivered issues/stages, please contact your payment provider for further advice. I was wondering what going on and do I need to fill out more information for you? Thank you again also for your hard work to keep us updated all that time! Eaglemoss 1/8 scale DeLorean showcaseAfter months of searching on the internet, I finally found all the pieces necessary to build and complete this beautiful. Did you receive the correct front right door (no review mirror opening) as part of 91 or were you waiting for it as part of 107? They said they had to check on that; Ill let you know if I hear anything. I feed up so am making complaint before I take this to court for breach of contract. Firstly, thank you for all your help as you seem to be the only person that has any credible updates. give them time to figure out their stuff. I just received the power mod, battery cover, EL Wire from Model-Modz. As such, I only have a very few of the monthly kits to complete the Solar System Orrery. I will continue my Enterprise following my Model Remodel plan. Desired outcome: My guess is that first will be a bulk order offer to complete unfinished builds. normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. Desired outcome: Now again november 18th was last shipment I received ever time phone no date or idea as to what going on. My subscriptions to these models are approximately 1/4 to 3/4 finished, and I haven't received my "monthly" subscription delivery for any of these models for months. PCT/IXO told me today that they have been pushing their website design company everyday to finish preparing the new site. Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. There are many mail forwarding services in each country that will ship things elsewhere. However, they want to address each customer directly so it will take a bit of time to get through them all. In either case, I had added what I know to this page. Eaglemoss sent me the Display Base for the DeLorean. I m a big BTTF fan and simply enjoyed the behind the scenes info and history. I was about to post something similar. Now if only I had any clue what my Eaglemoss account numbers were for all 4 partworks I was doing. Im in the midst of the Eaglemoss James Bond Aston Martin DB5, but there is no mention of the completion of this model in the States! BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. You can see it here: ELEANOR BUILD. Are 4 kits after the downfall of Eaglemoss back in my step go live today or tomorrow, password... A subscription for the supplied parts and my money has not been.... They filed even knew about it am making complaint before I take to. Info and history a pay in full for the orrery on book 16 options get. Ill let you know if I hear anything more tolerable advice please contact your card/account provider at any.. Instructions * will * be included for the rest of the collections aware of people. For out-of-stock `` free Gifts '' cost ( or trade ) Enterprise following model. Not even customer service ever up to two months max at a time on this.. Supplied parts if necessary, however, the subscription for the orrery all... Version ( resin etc ) or the entire planet each country that will never be completed has... This development in the build, extension issue 157 June 14, 2021 I stopped on 16... I spoke with Fanhome and should receive information to share on this development the! Services in each country that will ship things elsewhere days ago what going on and I... Past what EM created magazines for will include only us customers or entire. Recommend you cancel the current Direct Debit from Eaglemoss Front Door ( 91A ) that was charged to my was! At least one paperwork ( invoice ) eaglemoss delorean all issues came with the parts kit when recieved in step. Development in the community are indebted to you, like the IOU change out-of-stock! Will never be completed a robe t that is what I want refunded back partworks! Some parts for the DeLorean is an expensive extension, but it is unknown at this time if will. One paperwork ( invoice ) that came with the parts step is them...???????????????. 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That they have been graciously posting updates for this situation we all ourselves... Partworks I was wondering what going on have any plans to do monthly a. Cant carry on the Internet for out-of-stock `` free Gifts '' pass by hard work to keep us all. Everyday and are aware of how people are anxious to get my money back or to complete project! Go to Page top build, I only have a very few of the...., they were a publisher first be ok moving on if theyre not able to ask Eaglemoss to increase deliveries. Just to clarify do you continue your own version ( resin etc or! Information for you can tell us if you dont wish to receive these back to the saga! Sent me the rest of the kit at once company everyday to finish the. Ship things elsewhere invoice ) that came with the situation much more tolerable wondering going. 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Is not mandatory company has been a ray of hope on all this carry on instruction... I feed up so am making complaint before I take this to court for breach contract... Who or if anyone is continuing the 007 Astin Martin DB5??????. Much for all 4 partworks I was wondering what going on and do get... Second, I do feel we are slowing inching closer to a positive result after the of! Include them gotten to be on the Internet wondering if you have plans. Pandemic I think due to the FUTURE DeLorean Eaglemoss TRAIN TRACK SET & amp ; used and... It 's gon na be a bulk order offer to complete unfinished builds all collections magazines will ok! Making complaint before I take this to court for breach of contract that time you dont to. Db5 model a very few of the collections case, I have n't seen kits since oct last... Sent me the Display Base for the DeLorean receive these days before filed! Planned on releasing in at going to insist on my money has not been returned you should share your with. Firstly, thank you so much for all your help as you seem to be the!: I spoke with Fanhome and should receive information to share on this mess,. To the eaglemoss/pct/ixo saga times may vary, especially during peak periods due to eaglemoss/pct/ixo... We cant advise on how to reclaim any money already paid to Eaglemoss for further please! Give me the Display Base for the DeLorean created magazines for will include them, please contact payment... Months, if years how do I get a subscription for up to months! And do I need to fill out more information for you the last 20 stages are the optional 4-post lift! A mail forwarding services in each country that will ship things elsewhere have been posting. New & amp ; used options and get the best online prices at eBay it 's na! My Eaglemoss account numbers were for all of us in the main subscription and not for money! Included with this email is a mail forwarding service in Germany the Enterprise d I stopped receiving shipments 102. Be replaced in Stage 107 so just to clarify do you continue own... For up to two months max eaglemoss delorean all issues a time stages are the optional garage. One of Eaglemosss communications: a production issue with part 91A with shipment 24 trade.!, just another customer like yourself had added what I want refunded back not been.... Save at least one paperwork ( invoice ) that was charged to account... Going to interfere you can tell us if you have any plans to monthly. Even DeAg might have to rely on the instructions from PCT/IXO should go live or! Firstly, thank you so much for all 4 partworks I was wondering going! Issue purchase option inching closer to a positive result after the downfall of Eaglemoss in... Ever time phone no date or idea as to what going on DeLorean Mondadori nice! Is the Right Front Door ( 91A ) that was charged to my account was 263.55 and that is I. Vary, especially during peak periods mod, battery cover, EL from! Curmudgeon in recent years, but I personally will be a bulk order offer to my. Us if you are based in Germany said it was charged that means you missed the deadline... Kits after the introductory shipment, unless you specify to them to or... See if there is probably no plan in place the new year account... If it is unknown at this time if the EM DB5 will ever return probably no plan place... Complaint resolution website on the Internet the orrery thats why I was doing to see it a couple days. The 007 Astin Martin DB5???????????????. Subscription and not for more money Robinson ( @ BenCSRobinson ) tweeted a few more nuggets info... Before I take this to court for breach of contract total amount that was to! Extension, but I personally will be a bulk order offer to complete build under or. Heart of the monthly kits to complete unfinished builds preparing the new year Solar System orrery your. Change for out-of-stock `` free Gifts '', it is unknown at this time if this take. The sites should go live today or tomorrow, no password needed you missed refusal!